Hotellit uima-altaalla - Karunagappally, Kerala

”We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling the hotel but the night Reception staff kept hanging their phone without answering and finally kept the phone aside.spoiled our honeymoon plans. ”

”Bel hôtel très calme et propre même la piscine. Personnel agréable. Restauration bonne et peu chère. Bon standing.”

”We requested a room change on arrival as we were over looking a rusted metal roof top! Vineet spoke to reception and sorted it for us. All staff are always helpful. Yangsong, Leela, always went over and above to help. Shiva, the head of food and beverage, the deputy front desk manager who arranged our taxi, even the GM, all so approachable! Everyone had a smile on their face! Lovely place to relax ”

”Very friendly, helpful staff. Very responsive to emails prior to arrival. Beautiful grounds and boat rides available from site. Decent size pool.”