Hotellit lähellä kohdetta Jack Stephens Center

”Housekeeping and breakfast staff are not very courteous. They could use some training in customer service ”

”Only thing that was bothersome was the attitude of desk clerk on check in - she couldn’t be bothered when I asked about getting a different room - curt short answer just not possible - I asked about room on first floor - my wife has mo bility issues - we ended up on 2nd floor but at end of hallway which was a distance ”

”Stayed fora medical visit. The hotel was very close to USMS.”

”Asked room from a top floor, it was not honored. Very very loud hotel, people running in the corridors and slamming doors until midnight. Hotel has seen it’s vest days. Breakfast non existent, everything was either run out or machines were broken. Can not recommend.”

”The hosts were nice and helpful. The room 162 was very run down. There were ROACHES EVERYWHERE. The toilet wouldn’t flush. The bed was hard as a rock with body impressions like it was very old. The shower has a bolt for a knob. The Air conditioner worked good though.”

”The experience was a hotel, not a motel.”

”Authentic antique mansion. Clean and comfortable. ”

”Shower is clogged, water not draining. Poor maintenance.”

”The refrigerator was exceptionally loud when it cycled on. There wasn’t any lotion in the dispenser. The room was clean and the bed was comfortable.”

”Easy check in and easy check out. Host was more than accommodating. Quick to respond. Will stay again!”

” Idid not eat breakfast we had other plans . But everything else that you would want in a good motel it offered it. I have stayed there before and will stay again. One thing would be nicer if it had two chairs in a double room instead of one.”

”Room was clean, bed was VERY comfortable. My only complaint is the breakfast that was not good.”

”No issues ”

”Room was incredibly spotless. Staff was friendly and helpful. Breakfast was good. Parking was not hard to find. My one and only complaint was that I noticed that the coffee maker could use some regular cleaning. Saw some gunk in the water compartment. Other than that, I had an excellent experience staying here.”

”Everything was clean, staff was kind, a little noisy night but no fault of hotel.”

”Na”

”I had been driving all day from Wichita Falls and arrived later than expected due to driving in the rain. Shawn is an angel, he helped me check in smoothly & understood I was very stressed out. I left to get food, and upon returning to the hotel Shawn saw me as I was going into the elevator. He found my credit card that I dropped after checking in and he returned it to me. I was very thankful Shawn found it because it could have been a problem. Shawn's customer service is welcoming &...

”The property needs at least a small lighted sign right next to the drive you turn on the road to approach the hotel. Our room #was 100… at approximately around midnight we were awakened by screeching cars and extremely LOUD music right in parking lot or alley behind our room …loud yelling and laughter. They screeched of in their cars about 20 minutes later. I’m all for having a good time, but not on at midnight on a Monday night right outside our window in our room, after traveling for 10 hrs on...

”On par with all the Embassy Suites I have stayed at. Nicely appointed, but there seems to be some wear and tear on some furnishings in the lobby that screams deferred maintenance (torn up vinyl seating on a bench in the dining / lounge area easily spotted in any of the elevators).”