Ulkouima-allas
Tarkista saatavuus

Arvostelut: Lemigo Hotel

5 out of 5
Lemigo Hotel
Kimihurura, Behind the supreme court, building, Kigali

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 16 kautta 55 arvostelua" "
Arvosana 8 - Hyvä. 23 kautta 55 arvostelua" "
Arvosana 6 - OK. 11 kautta 55 arvostelua" "
Arvosana 4 - Huono. 1 kautta 55 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 55 arvostelua" "

8,2/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Gillian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024

8/10 Hyvä

federico

Yöpyi 5 yötä maaliskuussa 2024

10/10 Loistava

Taijuswini Devi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean
Yöpyi 5 yötä marraskuussa 2023

8/10 Hyvä

Mangai

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
OP vastasi 18.9.2023
Thank you for the feedback Mangai and we hope to host you again

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2023
John vastasi 2.7.2023
Thank you for taking your time to give us your feedback.Thank you for the continued patronage.We look forward to hosting again.

6/10 OK

Ricardo

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Overall OK but has poros and cons
The hotel is big with, the room is OK as well as the Internet, but the hotel plan is bizarre and you may have to go up and down a lot to get to your room (no lifts). Breakfast is OK with few changes everyday. However, my safe box was closed on my arirval.I called recpetion twice to help me and nobody came. I gave up. Good ponit is a free airport shuttle. and it has a nice swming pool. I could return but it would not be my first option. It is well lcalted close to the airport.
Yöpyi 2 yötä joulukuussa 2022
Op vastasi 18.9.2023
Thanks for the feedback

6/10 OK

Stewart

Yöpyi 8 yötä toukokuussa 2022

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mom on visit
Staff are amazing
Yöpyi 2 yötä lokakuussa 2021
OPM vastasi 2.11.2021
Thank you so much for the feedback, we are indeed humbled that your stay with us was memorable because of our team. Thank you and look forward to hosting you soon.

10/10 Loistava

Alaa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2021
OPM vastasi 7.9.2021
Dear Alaa, Thank you for taking your time to give us your feedback on the level of service received. We are glad you enjoyed your stay at Lemigo hotel. We look forward to hosting you again. Thank you and very kind regards.

2/10 Hirveä

Tarkistettu asiakas

Yöpyi 1 yön toukokuussa 2021

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The services and beauty of the structure
Yöpyi 3 yötä huhtikuussa 2021
John vastasi 6.5.2021
Thank you so much for your feedback. We look forward to hosting you again. We are indeed grateful for taking time to let us know how your stay was!

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2020
OPM vastasi 29.12.2020
Dear John Thank you so much for taking your time to give us feedback about your experience during your stay . We are very proud that we exceeded your expectations! we look forward to hosting you soon. Thank you and very kind regards

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great service; proper airport pick up, efficient check in and quick breakfast delivery. Hotel is quite old fashioned, but rooms are spacious, king size bed, and offer balcony. Would recommend to anyone arriving for quarantine.
Yöpyi 1 yön joulukuussa 2020
John vastasi 24.12.2020
Thank you for taking your time to give us your feedback, we appreciate your feedback and we look forward to hosting you again. Merry Christmas

8/10 Hyvä

Patrick, Texas Houston

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was done as I expected I can recommend to somebody else
Yöpyi 1 yön joulukuussa 2020
OPM vastasi 18.12.2020
Dear Patrick, Thank you for your feedback. We look forward to hosting you again! Very kind regards

10/10 Loistava

Tarkistettu asiakas

Yöpyi 14 yötä marraskuussa 2020
John vastasi 6.12.2020
Thank you for your feeback and we are indeed happy that you enjoyed your stay with us. Very kind regards

10/10 Loistava

Lemigo, Kigali

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Every and the services is good . The people are good ! It feels like home just like I missed home. Food is good too
Yöpyi 1 yön syyskuussa 2020
John vastasi 28.9.2020
We are glad you chose to stay at Lemigo Hotel. Looking forward to hosting you again. Very kind regards

8/10 Hyvä

Henry

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2020
John vastasi 3.2.2020
Dear Henry, Thank you for taking time to give us feedback about your experience at Lemigo Hotel. We appreciate your feedback and we look forward to hosting you again in the future.

