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Arvostelut: Palms at Wailea Maui

3.5 out of 5
Palms at Wailea Maui
3200 Wailea Alanui Dr, Kihei, HI

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 206 kautta 463 arvostelua" "
Arvosana 8 - Hyvä. 167 kautta 463 arvostelua" "
Arvosana 6 - OK. 53 kautta 463 arvostelua" "
Arvosana 4 - Huono. 26 kautta 463 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 463 arvostelua" "

8,4/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jaxson

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved it!
Yöpyi 6 yötä huhtikuussa 2024
Julie Cohen vastasi 9.5.2024
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Hyvä

Fenbao

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very quiet and safe
Yöpyi 3 yötä maaliskuussa 2024
Julie Cohen vastasi 27.3.2024
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

6/10 OK

Ashleigh

Yöpyi 8 yötä maaliskuussa 2024
Julie Cohen vastasi 18.3.2024
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 Hyvä

Samuel

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Julie Cohen vastasi 5.3.2024
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 Hyvä

Tracy

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
I love the location and it is easy to walk to gorgeous beaches. The property is beautifully maintained, but the condo we stayed in looked tired and a little run down. I have stayed at nicer condos in my previous stays at the Palms.
Yöpyi 5 yötä helmikuussa 2024
Julie Cohen vastasi 29.2.2024
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 Loistava

Jesse

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay was amazing. Property was clean and updated. Would stay stay again and recommend to all.
Yöpyi 2 yötä helmikuussa 2024
Julie Cohen vastasi 29.2.2024
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Hyvä

Christoher

Hyvää: Siisteys
In need of a upgrade
The unit was very dated and in need of a current upgrade. Plumbing was original and made squealing sounds when in the shower. The built in AC unit (original) in the bedroom did not work so a temporary plug in one was In use. No AC on the rest of the unit. Outside all was very nice including the pool. For the cost and being in Wailea it should be much better. I think some of the units may be updated, so when booking look closely at the photos. The pool and hot tub were great!
Yöpyi 3 yötä tammikuussa 2024
Julie Cohen vastasi 7.2.2024
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 OK

KAREN

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
This particular condo was terrible. The pillows for bed were lumps of old cloth. The furniture stunk, and were filthy, we guessed from people coming from beach with wet bathing suits. Just needed some deeper cleaning maybe. Primary shower did not drain had to stand in three inches of water. 10 day stay was only provided 1 kitchen garbage bag but was able to get more from desk clerk.
Yöpyi 9 yötä tammikuussa 2024
Julie Cohen vastasi 7.2.2024
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 Hyvä

Maria Velma

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What I like about this place is it was close to the beaches and restaurants. What we did not like is that we have to pay extra for the AC in the second room and the living room. It was not disclosed when we booked. There was some mossing kitchen items. We requested for non smoking but it smelled cigarette inside the unit.
Yöpyi 4 yötä tammikuussa 2024
Julie Cohen vastasi 7.2.2024
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 Loistava

armand

Yöpyi 3 yötä tammikuussa 2024
Julie Cohen vastasi 21.1.2024
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Loistava

Chad

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2024
Julie Cohen vastasi 16.1.2024
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Loistava

Torrie M

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful, clean, quiet and no issues.
Yöpyi 10 yötä joulukuussa 2023
Julie Cohen vastasi 11.1.2024
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Loistava

Clemmis

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful condo with lots of space…would do it again tomorrow.
Yöpyi 3 yötä joulukuussa 2023
Julie Cohen vastasi 12.12.2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Loistava

Randall

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Verry nice.
Yöpyi 12 yötä lokakuussa 2023
Julie Cohen vastasi 6.11.2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 Huono

Angelica

Yöpyi 3 yötä lokakuussa 2023
Julie Cohen vastasi 30.11.2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 OK

Donald

Matkusti perheen kanssa
No communication. No service.
Yöpyi 10 yötä syyskuussa 2023
Julie Cohen vastasi 17.10.2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Loistava

