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Arvostelut: Kettering Park Hotel & Spa

4 out of 5
Kettering Park Hotel & Spa
Kettering Park Hotel, Kettering, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 374 kautta 736 arvostelua" "
Arvosana 8 - Hyvä. 261 kautta 736 arvostelua" "
Arvosana 6 - OK. 66 kautta 736 arvostelua" "
Arvosana 4 - Huono. 22 kautta 736 arvostelua" "
Arvosana 2 - Hirveä. 13 kautta 736 arvostelua" "

9,2/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Manjit

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All was good thanks
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Gillian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff
Yöpyi 1 yön huhtikuussa 2024
SL vastasi 25.4.2024
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Loistava

Kelly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in easy and friendly. Breakfast, out of this World.
Yöpyi 2 yötä maaliskuussa 2024
SL vastasi 25.4.2024
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

2/10 Hirveä

LEE

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
SL vastasi 29.2.2024
Please accept my apologies for the unsatisfactory experience you had on your recent visit to us. This is not typical of the service we strive so hard to deliver to all our guests. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Loistava

Troy

Yöpyi 1 yön helmikuussa 2024
SL vastasi 29.2.2024
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Loistava

Andy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic Spa and Hotel
Had a fantastic weekend break with my wife for a birthday celebration. Lovely meal in the restaurant on the first night. Spa is great to relax. Would definitely recommend.
Yöpyi 3 yötä tammikuussa 2024
SL vastasi 31.1.2024
Thank youf or your lovely review after your weekend with us. We hope you had a great birthday and hope to see you both again soon

10/10 Loistava

antony Alan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly Hotel with good service. Fantastic
Fantastic hotel All the staff was fantastic Had a lovely room . Had food at the bar was very nice. I must say the breakfast in the morning was very nice and staff fantastic!!! 5#
Yöpyi 1 yön tammikuussa 2024
SL vastasi 31.1.2024
Thank you so much for your wonderful review. It is nice to hear that you enjoyed everything so much and that the team look after you so well

8/10 Hyvä

Nicola Lyn

Yöpyi 1 yön tammikuussa 2024
SL vastasi 31.1.2024
Thank you for your kind rating. We hope we can welcome you back again soon

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Love Kettering Park
Great stay as always
Yöpyi 1 yön tammikuussa 2024
SL vastasi 31.1.2024
Thank you for staying with us again and we are so glad it was as good as previous stays

10/10 Loistava

Katie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
SL vastasi 31.1.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Loistava

Nicola

Yöpyi 1 yön joulukuussa 2023
SL vastasi 31.12.2023
Thank you for your wonderful review. I hope we can welcome you back again soon

6/10 OK

Kate

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
A disappointing 4 star experience.
Was disappointed that our bedroom and bathroom were unheated when we arrived at 7pm and we sat in our coats for 20 minutes whilst reception reset the heating. I found the automatic bedroom temperature overnight insufficient. I would have prefered the heated towel radiator to be functioning to dry our wet bath towels and heat the area. I would be reticent to stay again. It is maybe different in the summer? I didn't dine so can't comment. My husband used the Spa and enjoyed the facilities.
Yöpyi 1 yön joulukuussa 2023
SL vastasi 31.12.2023
Thank you for taking the time to share your feedback and I am dissapointed to hear that it was not a great experience. We work hard to deliver a great stay and I am sorry you didn't feel comfortable on this stay.

8/10 Hyvä

Jason

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We go here once a year so are familiar with the hotel, staff and overall facilities. It was a bit disappointing tho hot tub was out of order in the morning as we always pay extra to use the spa and this is the only facility apart from the pool we use. Overall nice relaxing stey though.
Yöpyi 1 yön marraskuussa 2023
SL vastasi 31.12.2023
Thank you for your review and I am sorry that we had an unscheduled maintenance work on our jacuzzi on the morning of your stay. I hope you will chose to stay with us again as you know from your previous stays that the guest experience is important to us

8/10 Hyvä

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
OK for one night stay but as regular guest starting to look tired.
Yöpyi 1 yön marraskuussa 2023
SL vastasi 31.12.2023
Thank you for taking the time to leave us your feedback.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
SL vastasi 26.11.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
SL vastasi 26.11.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
SL vastasi 29.10.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

10/10 Loistava

Cathryn

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel great location, great room
Can’t fault this place. Room is great - gorgeous pillows! Great to see trying to make efforts to reduce single use milk plastics - it was a little tough to find the milk dispenser though as I couldn’t find one on my floor - but minor issue. Restaurant in the morning was a little chaotic - quite a queue to get in and then issued getting my order to go thru, then 2 portions of the same thing came I get you make to order ti reduce food waste on the buffet but you jeee to have a simpler menu to reduce the time the host has to spend to explain the menu and want is included and what you have to pay extra for - it just makes you have a queue at the entrance!
Yöpyi 1 yön lokakuussa 2023
SL vastasi 29.10.2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

8/10 Hyvä

IAN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff
Yöpyi 2 yötä syyskuussa 2023
SL vastasi 27.9.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 OK

Jacqui

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
SL vastasi 27.9.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Darrel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
SL vastasi 30.8.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Margaret Elizabeth

Yöpyi 1 yön heinäkuussa 2023
SL vastasi 30.8.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Scott

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent Kettering Hotel
A perfectly situated excellent and comfortable hotel in Kettering with great rooms serving excellent food.
Yöpyi 1 yön heinäkuussa 2023
SL vastasi 26.7.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Scott

Yöpyi 1 yön heinäkuussa 2023
SL vastasi 26.7.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 Hyvä