10/10 Loistava

Mike

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
quick stop but worth it
Staff was delightful. The room was very nice but AC could have been better as it didn’t get the room much below 22 and kept shutting off ? I would highly recommend this hotel and would stay in returned to city.
Yöpyi 1 yön joulukuussa 2019
John vastasi 14.1.2020
Dear Mike, Thank you for your feedback about our services, we really appreciate your compliments and shall definitely pass them on to the entire team. We look forward to receiving you back. Thank you and kind regards

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
the windows in the room on the 2nd floor was not able to lock. The toilets drainage was clogged most of the time so the toilet is perpetually wet once you have shower. Hotel staff is friendly and helpful and very clean. The breakfast choices out to be improved. Good coffee at breakfast.
Yöpyi 7 yötä marraskuussa 2019
John vastasi 14.1.2020
Dear Esteemed guest, Thank you for taking time to share with us your experience within our hotel. We appreciate your feedback and shall work on areas highlighted. Thank you and kind regards

10/10 Loistava

Sibu

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Restful
Had a restful stay although I was there for business. The staff were very pleasant and helpful.
Yöpyi 2 yötä marraskuussa 2019
OPM vastasi 27.11.2019
Dear Sibu, Thank you for taking your time to give us your feedback. We appreciate your comments about our services and products. Welcome once again whenever you visit Kigali Thank you and kind regards

6/10 OK

andrew

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Bon repas sauf le petit dejeuner issue de secours pas clairement indiquée pas de lampes de chevet
Yöpyi 4 yötä lokakuussa 2019
OPM vastasi 9.11.2019
Dear Andrew, Thank you for your feedback, we shall ensure your concern is addressed. Thank you and kind regards John

10/10 Loistava

Mouhamed

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä elokuussa 2019
OPM vastasi 3.9.2019
Dear Mouhamed, Thank you for taking your time to give us your feedback about our services. We appreciate your feedback and shall pass your compliments to our team in order to motivate them to even work harder - getting to the top is easier but the harder part is staying on top - this is a real challenge team!

6/10 OK

Henry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The stay was good generally. but I got an emergency and I had to leave on 12 instead of 13th when I noted the emergency I reported the night before and requested that they use the night I will not use to offset $79 I had spent in the room. they said ok, but on Friday 12th when the time to leave arrived they insisted I pay the $79. So I have one unspent night and I still paid additional money. I felt on that part the hotel was not honest. they would have told me the night before so that I cancel online but they cunningly accepted only to renege when I had little time to discuss further. So they should not be paid for the extra night
Yöpyi 4 yötä heinäkuussa 2019
OPM vastasi 17.7.2019
Dear Henry, Thank you for the feedback highlighting how your stay was with us. We however regret the miscommunication in regard to change of check out date. The cancellation and change of check out date policy applies across the board.We wish to sincerely apologize for the miscommunication from our team member. Thank you for choosing to stay at LEMIGO HOTEL. John

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2019
OPM vastasi 25.5.2019
Dear esteemed guest, Thank you for taking your time to give us your feedback. We value your honest feedback and it will go along way in motivating our team to perform even better. It will also enable the management improve on areas of concern. Thank you and kind regards John

8/10 Hyvä

N

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very comfortable, good wifi, and nice bathroom and shower. Those things are important! The only downside was that there were steps everywhere....
Yöpyi 3 yötä toukokuussa 2019
OPM vastasi 20.5.2019
We really appreciate you for taking your time to give us feedback on the quality of your stay with us. We appreciate your honest feedback and will continue to improve in all areas to continuously impress on our esteemed clients like you. We look forward to receiving you back again at LEMIGO hotel. Thank you once again and kind regards John

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2019
OPM vastasi 18.5.2019
Thanks for your rating

2/10 Hirveä

djo

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst hotel experience of my life
My stay was terrible. The hotel had given away my room. They sent me to a 0 star hotel the first night, a little better hotel on the second and finalky got my room for night 3 but did not sleep in it as I was travelling same night. The lemigo itself looked ok but not 4 stars
Yöpyi 3 yötä maaliskuussa 2019
John vastasi 31.3.2019
Dear Esteemed client, We regret your experience and profusely apologize. We have since dealt with the issues surrounding your booking and promise that it shall never recur again. I once again say sorry for the booking mishap and thank you for choosing Lemigo hotel My heartfelt apologies. OPM

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff kindness and dedecation to assist.The room cleanness and the food
Yöpyi 3 yötä joulukuussa 2018
OMP John vastasi 12.12.2018
Thank you so much for taking time to give us your feedback Thanks OPM - John

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 13 yötä marraskuussa 2018
OP Manager vastasi 8.12.2018
Thank you for your feedback

2/10 Hirveä

Jann

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
To avoid
Arrived at 02h00 in the morning and the requested Pick-up was not there. Arrived in the hotel, the room was not Ready (at two o´clock in the morning!!!). I had to wait 30 minutes. The guy didn´t care about.. .The fact that the Hotel was already Paid (confirmation with me), I had to pay the full rate again. The guy seemed to be amused. The room was small, dirty and full of Moskitos. The bed was ok by the way. For this price the Hotel isn´t what you should expect - especially in this lovely Country! I´am travelling in Africa since more than 12 years, this is for sure one of the worse experience I´ve had since the IBIS in Yaoundé / Cameroon in 2010.
Yöpyi 3 yötä marraskuussa 2018
OP manager John vastasi 3.12.2018
Dear Valle, We regret the unfortunate incidence that happened to you in our Hotel. We are indeed very sorry for these lapses and promise to pay attention to the issues raised to prevent the same from happening in future. Once again we regret the incidence and appreciate your honest feedback. Thanks

