Kylpylähotellit - Kemps Corner, Mumbai

”During a month's stay I kinda got used to the awful smell of the carpet in my room. I purchased a Smart Room via Hotels.com, but they put us in a Zen Room, which smelled like an old bar. And at first they had the nerve to lie that the room was in fact the Smart Room we purchased. After two days of complaining, they fortunately put us in Comfort Rooms, which was a nice upgrade and made up for the unfortunate beginning. The restaurant Gulmurg was nice, but very pricy. Fast room service and nice...

”Kattoterassilla palveluntaso oli erityisen heikkolaatuista hotellin vieraille, alakerran ravintola ei ole maineensa tasoinen. Eivät osaa tehdä klassisia drinkkejä oikeista raaka-aineista. Hyvä palvelu, toisinaan turhan hidas. Henkilökunnan hyvinvointia ei huomioida. Siisteydestä plussaa.”