Jane

Yöpyi 2 yötä heinäkuussa 2023
SL vastasi 26.7.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Paul

Yöpyi 1 yön kesäkuussa 2023
SL vastasi 26.7.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Hannah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
If you want to have a relaxing time, this is the place to go! Lovely staff, very friendly and helpful
Yöpyi 2 yötä kesäkuussa 2023
SL vastasi 20.6.2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Loistava

Penelope, Austin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2023
SL vastasi 20.6.2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Loistava

heather

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cannot fault this hotel everything was just right
Amazing hotel so many touches to detail whatever was needed was there. Staff went out of their way to help the bed linen was super great choice of pillows unlimited milk and water from the dispensers at the end of the corridor from Daisy the cow and a water filter machine. Comfortable sofa and chair at the table/desk just could not wish for more the towels in the bathroom were lovely. Dining and breakfast were excellent.
Yöpyi 1 yön toukokuussa 2023
SL vastasi 26.5.2023
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay. All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again

8/10 Hyvä

Karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
SL vastasi 26.5.2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Loistava

Khaila

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Very reasonable
Was more to do with what I was paying for and different members of staff was saying different things because I asked does the extra cost your charging me does that include my breakfast dinner also spa pass it’s just I dunno why to say then on last day of checking out being asked to pay for my breakfast after being told that was paid for, for the 2 nights I was staying and also being accused of smoking in your hotel room too found that a bit of an insult too concidering I don’t smoke indoors at home. But other that I did enjoy my stay 🙂
Yöpyi 2 yötä toukokuussa 2023
SL vastasi 26.5.2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

10/10 Loistava

Yuk Foon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old style property
Yöpyi 1 yön huhtikuussa 2023
SL vastasi 26.5.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
SL vastasi 26.5.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great getaway and the staff could not have been more helpful (especially the front desk staff, thank you!!) Are in the bar which was quiet and cosy. Good food too. Pool area was very busy due to some wedding parties that were there, but still not ridiculously overcrowded. Also, considering there were weddings going on on property, didn’t hear any of the noise. Would definitely stay again! Thank you for a great stay.
Yöpyi 1 yön huhtikuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Greg

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We have stayed at the hotel 3 times now and each visit the staff have excelled in customer service throughout the hotel!
Yöpyi 1 yön huhtikuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Dan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

2/10 Hirveä

Jamie

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä huhtikuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to rate your recent stay with us and I am sorry to read that it wasn’t the most positive one. Whilst I wish you had a better experience; I do help you return one day so that we can give you the great hotel experience that so many of our guests have grown so fond of.

8/10 Hyvä

Princess, London

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed at this hotel for four nights. It was my second time staying and my experience was a pleasant as the first. The room was clean and well furnished. I had an issue with hairs on the duvet and bed sheet that weren’t mine but after addressing this, it was rectified. The added fridge amenity definitely served it’s purpose. The bathroom was clean and well stocked with towels and toiletries. A personal preference for improvement would be adding a handheld shower head. There was ample wardrobe space and an ironing board and iron was provided too, which was great. One difference from my last visit 5 years ago was how they provide milk and water - through a refillable jar which is very eco-friendly. Breakfast is a bit on the pricey side for what is provided however it is delicious. I had the room service breakfast option and the dine in option - both were good experiences however, with the room service option we received cold toast which I couldn’t eat. There is ample free parking space at the hotel and although the car park was always packed during my stay, I never not had parking. A visitor - the hotel cat - decided to climb through our window which left us all screaming in shock. So I suggest not leaving your windows open if you don’t like cats. Overall, a lovely experience and would definitely recommend staying here.
Yöpyi 5 yötä maaliskuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us and I am sorry that you were visited by our resident cat Oscar. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Wilma

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 OK

Mark

Yöpyi 1 yön maaliskuussa 2023
SL vastasi 29.4.2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 Hyvä

Yoshifumi

Yöpyi 3 yötä maaliskuussa 2023
SL vastasi 29.4.2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Loistava

Giuseppe Francesco

Yöpyi 1 yön maaliskuussa 2023
SL vastasi 29.4.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 OK

Yoshifumi

Liikematkailija
Yöpyi 3 yötä maaliskuussa 2023
SL vastasi 29.4.2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 Hyvä

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean, comfy and quiet shower/bath was good the building had a lot of character , very good value and we had a very pleasant stay and undoubtedly will stay again in the future
Yöpyi 1 yön helmikuussa 2023
SL vastasi 28.2.2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys
Fine, but disappointing spa and gym barrier
Really disappointingly, and with no reference here, you can only use the spa and gym facilities if you book directly with the hotel, otherwise it is a £10 fee. Really disappointed to learn that when turning up for a late night swim after working all day. Unprofessional to not make that clear here.
Yöpyi 1 yön helmikuussa 2023
SL vastasi 28.2.2023
Thank you for taking the time to let us have your feedback, please accept my apologies for any inconvenience caused. The spa access fee is stated in our conditions and I am sorry you missed this. I am pleased to hear in general you enjoyed your stay and hopefully we will have the opportunity to welcome you back in the not-too-distant future.

10/10 Loistava

Jake

Yöpyi 1 yön helmikuussa 2023
SL vastasi 28.2.2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

10/10 Loistava

Sarah

Yöpyi 1 yön tammikuussa 2023
SL vastasi 30.1.2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Loistava

Stephen

Yöpyi 1 yön joulukuussa 2022
SL vastasi 21.12.2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very pleasant room, clean and comfortable .
Yöpyi 1 yön marraskuussa 2022
SL vastasi 21.12.2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon