Kimberlin Heights Hotellit

”Half of the room was occupied by a huge hot tub. I'm assuming that was extra because the water was not turned on. No problem, a hot tub with a large mirror is not really our style. The rear balcony was a nice place to sit overlooking the Little Pigeon River. Two plastic chairs were available, one broken. A random lamp globe was abandoned on the balcony. The tiny glass table was not cleaned. The staff smiled a lot, but after our purse was snatched, in the 3 minutes between exiting the room and...

”One of the cleanest hotels in ever stayed in”

”Great waterpark! Lifeguards were obviously well trained, attentive, and took their jobs seriously. Front desk check in staff was polite and helpful. Staff at the breakfast buffet were pleasant.”

”Great breakfast”

”Clean room. It even smelled clean!”

”Room was spacious. Wished we had a room with a balcony as we were stuck looking out a window. Parking was tight and we had to walk a ways. Room was clean. Pool area was pretty clean.”

”We have never stayed in Townsend before during all of our stays to the Smokies. I loved being away from the hustle of crowds. The Parkman was the first place I googled for Townsend area. They allowed my pet which was a must. The room and property were both clean. The staff were polite. It was just me and the hubby for our 10 year anniversary, so the room given was perfect. I highly recommend this place to anyone wanting to stay in Townsend.”

”Friendly staff and great atmosphere”

”Location”

”Great property. Well maintained. Great location. Good price for the area. I’d definitely stay here again.”

”For the price would definitely stay again … comfortable beds and in the middle of all the attractions….pet friendly was a plus”

”Great clean rooms. Good staff. Average breakfast”

”No grab n go breakfast”

”Clean room, family friendly, lovely staff, great rooms air conditioning etc. me and my family loved it will be booking again”

”The staff is very friendly. The rooms are clean and beds are comfortable. They have a very nice pool. It is a convenient place to stay and get to all the attractions. Didn't find anything wrong with our stay.”

”It was a great stay overall and would return for our next trip. The only issue I had was it took the air conditioning unit a long time to cool the room, but I understand it was a hot summer day and very humid. Overall the amenities were great, we were in a great area of many things to do that were walking distance.”

”Nice service. Clean rooms. A clean Indoor swimming poor . Only issue is a small smell. But it is acceptable.”

”Carla, who was at the front desk when I checked in was very friendly and very helpful. The other woman who was at the front desk when I checked out was also very friendly and helpful, but I can’t recall her name.”

”It was very close to things to do. Amenities were great. Breakfast was great. Pools clean”

”Room was sorta small but definitely served the purpose. Great location close to restaurants and attractions. Front desk attendant was helpful and nice. Hall carpet could use cleaning. Pool was small but nice.”