Allasbaari

Arvostelut: Panan Krabi Resort

4 out of 5
Panan Krabi Resort
945 Moo 2, T. Aonang, Krabi, Krabi

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 528 kautta 887 arvostelua" "
Arvosana 8 - Hyvä. 266 kautta 887 arvostelua" "
Arvosana 6 - OK. 62 kautta 887 arvostelua" "
Arvosana 4 - Huono. 19 kautta 887 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 887 arvostelua" "

8,8/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Janne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Location is very nice and hotel staff very professional and friendly. Everything works.
Yöpyi 12 yötä helmikuussa 2024
Best regards, Management Team. vastasi 26.2.2024
Dear Janne,Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our hotel's location and found our staff to be professional and friendly. At our hotel, guest satisfaction is our top priority, and we are delighted to know that everything met your expectations during your stay. It's wonderful to hear that everything worked smoothly for you, as we strive to provide a seamless and enjoyable experience for all our guests. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the near future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Hyvä

Jari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Best regards, Management Team. vastasi 12.2.2024
Dear Jari, We're delighted to hear that you had a pleasant experience at our hotel.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Hyvä

Maria

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Best regards, Management Team. vastasi 23.1.2024
Dear Maria,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Loistava

Antti

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great. The people were great.
Yöpyi 15 yötä tammikuussa 2023

8/10 Hyvä

Susanna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 14 yötä joulukuussa 2022
Management Team vastasi 28.2.2023
Dear Susanna,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!Warm regards,

10/10 Loistava

Timo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli lähellä rantaa
Ensin ajattelin, että hotelli oli hieman kulunut (ulkoapäin), mutta käytännössä kaikki oli siistiä ja toimivaa. Huoneet erityisesti oikein siistit ja mukavat, suihku ja ilmastointi toimi hyvin (joskaan ei kaikista hiljaisin). Hotellin omasta ravintolasta sai sopivasti hyvän lounaan, illalla lähistöltä löytyy vaikka kuinka paljon hyviä ravintoloita. Kattoterassi ja uima-allas mukava lisä. Henkilökunta erittäin ystävällistä. Hieronnan sai edullisesti, kun varasi päivää ennen.
Yöpyi 6 yötä marraskuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä helmikuussa 2022

10/10 Loistava

Jere

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great service and good condition on hotel
Yöpyi 5 yötä syyskuussa 2021
Management Team vastasi 22.10.2021
Dear Jere, Thank you very much for taking your time to share your recent experiences of your stay with us!! this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again! Warm regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 14 yötä maaliskuussa 2020
Management Team vastasi 23.3.2020
Dear Anonymous, Thank you very much for sharing your feedback. We are glad you enjoyed your stay. Do come back and enjoy more our services. Kind regards,

6/10 OK

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvällä paikalla, huone oli iso, hyvä sänky, kiva parveke. Ilmastointi puhalsi epämukavasti suoraan sänkyyn, vaikka asetus oli minimillä, puhalsi liian kovaa ja ääneekkäästi, aamiainen oli runsas, mutta melkein sama valikoima joka päivä. Hotellin käytävät oli epäsiistit, olisin toivonut enemmän tämän tason hotellilta.
Yöpyi 3 yötä maaliskuussa 2020
Management Team vastasi 23.3.2020
Dear Anonymous, Thank you very much for your detailed feedback. I am very sad to read and learnt that you have experienced the understand services. Your comments are really valued to us and we will seriously look into it and will fix this. Kind regards,

10/10 Loistava

Rafaela

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
WE LOVED IT! (only minus is the kids screaming)
Yöpyi 4 yötä maaliskuussa 2020
Management Team vastasi 23.3.2020
Dear Rafaela, Thank you very much for sharing your feedback. I am glad you enjoyed your stay. Do come back and enjoy more our services. Kind regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suosittelen
Kaunis ja tilava hotelli. Henkilökunta ystävällisiä ja avuliaita. Aamupala hyvin maukas ja monipuolinen!
Yöpyi 2 yötä maaliskuussa 2020
Management Team vastasi 14.3.2020
Dear Valued Guest, Thank you very much for lovely feedback! I am very happy reading your feedback. You are very important to us and we were really glad you enjoyed our services. We look forward to seeing you again soon. Kind regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Panan
Yöpyi 3 yötä helmikuussa 2020
Management Team vastasi 19.2.2020
Dear Valued Guest, Thank you very much for taking the time to feedback our ranking. We appreciate. Best Regards,

6/10 OK

Eemil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Vain musiikki häiritsi
Erittäin mukava ja siisti hotelli. Kivat uima-altaat ja hyvä aamupala. Ainoa miinus oli, että huoneeni oli kadun suuntaan, jossa myöhään asti musiikki soi todella lujalla ja meteli oli suuri.
Yöpyi 3 yötä tammikuussa 2020
Management Team vastasi 27.1.2020
Dear Eemil, Thank you very much for taking the time to feedback our rating and ranking. We appreciate. Kind Regards,