CHANG HO

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
가족이 지내기 좋은 마우이 숙소
조용하고 가족들이 묵기 좋은 가성비 좋은 숙소입니다. 수영장이 조금 작지만 즐기기에는 충분합니다. 세탁기, 주방이 있어 편리하고 직원들도 친절합니다. 다만 아쉬운 점은 해변으로의 접근성이 좋지는 않지만 걸어서 15분 정도가면 좋은 해변을 즐길수 있습니다.
Yöpyi 5 yötä syyskuussa 2023
Julie Cohen vastasi 29.9.2023
Mahalo for staying with us and for your lovely review! I'm glad you enjoyed your time with us and we look forward to seeing you again the next time you visit Maui! Safe travels

2/10 Hirveä

Trenton

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä elokuussa 2023
Julie Cohen vastasi 10.8.2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property. I would love to know more about your concerns so we can address them and better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

8/10 Hyvä

Yin

Yöpyi 7 yötä heinäkuussa 2023
Julie Cohen vastasi 29.8.2023
Mahalo for staying with us and for your review! I am glad you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Hyvä

Mario

Yöpyi 4 yötä heinäkuussa 2023
Julie Cohen vastasi 5.8.2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Loistava

Gurpreet

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed here with my family for a week trip in Maui! Absolutely loved the space, views, comfort and location for my family of 6! It felt like luxury home style living - so great I would definitely stay here again with my family!
Yöpyi 5 yötä heinäkuussa 2023
Julie Cohen vastasi 31.7.2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 Huono

Ronald

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
1. The refrigerator in the unit was not cooling to a proper level for the food stored in it. On our initial day (7/17) we placed milk, yoghurt, butter, and other items needing refrigeration in it immediately upon our check in at 3:00 pm. That evening around 9 pm I noticed that the liquids were only slightly cooled. I adjusted the cooling level to a higher setting at that time. The next morning I again noticed that all of the food was still only slightly cooled. At that time I again adjusted the cooling level to the highest setting for cooling. We did not use any of the refrigerated items that day as we ate out at a restaurant. The next morning (7/19) I noticed the milk, yoghurt and juice in the refrigerator was again only slightly cool and the butter was soft and liquid in it's container. WE did not use any of those items for concern of their being spoiled. I also noticed that as I dispensed water from the refrigerator that it appeared to have sprayed onto the top shelf inside of the refrigerator from the filter compartment. The exterior water and ice dispenser was not clean, as well as the handles for both the refrigerator and freezer. We proceeded with our packing and preparation for checkout and either left food in the refrigerator or threw out the remaining items that were in there. The freezer appeared to be functioning properly. 2. Overall cleaning of the unit was marginal. The tile floors were filthy and countertops in the bathrooms and kitchen needed wipin
Yöpyi 2 yötä heinäkuussa 2023
Julie Cohen vastasi 21.7.2023
Aloha and thank you for your candid feedback. I am so sorry this was your experience with us. That is certainly not how we want our guests to enjoy Palms at Wailea. We are addressing your concerns about the fridge and the cleanliness with appropriate teams. Again, I am sorry and I hope we have the opportunity to serve you in the future. Safe travels

10/10 Loistava

Patricia

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 6 yötä kesäkuussa 2023
Julie Cohen vastasi 8.7.2023
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Loistava

Brian

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved our stay here! Room had a great view, nice amenities, and was close to beach and golf. Our room also came with beach chairs, snorkeling equipment and a bbq. Great place! We will be back
Yöpyi 4 yötä kesäkuussa 2023
Julie Cohen vastasi 23.6.2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 Hyvä

Paul santos

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys
Very quiet,nice gardens,great parking
Yöpyi 4 yötä kesäkuussa 2023
Julie Cohen vastasi 20.6.2023
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 Huono

Joshua

Hyvää: Palvelut/mukavuudet
Apartment started to flood from either the ac or the unit above, whole hallway had water leaking along with the master bathroom
Yöpyi 3 yötä kesäkuussa 2023
Julie Cohen vastasi 20.6.2023
Aloha Joshua, I am so sorry your stay was not as amazing as it should have been. I appreciate your call the evening before your departure. We had the team in the unit that following day to address the flooding. Again, I am so sorry and I hope we have the opportunity to serve you again in the future. Safe travels

10/10 Loistava

Alice

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's a beautiful, secluded place to stay. Very roomy and clean. Great for our family get-together.
Yöpyi 4 yötä kesäkuussa 2023
Julie Cohen vastasi 20.6.2023
Mahalo for staying with us and for your 5 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