2/10 Hirveä

Shannon

Arrived at 2am and my room had been given away although booked and paid for well in advance (5 other travelers on the same flight had the same experience). We waited until 6am to get rooms. One night there was no water; WiFi did not work more often than it worked. Hotel is directly across from conference center so location is a plus and staff were very nice. But there were definitely hiccups in service and the lack of a room was not compensated in any way.
Yöpyi 4 yötä marraskuussa 2018

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Some rooms need to be renovated as they feel a little bit old
Yöpyi 1 yön marraskuussa 2018
OP manager - John vastasi 26.11.2018
Thanks, we have planned for face lift soon. Thank you

6/10 OK

Tarkistettu asiakas

Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä lokakuussa 2018
OP manager - John vastasi 26.11.2018
Thank you for taking time to give us your feedback. Lemigo Hotel appreciates you and shall use the feedback to improve.

10/10 Loistava

Harry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very reasonable price; great location; nice restaurant in hotel
Yöpyi 6 yötä syyskuussa 2018
OP manager - John vastasi 26.11.2018
Thank you Harry for your feedback. We appreciate you for choosing Lemigo Hotel

8/10 Hyvä

Jim, West Chester

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The hotel is great but the do not light the stairs and hallways with enough light and the resturant is had to find in the semi darkness and there are many changes in level form the elevatior to the resturant. If you have trouble walking or trouble seeing this is not the hotel for you. The food in the resturant is good and cheap.
Yöpyi 1 yön syyskuussa 2018

10/10 Loistava

Saif

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location
Housekeeping did not clean the room for the day. The food at the restaurant was good but it always took hours to arrive.
Yöpyi 2 yötä elokuussa 2018

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2018

4/10 Huono

Jennifer

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great staff, but poor quality rooms
Although the staff and service were great, the rooms are quite shabby, with poor lighting and i am fairly certain that during my first night I got bed bugs. My room was quickly switched, but the bites stayed with me for a long while after. Similarly, the breakfast staff were incredible, but the buffet was pretty average with a very dark display.
Yöpyi 5 yötä toukokuussa 2018

8/10 Hyvä

Masse

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä toukokuussa 2018

10/10 Loistava

Janet

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A last minute experience that left me amiling
It was a last minute booking. Customer service was remarkable. The food was great - all varieties. The spa and gym were well kept. Room service and housekeeping were exceptional. The rate was good.

8/10 Hyvä

Heather

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient Location to Kigali Convention Center
As I was attending a conference at the Kigali Convention Center, the location of the Lemigo was perfect and a quick walk away. The Lemigo, while a bit dated in its decor, was perfectly comfortable, with an incredible staff. The pool is lovely and the grounds are well kept. The rooms are spacious and comfortable. The breakfast and room service were all delicious. All in all, a wonderful stay!

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Darin

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat

6/10 OK

Andrew

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
An acceptable hotel in the Kigal goverment area
I stayed at the Lemigo hotel as I was attending a seminar there. The hotel is located in the government office district and hosts quite a lot of seminars and meetings. The current rooms are rather run down and the hotel is of an unusual design with a strange layout, lots of steps and no elevators, which can be a problem if you have lots of baggage, through the staff are always happy to help with your bags if asked. The single restaurant has a limited menu, but does an acceptable buffet at each meal time. It does have a nice outdoor swimming pool and quite a good little gym and spa. The new rooms block is under construction and looks like it will be finished by the end of 2015.

6/10 OK

Denis, Lilongwe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
good geographical hotel position from the airport
It was exciting rekaxing

10/10 Loistava

Thomas, Arlington, VA (USA)

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Second time around at Lemigo
This is my second time at Lmigo Hotel in Kigali. Unfortunately, the dining room service in the evening has not improved since I last stayed here. Cooking times are slow; I was told 30 minutes for a pizza and it took 45 minutes at lunch time when I was in a hurry between appointments. Not good. Dinner time, everything was slow; service; food, everything. At breakfast I got exemplary service from Eugene, I felt like he was my personal waiter! He really looked after me. Thank you! There was also good internet connectivcity in the room, so that's good, too.

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Too Much Money. Needs Renovation. Staff is nice.
Staff is friendly and nice. It felt safe because you have to pass through a metal detector and x-ray scan your luggage to enter the lobby....? The per day rate was way to expensive for what you get. I entered my room to see staff hanging around inside the room watching television. Their feet were on the bed and the desk as they were presumably hiding from management. The room needed to be renovated and it had a permanent bad smell from the bathroom drains. The food in the restaurant was good.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable, but a little steep price
This was just a short stay after arriving late at the airport. The room was fine, quite big and with a comfy bed. Bottled water is provided free of charge. There was a misunderstanding about the reservation so they have charged me twice. The issue will probably be resolved, but it shouldn't happen. The staff were very service minded in general. The room is a little pricey, but still ok.

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel - convenient for the airport
Most of the public areas in the hotel are in good condition but the bedrooms need some attention to detail and would benefit from refurbishment.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus