Kayiavir Plungdung Hotellit

”Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. ”

”The ONLY property in Darjeeling with luxury rooms having balcony facing the majestic Kanchenjunga. The hotel is 100% Vegetarian but there are so many landmark N Veg options at stone throw that this is not an impediment. Restuarant is serving amazing food along with daily live singing by local talents. Darjeeling station where all the Toy Train (heritage steam engine driven trains) start for joy ride is 1 min away from hotel. ”

”Yes”

”I stayed 2 delightful nights at the Ivanhoe. Your managers couldnt have been more helpful and thoughtful. The old part of the hotel is far nicer than the new annex. I stayed in a cosy room ( Col Sir Younghusband )with a fireplace, surrounded by thoughts on who had graced these rooms in the past. A place with a lot of character and lovely staff. Well done and thank you. Andrew Cockburn Zimbabwe ”

”Had a horrible stay at this hotel. Except the view from the window and the bedroom, everything was horrible. The toilet bidet was leaking and I had to ask someone to come fix it. The toilet flush was overflowing at times. I slipped and fell in the shower because the bathroom floor is made to be slippery. On top of that, they charged us exorbitant prices for any food we bought there; way above the Darjeeling average.”

”The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill.”

”Okay hotel, rooms are quite spacious, some with good views of the mountains in the distance. Quite close to the centre of Darjeeling on a busy road (to be fair all roads are busy there). The room we were in was a bit damp, this side of the hotel doesn't get sunlight at this time of year (December) so in this season it remains quite humid and therefore cold (there are enough blankets that you can sleep comfortably though) throughout the night and the day. Staff was nice but also sometimes too...

”There was nothing there to like. Everything was terrible & not in a livable condition. No working bathroom, no weather controlled rooms, very old & dirty towels. Please remove this property from your list. No one should live in such horrible conditions after paying so much. I should get some refund back if not the entire amount. Thanks 🙏”

”Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out.”

”Well maintained. Good customer service.”

”Great location, walkable to the Toy Train. Many restaurants close by. The hotel was able to organise taxis and sightseeing trips. The staff were very helpful. The restaurant was very busy at breakfast but there was no shortage of food. Would stay again.”