6/10 OK

Fran

Yöpyi 2 yötä toukokuussa 2023
Julie Cohen vastasi 2.6.2023
Mahalo for staying with us and for your review. I’m glad you enjoyed your time with us for the most part and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

4/10 Huono

Laura

Matkusti ryhmän kanssa
Huonoa: Siisteys ja huoneen mukavuus
Needs improvement
After seeing our friends newly renovated condo at The Palms, we were disappointed in the outdated condo that we were assigned. There was only air conditioning in the bedroom which had a weird odor. The patio view was of the parking lot. There was mold in the bathroom. The complex was nice but our condo needed improvement.
Yöpyi 6 yötä toukokuussa 2023
Julie Cohen vastasi 30.5.2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team and the owners to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

4/10 Huono

Susie

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Condo we we’re upgraded too was very old and needed a good cleaning. We woke up to bugs in the kitchen and spiders throughout the condo. The screen doors were off the rails and not easy to slide them open. Overall i was very disappointed and bugs make a vacation stressful! The counter staff very pleasant and helpful.
Yöpyi 5 yötä toukokuussa 2023
Julie Cohen vastasi 26.5.2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

6/10 OK

Dorothy

Matkusti kumppanin kanssa
Huonoa: Siisteys
I want so much to give the property a good review, but I can’t. The gentleman at the desk was awesome, but housekeeping left a lot to be desired. We have been to Hawaii many times, and have never had this problem, especially for what you pay to stay! The room was dirty and there were roaches. Housekeeping was sent back to fix the problem however they never showed up.
Yöpyi 7 yötä toukokuussa 2023
Julie Cohen vastasi 15.5.2023
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Loistava

David, Fontana

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was clean and the AC worked very well. The property is beautiful and is close to shopping and to beaches. Not too far from grocery and restaurants. Definitely would stay here again!
Yöpyi 5 yötä huhtikuussa 2023
Julie Cohen vastasi 5.5.2023
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

8/10 Hyvä

Macy

Yöpyi 3 yötä huhtikuussa 2023
Julie Cohen vastasi 24.5.2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

8/10 Hyvä

Diana

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
The property very spacious and enough to hold our family of 5. There were ants and I noticed the ant baits -- not sure if that's normal because of the weather but we didn't let that bother us that much. Great property and location.
Yöpyi 6 yötä maaliskuussa 2023
Julie Cohen vastasi 11.4.2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part, and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

8/10 Hyvä

Kajia

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2023
Julie Cohen vastasi 1.5.2023
Mahalo for staying with us and for your 4 out of 5! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha and safe travels!

8/10 Hyvä

Anthony Shane

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Very nice inside. A little disconnected from beaches an shops. Shower rating=4/10
Yöpyi 6 yötä huhtikuussa 2023
Julie Cohen vastasi 10.4.2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part, and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

8/10 Hyvä

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Spacious unit. Very tidy and well appointed. Could have more of the basics on hand - garbage bags etc
Yöpyi 12 yötä helmikuussa 2023
Julie Cohen vastasi 9.3.2023
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!

10/10 Loistava

Michael R.

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
air conditioner was cold, some ants in the sink, lights over bathroom sinks, didnt work for awhile. We loved the deck and watching the sunset right from the deck!
Yöpyi 9 yötä helmikuussa 2023
Julie Cohen vastasi 23.2.2023
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer, and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Loistava

GREG

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved our stay and highly recommend staying here. The location, property, condo and overall area is extremely nice, quiet, safe and beautiful. Nearby beach access, shopping, food and golf. We will definitely stay here again for our next visit. Room was clean, all appliances worked, plenty of space and great view. Wailea is the only place to stay in Maui. Thank you for the great experience!
Julie Cohen vastasi 15.12.2022
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 Huono

Manjuma

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The kitchen was dirty, response time was 3 hours later, you have to call like 4 to 5 times
Julie Cohen vastasi 9.12.2022
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry, and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Loistava

Dena L

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Liked that the room was air conditioned and could chooses to enjoy tbe outside or the cool
Yöpyi 7 yötä marraskuussa 2022
Julie Cohen vastasi 12.11.2022
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer, and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

