Cher Osembe, Nous vous remercions pour vos commentaires sur Expedia.En espérant de vous revoir très bientôt Au Memling Hotel à Kinshasa. Cordialement,

Dear Irene,Thanks for the great comment. It makes us go the extra mile. Hope to see you soon back in the Memling Hotel in Kinsasha.Greetings

Chère Marie-Chantal.Nous vous remercions pour vos commentaire et nous avons déjà demandé à la ville multiple fois de nous assisté sur la zone autour de l'hôtel mais malheureusement sans résultat.Cordialement

Dear Boba,Thank you for your comments on Expedia.com. They really make us go the extra mile for our guests. We hope to see you soon back in the Memling Hotel Kinshasa.

Dear Georges,Thank you for your comments on Expedia. It makes us go the extra mile for our guests. Hope to see you soon back in the Memling Hotel Kinshasa

Dear RénéThank you for your comments and indeed our bar is one of a kind.Hope to see you soon back in the Memling Hotel in Kinshasa

Dear Nabih,Thank you for your comment on Expedia which enables us to make sure next time you enjoy more our hotel. I will follow up you comment regarding the restaurant and the bar with our F&B Manager but was it the service or the food or both ? Regardless of your response we will follow up.Thank you again and we hope that we can make sure your next stay will be a better oneKind regards

Dear Assi,Thank you for your comments on Hotel.com. We hope to see you soon back in the Memling Hotel in Kinshasa

Dear Michitsugu,Thank you for your comments on Hotels.com. It really makes a difference in our day to day job to know your appreciation.Kind regards

Dear Julien, Thanks for the 10 on Expedia. Hope to see you soon back in the Memling Hotel Kinshasa

Dear Jose,Thank you for your comments on Expedia. It makes us go the extra mile.Hope to see you soon back in the Memling Hotel Kinshasa

Dear Christian,Thank you for your comments on hotels.com which enables us to fine tune our hotel.We have already invested a lot in the hotel and trying to keep int up to our international standards. Linnen,carpets, new televisions etc. but indeed we will be starting bigger renovations in 2024.Thank you for your comments and we hope to see you soon back in Kinshasa

Dear Alice,Thanks for the comment. It encourages us to do every day better. See you soon with us again

Dear Thank you for your remarks, just to let you know that we regularly bench mark our prices with the rates of other hotels and we are not the most expensive one in our category

Cher David,Nous vous remercions pour vos commentaires sur hotels.com qui nous aides a nous remettre en questions chaque jour. Nous nous excusons pour la qualité et la lenteur du service et je vous assure que c'est un point que nous allons abordé avec les responsables.En espérant de vous revoir très vite à Kinshasa au Memling hotel.Cordialement

Dear ,We are very sorry that your stay was not up to your expectations. Let us know what was wrong ?Thank you

Dear guest,We thank you for your comments which enables us to improve ourselves. Regarding the cockroaches I will look into this and it is really a problem especially when guests take food in their room and it stays in the room. Regarding the prices indeed Kinshasa is very expensive as all products are imported. We do regularly a bench mark with all the hotels of the same category and we are situated in the low middle regarding the prices of our items.I do hope we see you soon again in KinshasaKind regards

Dear MichelThanks for your comments. The hotel is well kept but indeed renovating plans are on their way probably for 2024.

Dear KabongoThanks for your score. We hope to see you soon back

Dear TamerPlease contact us directly as we would like to improve ourselves upon your score and we want to know what went wrong on your stay

Dear Stephane Thanks for the great note you gave us. Hope to see you soon back in Kinshasa

Dear PaulComments like yours make us go the extra mile. Thanks and hope to see you soon back in Kinsasha

Dear Stephane,Thanks for your note. Hope to see you soon back in the Memling Hotel Kinshasa.

Dear Yahye,Thanks for the great score on Expedia. It makes us going the extra mile for our guests.Hope to see you back soon in Kinshasa

Dear Joseph,Thanks for the great score you gave us.We hope to see you soon back in the Memling Hotel Kinshasa

Dear Justin,We thank you for your score on Hotels.com and this rewarding score keeps up the energy of our serviceThank you and we hope to see you soon back in Kinshasa.

Chère Laetitia,Nous vous remercions pour vos commentaires concernant votre séjour à L'hôtel Memling Kinshasa.Des commentaires qui nous encourage toujours a faire mieux.Au nom de toutes l'équipe de l'hôtel nous espérons de vous revoir tres bientôt.Cordialement

Dear David,Thank you for your comments regarding the Memling Hotel. It is very encouraging for us to keep up the standards and improve ourselves day by day.We hope to see you back in Kinshasa very soonKind Regards

Dear Christian,We thank you for your comments regarding your recent stay at the Memling Hotel Kinshasa.It's our daily concern to do better and your comments are heard and will be used in order to improve ourselves.Please accept our apologies if your stay was not totally up to your expectations.Kind regards

Dear Christian,We thank you for your comments and consider them as an encouragement to do better.Please accept our sincere apologies and we will discuss your comments with the people concernedWe hope to see you again and convince you or our daily effort of our improvements.Kind regards

cher Fabrice,Nous vous remercions pour vos commentaires qui nous encourageons.Au nom de toutes l'équipe du Memling Hôtel nous espérons à vous revoir très prochainement

Cher Monsieur DoyunNous nous excusons si votre séjours chez nous n'étais pas comme vous le souhaitiez.N'hésitez pas à nous contacter pour nous donner plus détails pour nous améliorer.au nom de toutes l'équipe de l'hôtel veuillez accepter nos excusesLa directions

Dear FedorWe apologise for the experience you had in our hotel and we assure you that we will follow up your complaint in every detail.Regarding de 26 dollar credit vouchers our reception has now been briefed to reduce this amount directly from your restaurant bill. Unfortunately this has not happened.During your stay we had a problem with the key interface and as such we were not able to give you a key.I agree it is unacceptable that your order was not ready and I will follow this up with the chef personallyAgain accept our apologies and we will make sure this will not happen again.

Dear JohnWe are sorry that your stay was not up to your expectation. Please contact us directly in order to see what went wrong with "refused my laptop charger"Please be assured that we care about our guest service and hope in a future stay we meet and exceed your expectations

Cher Monsieur Christian,Je vous remercie pour vos remarques et nous allons commencer avec toute nos équipes une formation. Accueil et service Au plaisir de vous revoirCordialementLa direction

Dear Arie,Thank you very much for your comments regarding the hotel. Unfortunately most of the products in Kinshasa are imported and on top of that we pay 28.12% taxes on rooms food and drinks.We hope to see you soon again

Dear Willythanks you your nice score

Cher Guy,Nous nous excusons pour le fait que la réservations n'étais pas dans le système.Nous travaillons pour le moment sur un système qui sera en phase avec notre système de réservation à l'hôtelAux plaisir de vous revoir à l'hôtel Memling

Nous vous remercions de votre fidélité et de votre note. Dans l'espoir de pouvoir vous accueillir à nouveau

Nous vous remercions de votre note. Dans l'espoir de pouvoir vous accueillir à nouveau

Nous vous remercions de votre note. Dans l'espoir de pouvoir vous accueillir à nouveau

Thank you for your comments. Hoping to welcome you again