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Arvostelut: Radisson Blu Kochi

3.5 out of 5
Radisson Blu Kochi
S.A Road, Elamkulam Junction, Kadavanthra, Kanayannur, Kerala

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 73 kautta 175 arvostelua" "
Arvosana 8 - Hyvä. 51 kautta 175 arvostelua" "
Arvosana 6 - OK. 26 kautta 175 arvostelua" "
Arvosana 4 - Huono. 12 kautta 175 arvostelua" "
Arvosana 2 - Hirveä. 13 kautta 175 arvostelua" "

8,2/10

Siisteys

8,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

George

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Had problems with food from the breakfast buffet that led to nausea and upset stomach.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Bryan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, good staff, excellent buffet on restaurant
Yöpyi 7 yötä helmikuussa 2024
Radisson Blu vastasi 6.3.2024
Thank you for your valuable feedback. Looking forward to your next visit soon.

4/10 Huono

Gautam

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are small, menu is limited, it didn't feel like Radisson
Yöpyi 1 yön helmikuussa 2024
Radisson Blu vastasi 6.3.2024
Thank you for your feedback.

10/10 Loistava

Kulvir

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really Nice Duty Manager Jamsheer is really nice person
Yöpyi 1 yön helmikuussa 2024
Radisson Blu vastasi 6.3.2024
Thank you for your feedback. we are very pleased to hear that our staff made you pleasant. we thank you for your feedback and hope to serve you again.

10/10 Loistava

Triloki Nath

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels. I also used a la carte dining at the restaurant. It was reasonably good. Restaurant waiter’s service could better.
Yöpyi 1 yön helmikuussa 2024
Radisson Blu vastasi 6.3.2024
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

6/10 OK

Arpit

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
A not so 3 star property!
At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!
Yöpyi 1 yön helmikuussa 2024
Radisson Blu vastasi 16.2.2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

4/10 Huono

Tyler

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
While I was upgraded upon check in and the room was beautiful with a great view, and the breakfast was nice, I had a horrible experience upon checkout at this hotel. To make a long story short, the hotel charged me almost $200 USD for two international phone calls I made despite the fact that I called the front desk before making the first call to ask if the phone was free to use, and they said “yes”. The fact that the hotel manager would not refund me for this charge and honour their word is extremely disappointing. I had faith that Haritha would resolve the issue but she would not go around the policy and make an exception. I will not be staying at this hotel again. I believe you should always trust the customer, but in this case they sided with their staff who denied I had ever called to ask. Disappointing and I expect better.
Yöpyi 1 yön helmikuussa 2024
Radisson Blu vastasi 13.2.2024
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Kochi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. However, we would like to highlight that any personal calls made by the guest from the room by using the 0 dialing facility, will always attract an additional cost. In case of an International call, the same charges will be on a higher side. So in your case have charge you a very genuine rate which is not prepared manually. As soon as your call got connected to the system automatically started generating the charges. We have just asked you to pay for the same service which you used. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Kochi , I look forward to welcoming you back. Sincerely, Team, Radisson Blu Kochi

4/10 Huono

Hemanth

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Room had several issues. The electrical socket in the bathroom was not working. The Hair dryer was broken. The service in the restaurant was terrible. The Travel desk was not very forthcoming on their rates.
Yöpyi 2 yötä tammikuussa 2024
Radisson Blu vastasi 7.2.2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 OK

Arun

Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Yöpyi 3 yötä tammikuussa 2024
Radisson Blu vastasi 13.2.2024
Thank you for taking your time to rate us.

2/10 Hirveä

Mohan

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Food was good. Very outdated hotel. Poor maintenance.
Yöpyi 4 yötä tammikuussa 2024
Radisson Blu vastasi 18.1.2024
Thank you for your review, kindly share some more details about comment and low rating

8/10 Hyvä

Sunitha

Yöpyi 1 yön tammikuussa 2024
Radisson Blu vastasi 7.2.2024
Thank you for taking your time to rate us.

6/10 OK

George

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Radisson Blu vastasi 12.1.2024
Thank you for taking your time to rate us.

6/10 OK

Jacob Jose

Yöpyi 2 yötä tammikuussa 2024
Radisson Blu vastasi 12.1.2024
Thank you for taking your time to rate us.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Da migliorare il servizio ristorante, poca scelta di piatti internazioni.
Yöpyi 6 yötä joulukuussa 2023
Radisson Blu vastasi 12.1.2024
Thank you for your review, kindly share some more details about comment and low rating

8/10 Hyvä

Stephen

Yöpyi 3 yötä joulukuussa 2023
Radisson Blu vastasi 8.1.2024
Thank you for taking your time to rate us.

