Hotellit lähellä kohdetta Kids' Castle

”The staff was very helpful and friendly. We had a problem with our toilet which seemed to be running too long to refill and they sent someone in the morning and it was taken care of. Breakfast had plenty of options and the breakfast area was open and inviting. In good weather there are outdoor tables as well. Bedroom was comfortable and the llving room was as well. We were on the third floor and it was very quiet and we had a tree right outside of our window. Parking was easy”

”I STAY THERE OFTEN”

”Yes”

”The hospitality was good. The rooms could be a little bit more cleaner, but it wasn’t bad.”

”The place I usually stay (Fairfield by Marriott) was sold out, so I picked this one (ESA) as a back up for one night, bc it was close by. Massive contrast with Fairfield: even though ESA was more expensive, the room was not nearly as nice or as well maintained: (door handle had been jarred loose, and did not feel secure); vinyl instead of carpet on the floor - just generally had more of a cheapo vibe. In ESA's defense, the two employees I worked with were outstanding, cheerful and eager to be...

”I have a disability and needed first floor. My request was denied and I was put on 2nd floor. Only access was steep steel staircase. Need a better system.”

”Hotel was closed for months. We were never notified. Called to find out increasing the number guest. Phone was answered by housekeeping who said the hotel wouldn’t be open until March. I guess Expedia was never notified by best western.”

”Everything was clean and fresh , only thing that was missing was toothbrushes and toothpaste 😅!”

”I booked a property through Expedia for six guests to visit Sesame Place. Upon arriving around 7:50 PM, the host told us the property was already occupied. We wasted an hour driving back and forth, plus a six-hour round-trip drive home, and lost our entire second day at the park. I’m requesting a full refund and additional compensation for the stress, wasted time, and ruined plans for our group. ”

”C”

”One of the best B&Bs I’ve stayed at so far. The host was very welcoming and the breakfast was great. Property was beautiful and peaceful. 10/10 stay.”

”Terrible stay. Would not come back. Everything was fine until we arrived and were told the hotel Wi-Fi was down. We stayed for three days, and the Wi-Fi was still not working by the end of the trip. That meant no reliable internet the entire stay, and since my phone only had one or two bars in the room, I could barely stream anything or use my phone properly either. On top of that, the key cards were extremely temperamental. I had to get my room keys redone four different times. Staff...

”Clean, quiet and very relaxing. A big thank you to the entire staff.”

”Once we arrived, check in was all virtual done in app. We got to the room and it was dirty, crumbs and hair strewn everywhere. We contacted front desk and she was nonchalant about it and offered no sympathy. We were expecting to use the pool when we arrived, this was the main reason we booked at this location. During breakfast at exactly 9am the curtain was closed on my wife as she was making her oatmeal. They could have waited out told her it’s closing time, that’s besides the point, breakfast...

”No microwave in my room, even though the pictures on their website show one. The front desk informed me only suites have a microwave. The elevator had the control panel hanging askew with many missing bolts, my bathroom had broken and loose tile, the shower water valve spun 360 degrees and was almost impossible to adjust, and no free breakfast. $6 for a muffin?? Lastly, I had to checkout at 5 am. I waited at the front desk for about 2 minutes before a woman popped out of the office and loudly...

”The room was clean. The staff was so nice and helpful.”