Independent – Kim Ma, Hanoi

”We were greeted in the best possible manor on arrival, and were upgraded to an family suite free of charge. The staff speaks english very good, and are extremely helpful. The location is on a quiet street, but still within walking distanse of the entire old quarter. The breakfast is very good.”

”Ihana ja kauniisti sisustettu hotelli Hanoin vanhassa kaupungissa. Ystävällinen henkilökunta, joka auttoi retkien, taxien yms varauksissa.”

”スタッフが親切でした。”

”Loitava palvelu ja huolenpito. Tilasimme hotellin kautta kyydin ja meihin oltiin kokoajan yhteydessä jotta kaikki sujui hyvin. Erityisen hyvää ja henkilökohtaista palvelua! Aamiainen oli loistava . Huoneet hijsiset keskeisestä sijainnista huolimatta! Vahva suositus!”

”Overall great experience in this hotel. Rooms look good and their furniture is good quality. Staff was super kind and brekkie was ok. ”

”Lovely hotel and room. Would absolutely recommend! Only issue was that the staff was constantly requesting feedback (6 times withing one night stay) and it got disturbing. Also, I paid for the breakfast but that was not visible for the hotel - likely the issue is with hotels.com”

”We can definitely recommend this hotel. We spent 6 nights here and we really liked how professional the staff were and how beautiful the hotel is. This is a pretty new hotel, which means that everything works well. Also, Grand du lac has great location, which makes this ideal luxury boutique hotel for people who like to explore Hanoi’s Old Quarters by walking.”

”Tee was the best! He picked up a specialty cake for my wife’s bday and had happy bday written on the bed in fresh flower petals. He booked massages, reservations, and tickets for us!”