6/10 OK

George

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Friendly staff but service was not great as compared to our stay at the Radisson in Bangalore. The air conditioning was noisy in the room and the staff did not recognise there were two people staying in the room. The breakfast was good and staff in the dining area were friendly and helpful.
Yöpyi 4 yötä joulukuussa 2023
Radisson Blu vastasi 8.1.2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation and food service department to take necessary actions wherever applicable .We are delighted and thankful to see that you have appreciated our team members for their efforts . I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

8/10 Hyvä

Georg Einar

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice and clean room and good food
Good breakfast with wide selection of both Indian and international items. Located within two minutes waking distance from the new and convenient Kochi Metro, which will take you quickly to MG Road and Lulu mall.
Yöpyi 6 yötä joulukuussa 2023
Radisson Blu vastasi 8.1.2024
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 Loistava

Louisa

Yöpyi 1 yön joulukuussa 2023
Radisson Blu vastasi 12.1.2024
Thank you for taking your time to rate us as five star.

10/10 Loistava

Krishan

Yöpyi 3 yötä joulukuussa 2023
Radisson Blu vastasi 12.12.2023
Thank you for taking your time to rate us as five star.

2/10 Hirveä

NIRAJA

Matkusti pienten lasten kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
No comments on food. Breakfast, dinner, everything was great, and the room as it is was also good, but sadly, the staff and their attitude didn’t give us enough time to enjoy the facilities as we had to spend more time with the reception and travel desk rather than our own personal tasks that we went there for. We’re never going back to this hotel whatsoever!
Yöpyi 1 yön joulukuussa 2023
Radisson Blu vastasi 12.12.2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Yöpyi 1 yön joulukuussa 2023
Radisson Blu vastasi 12.12.2023
Thank you for taking your time to rate us.

6/10 OK

Ram

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Pretty old building and Rooms .
Yöpyi 1 yön marraskuussa 2023
Radisson Blu vastasi 4.12.2023
Thank you for your feedback.

10/10 Loistava

Rahul

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff is friendly and helpful
Yöpyi 1 yön marraskuussa 2023
Radisson Blu vastasi 21.11.2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 Loistava

Avishek

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä lokakuussa 2023
Radisson Blu vastasi 21.11.2023
Thank you for taking your time to rate us as five star.

10/10 Loistava

Divyan

Yöpyi 2 yötä syyskuussa 2023
Radisson Blu vastasi 27.9.2023
Thank you for taking your time to rate us.

4/10 Huono

Marcia

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Poor Housekeeping. Dust everywhere in the room
The only good thing about this hotel is breakfast. The bathroom stinks to the point where we cannot even leave the doors open. The bathtub in our bathroom had a slope on the sides, while taking a bath, the water would get onto the floor and make a puddle. The dust in the room, under the chair, on the table lamps was horrible. It looks like they haven't cleaned or vacuumed the room in months! House keeping needs a major supervisor check.. Don't waste your money on this one.
Yöpyi 3 yötä syyskuussa 2023
Radisson Blu vastasi 27.9.2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

10/10 Loistava

Dr Sneha

Nice and luxurious stay !!! Good hospitality!! :)
Yöpyi 2 yötä syyskuussa 2023
Radisson Blu vastasi 27.9.2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 Loistava

Amarjeet singh

Yöpyi 1 yön syyskuussa 2023
Radisson Blu vastasi 21.11.2023
Thank you for taking your time to rate us as five star.

8/10 Hyvä

RAMACHANDRAN

Yöpyi 2 yötä syyskuussa 2023
Radisson Blu vastasi 21.11.2023
Thank you for taking your time to rate us.

10/10 Loistava

Mekha

Hyvää: Siisteys ja henkilökunta ja palvelu
Loved the experience and little things. The welcome drink in front was my favorite
Yöpyi 2 yötä syyskuussa 2023
Radisson Blu vastasi 5.9.2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

8/10 Hyvä

sam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Radisson Blu vastasi 5.9.2023
Thank you for taking your time to rate us.

4/10 Huono

Akshay

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Radisson Blu vastasi 5.9.2023
Thank you for taking your time to rate us.

8/10 Hyvä

calamani maria

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Radisson Blu vastasi 12.8.2023
Thank you for your rating.

8/10 Hyvä

calamani maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Personale molto gentile belle camere e pulite
Yöpyi 1 yön elokuussa 2023
Radisson Blu vastasi 14.8.2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 Loistava

Tony

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and attentive staff
Yöpyi 1 yön elokuussa 2023
Radisson Blu vastasi 12.8.2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

8/10 Hyvä

Sam, mckinney

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Radisson Blu vastasi 12.8.2023
Thank you for your rating

6/10 OK

Tarkistettu asiakas

Liikematkailija
Huonoa: Henkilökunta ja palvelu
Staff could be more friendlier
Check in not so good they were not very friendly
Yöpyi 2 yötä kesäkuussa 2023
Radisson Blu vastasi 12.8.2023
Thank you for your valuable feedback and to ensure this doesn't happen again. Looking forward to your next visit soon.