10/10 Loistava

Courtney

Hyvää: Siisteys ja huoneen mukavuus
Absolutely fabulous. I love Outrigger whether on the South side or Ka’anapalli
View from the master bedroom and kitchen/living
Yöpyi 5 yötä lokakuussa 2022
Julie Cohen vastasi 18.10.2022
Mahalo for staying with us and for your 10 out of 10! I am happy to see you enjoyed your time with us and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

6/10 OK

Maureen

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Negatives: We were never told how to access the pool. Never got a key and I emailed and never had a response from the mgt. company. So we never used the pool. We had to vacate 1/2 of a day due to they had a termite maintenance during our stay (no reimbursement for this). There was a cleaning fee that was not disclosed and it was expensive. The furniture and kitchen were dated/worn out. -small aunts/bugs. in kitchen Positives: walking distance to a nice beach .7 miles to shops/restaurants spacious unit
Yöpyi 5 yötä syyskuussa 2022
Julie Cohen vastasi 8.10.2022
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I am sorry about the confusion about the pool, the gates are open from 8am-10p, no key needed. I will work with the property team and our team to make sure your other concerns are addressed so we can better serve our future guests. Again, I am sorry, and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Loistava

Holly

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
The Best Place to Stay in Maui
The Palms at Wailea is always such a wonderful place to stay. The condos are always clean, spacious and the amenities are amazing! When you call the front desk, they always are quick to answer any concerns. We have stayed at this facility every time we come to Maui to visit family.
Yöpyi 5 yötä syyskuussa 2022
Julie Cohen vastasi 16.9.2022
Mahalo for always staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

10/10 Loistava

FREDERICK

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
I rented multiple places. Communication was decent when they changed one of my rooms but sometimes the hours were hard to reach the front desk. I rented 4 units and mostly satisfied in general. Each unit was very variable. One was really nice and one was really old. In general it seemed clean overall but there were some ants (I feel on the island, its impossible to avoid in a tropical setting). The a/c in the main room was really cool but the rest of the place does get hot. However, they do provide much of everything you need (it even has a bbq grill!!!!). The space is HUGE compared to many other places, which is great. The pool was nice and large. Mostly quiet. Overall besides the ants, can't really complain!
Yöpyi 3 yötä syyskuussa 2022
Julie Cohen vastasi 9.9.2022
Mahalo for staying with us and for your lovely review! I am happy to see you enjoyed all we have to offer (the exception being the ants, we just can't get away from them on island) and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!

4/10 Huono

Robert

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Very dark unless all window were open. Corner unit where all traffic comes into the development. Furniture dark and not very clean seat coverings. Kitchen silverware and dishes not fully accounted for. Only Only 3 teaspoons, six of other silverware. Glasses odd numbers? Challenging for seniors. Parking space. several spots away from entry. Stairs down to ground floor entry. (Awkward for taking in luggage and groceries.) Two stairs in condo down from bathrooms and bedroom. No railing. Pool has many steps down to the pool level on slippery tile with railing. Plus several steps then into pool.with a railing. The pool itself is made of very slippery tiles. The pool is 3-4 “ depth. Few pool rules with lots of children jumping, diving with limited supervision. Many children had limited swimming abilities with no parents in or near water.
Yöpyi 7 yötä elokuussa 2022
Julie Cohen vastasi 18.10.2022
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry, and I hope we have the opportunity to serve you in the future. Aloha and safe travels.

10/10 Loistava

meike

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay!
Yöpyi 3 yötä elokuussa 2022
Julie Cohen vastasi 18.10.2022
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer, and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!

4/10 Huono

Vincent

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Units are spacious however depending on the unit assigned you may end up with a unit that is outdated. Also there is a cleaning and damage protection fee that feels like a money grab (seems like it should be inclusive of the Expedia booking) and was very vaguely stated.
Yöpyi 3 yötä elokuussa 2022

8/10 Hyvä

Joslyn Ray

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä heinäkuussa 2022

10/10 Loistava

Charles

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful location. Great beaches. Close to everything and not so crowded.
Yöpyi 7 yötä heinäkuussa 2022
Julie Cohen vastasi 22.7.2022
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!