Upon check, they told us they were having AC troubles, and hoped it would be fixed soon. What is soon? They had no answer. It is an 80 degree day in June, the rooms were 81 degrees and smelled damp. Turns out they've had this "trouble" for weeks, which we discovered from other guests. Well, they have no policy to give a discount, i coukd call the manager if i wanted. In addition, 2 of three elevators were eorking, we were on the 11th floor, and there were several above us. On Thursday no ice was available on any floor. The rooms were musty, of course, humid and hot is not a good odor. The staff was pleasant but ineffective, the management is awful to leave them in that situation. I will be calling for a refund of some sort.