Kapselihotellit – Kazakstan

"If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly."

"Very nice place to stay."

"Overall, excellent hotel. However, the service falls short of the standard expected at Ritz hotels. Some staff members appeared to lack proper training."

"The staff is very helpful and location very central but the property itself is very old and outdated and in need of serious refurbishment."