8/10 Hyvä

Kugamoorthy

Yöpyi 2 yötä toukokuussa 2023
Radisson Blu vastasi 8.2.2024
Thank you for taking your time to rate us.

6/10 OK

sandeep

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2023
Radisson Blu vastasi 8.2.2024
Thank you for taking your time to rate us.

8/10 Hyvä

Kevin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel great service. Location not ideal but plenty of transport available
Yöpyi 3 yötä maaliskuussa 2023
Radisson Blu vastasi 30.3.2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly and Convenient
All the staff very friendly helpful and informative Good location for Metro and not far from train
Yöpyi 1 yön maaliskuussa 2023
Mahadevan K vastasi 9.3.2023
Dear Guest,Thank you so much for taking out the time to send us your feedback to us. We are happy to see that we lived up to your expectation during your stay with us.We look forward to welcoming you back soon at Radisson Blu Kochi.

6/10 OK

Karol

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dissappointing
One would expect a chain hotel to meet certain standards. This was not the case at the Radisson Blu Kochin: - the service at 2 of the restaurants was very slow and inefficient: it took them 20 mins to let us know that the wine we had ordered was not available and 20 more to actually bring the drinks, that came when we were almost done with the food. We also waited 25 mins for a burger to find out that the fries were cold. - we had to ask 2 times to get toiletries in our bathroom
Yöpyi 4 yötä helmikuussa 2023
Radisson Blu vastasi 25.2.2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. We assure you we are working diligently to ensure a similar situation does not occur again in the future

2/10 Hirveä

Eranna

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
It appears that smoking is not prohibited. The hall and elevators smell of cigarette. I had to request a room change because I was given a smoking room. I made a tollfree call. I was charged about $10 for it
Yöpyi 2 yötä tammikuussa 2023
Radisson Blu vastasi 25.2.2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön tammikuussa 2023
Mahadevan K vastasi 9.3.2023
Dear Guest,Thank you so much for taking out the time to share your experience with us. We are happy to see that you were satisfied with our services. We look forward to welcoming you back soon at Radisson Blu Kochi.

10/10 Loistava

Tara

Yöpyi 3 yötä joulukuussa 2022
Radisson Blu vastasi 25.2.2023
Thank you for your rating

2/10 Hirveä

Prakash

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Extremely disappointing
Very disappointing. There were used towels hanging on the bathroom door, so the room was not properly cleaned and prepared before allocating. The room had a stink as well. Then they downgraded me to a room with two single beds which was not acceptable and then to a box room without windows which I accepted as I was too tired at the end of a long day to argue with them.
Yöpyi 2 yötä marraskuussa 2022
Mahadevan K vastasi 27.12.2022
Dear Guest,Thank you so much for taking out the time to send us the review about your stay with us.We are sad to see that we could not live up to the expectations. I have personally spoken to the concerned department head on the issues you had to face.Please accept my sincere apologies for the inconvenience caused to you. Be assured that the corrective actions will be taken to ensure that this does not happen again in the future,We look forward to welcoming you back again in near future.

8/10 Hyvä

Niza

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Central location! Rooms could have been a bit bigger
Yöpyi 1 yön elokuussa 2022
Radisson Blu vastasi 22.9.2022
Thank you for your feedback . Kindly share some more details about comment

6/10 OK

Martin

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Personalet er meget venlige og hjælpsomme. Værelses er ok men middelmådigt. Badeværelses var godt. Begrænset udvalg i lille restaurant.
Yöpyi 6 yötä elokuussa 2022
Radisson Blu vastasi 22.9.2022
Gracias por sus valiosos comentarios. Nos gustaría servirle nuevamente con lo mejor de nuestra hospitalidad. Esperando su próxima visita pronto.

6/10 OK

Raymond

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Not so exciting stay just ok
Two negative points are: 1) Power supply to an outlet in the living room was not working. Mobile charging was not working and called for electrician and he replied as not possible to bring power. 2) Provided an iron box which had plug not suiting to the rooms socket and had to request for another one.
Yöpyi 1 yön heinäkuussa 2022
Radisson Blu vastasi 22.9.2022
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable . I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

10/10 Loistava

Sunny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had a great stay at the hotel. The staff provided over the top service. Soji help us packed
Yöpyi 2 yötä heinäkuussa 2022
Team Radisson Blu vastasi 11.10.2022
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.