Itä-San Antonio Hotellit

”Great place, friendly staff”

”Great breakfast, and very nice room”

”Great place to stay”

”Unfortunately, our stay was very disappointing. The customer service was poor from check-in to check-out, with staff showing little interest in addressing our concerns or providing a welcoming experience. The room was not clean upon arrival. We noticed dirty surfaces, an unclean bathroom, and overall poor housekeeping, which made us uncomfortable during our stay. For the price we paid, we expected a much higher standard of cleanliness and service.”

”All was great but it’s the 2nd time i have stayed and they charge me twice for the room and”

”Es un hotel que ya está muy deteriorado, y está sucio; le urge mantenimiento y limpieza profunda .”

”Amazing customer service, amenities and so peaceful.”

”👍”

”The rooms were very clean and maintained daily which is not always the case any longer with many hotels. Air conditioning was working well. Soap and lotion in bathroom was higher end and very nice! Would definitely stay again.”

”Thank you! Great place to stay”

”Overall this was a great place. Pool and hot tob were great. The evening snacks were good, although not exactly what we expected Access to the river was convenient and it was close to other things such as the Alamo/parks/etc There were a ton of horse carriages around too We would stay again !”

”Our service at the registration was wonderful”

”The only good thing was the parking lot. No hot water, Bed sheets were stained.”

”This is my third time stand at this hotel. The first time was great. Had a nice room great view of the tower of America. Second time OK view of the pool. I do like the location right across the street from H-E-B grocery but this day was probably my worst. My view was of the roof of the air conditioner, which is pretty horrible actually depressing looking out the window and then also the hotel was full of one shelf, teenage girl soccer players who were extremely rude blocking my exit. I’m trying...

”The room was okay”

”Clean room and clean lobby”

”Location location location. This was a short walk to everything we wanted to do 5-8 min walk. Everyone was so nice from the check in to the cleaning staff to the valets. The only thing that that was a problem was the elevators. Every time the elevators opened they were full and we had to cram in. When we went to check out at 10 am Sunday we waited 30 min for an elevator then finally carried our bags down 7 flights of stairs. So either get up and out early or pack light but we would still stay...

”Excellent”