Killerby Hotellit

”Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

”Evrything was ferst rate”

”Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

”Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside.”

”The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay”

”Staff great very clean food good.”

”A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. ”

”Never stay again over priced Low Quality And not free parking as last 10 years”

”We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

”Room was nice and clean. Liked that there was a separate door you could use to go out and it from the hotel. Very dissapointed that they did not serve breakfast at the hotel dispite advertising it. Sunday roadt was amazing!”

”Staff don’t seem to be around at any time. Bed is quite poor. If anyone is staying in the room above you, it may sound like they are about to come through the floor. Bags of linen in the hallway all the time next to the room not just when they are cleaning. Door feels very flimsy and like anyone could walk in at anytime. Wouldn’t recommend for anyone looking for a nice weekend away but if you have a wedding near by it will do as a place to sleep.”

”Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again.”

”We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared.”

”Great night for my brother and sis inlaw's birthdays.”

”I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.”

”Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”