10/10 Loistava

Markus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Uusi tyylikäs hotelli Ao Nangin ytimessä
Uudehko hotelli Ao Nangin ytimessä. Meillä oli pool access-huone, joka oli kerrassaan upea! Tilava, valoisa ja tyylikäs kokonaisuus. Allas-alue kaupunkityyliin aika kapea, mutta kivalla tavalla omintakeinen. Korkeat rakennukset tuovat varjoja allasalueelle. Kattoterassilla toinen allas, josta upeat näköalat. Monipuolinen aamupala. Henkilökunta todella ystävällistä ja avuliasta. Kaikki viimeisen päälle, siisteys huippuluokkaa. Sijainti loistava, kaikki Ao Nangin palvelut ihan vieressä. Rannalle muutama sata metriä.
Yöpyi 2 yötä joulukuussa 2019
Management Team vastasi 11.1.2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at Panan Krabi Resort Thank you again for sharing your experiences, and we hope your next visit will be as pleasant as the previous one. Best Regards,

10/10 Loistava

Anette

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä joulukuussa 2019
Management Team vastasi 16.12.2019
Dear Valued Guest, Thank you very much for taking the time to feedback our rating and ranking. We appreciate. Kind Regards,

10/10 Loistava

Elina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2019
Management Team vastasi 15.9.2019
Dear Valued Guest, Thank you for your voting our ranking feedback online webs Best Regards, Management Team

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice pool, also for kids. Spacious and clean rooms. We had some troubles (lights went broken twice and toilet seat once), but everything was fixed fast. Breakfast quite nice, wide selection of different kind of treats. Staff helpful and friendly.
Yöpyi 7 yötä maaliskuussa 2019
The Management vastasi 27.3.2019
Dear Guest, Thank you for your good comments and sharing your recent stay experience. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä helmikuussa 2019
Yod vastasi 9.4.2019
Dear Valued Guest, Thank you for your visit us and good ranking in guest review. Best Regards,

10/10 Loistava

Jani

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel
The hotel is really neat and fine as well as rooms. The rooms have good beds and pillows. The staff is really friendly and helpful. The swimming pool is good and the big and the other swimming pool with bars can be found on the roof. everything is in the immediate area
Yöpyi 2 yötä maaliskuussa 2019
The Management vastasi 15.3.2019
Dear Jani, Thank you for your good comments and sharing your recent stay experience. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 10 yötä helmikuussa 2019
Yod vastasi 9.4.2019
Dear Valued Guest, Thank you for your visit us and good ranking in guest review. Best Regards,

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hieno, puhdas, moderni. Altaat hienot ja vaari, aamiainen hyvä. Henkilökunta mukava. Katto allas mahtava ja sen baari
Yöpyi 5 yötä maaliskuussa 2019
The Management vastasi 15.3.2019
Dear Guest, Thank you for your good comments and sharing your recent stay experience. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management

8/10 Hyvä

Pertti

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Matkalla perheenkanssa
Uusi hotelli paikat kunnossa mutta siivous järjelmässä parannattevaa. Pyyhkeet loppu siivous vasta klo 5 pm.
Yöpyi 4 yötä helmikuussa 2019
The Management vastasi 7.3.2019
Dear Pertti, Thank you for your good comments and sharing your recent stay experience. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead. We have shared your concerns with our service team leaders and would like to assure that every effort is being made. Thank you for your support. We look forward to your return visit soon. kind regards, The Management

10/10 Loistava

Mari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pientä luksusta muutamaksi päiväksi loman päätteeksi. Etsinnässä oli hyvät altaat sekä helppo oleilu ja nämä toiveet täyttyivät erinomaisesti. Loistava, todella runsas aamiainen. Ystävällinen ja avulias henkilökunta.
Yöpyi 4 yötä tammikuussa 2019
The Management vastasi 29.1.2019
Dear Mari, Thank you for your good comments and sharing your recent stay experience . We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management

8/10 Hyvä

Kirsi, Espoo

Upea
Hieman luksusta kaipaavalle erinomainen hotelli. 2 uima-allasta: toinen katolla ja rauhallisempi, syvä. Toinen piha-alueella. Huomattavasti suurempi ja lapsille mainiosti sopiva (vesiliukumäki jne.). Huoneet siistit ja vielä uutuuttaan "hehkuvat". Todella hyvä ja kattava valikoima aamiaisella. Myös länsimaiseen makuun vaihtoehtoja paljon, aasialaiseen vielä enemmän. Hotellin oman ravintolan ruoka ei kehuttavaa ja kallista. Pääkadulle n. 100m. Hieman ylihinnoiteltu, kuitenkin rahan arvoinen hotelli. Aivan vieressä on 2 muuta 4 tähden hotellia joiden taso ei yllä Pananin tasolle. Panan Krabi Resort on ympäri vuoden suosittu hotelli jossa asiakkaita aina paljon. Sisään tsekkaus aina klo 14 alk., turha mennä aiemmin.
Yöpyi 1 yön elokuussa 2018
Rolf vastasi 29.8.2018
Dear Kirsi Thanks for your review and we are glad to hear that you enjoyed your stay with us. Thanks for choosing our resort we look forward to your visit. Best regards Your Panan Krabi Resort Team

10/10 Loistava

Jesper

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava hotelli
Yövyttiin tyttöystävän kanssa kaksi yötä panan krabi reasortissa ja kokemus oli aivan uskomaton. Erittäin hyvää palvelua ja hotelli oli kaunis ja hyvän kuntoinen. Aamianen oli länsimaalainen ja runsas valikoimainen. Jos tullaan krabiin uudestaan yövytään varmasi samassa hotellissa. Suosittelen!
Rolf vastasi 25.4.2018
Dear Jesper Thanks so much for your lovely review and giving us your feedback. We are glad to hear that you had a nice stay and that you will be back. Thanks for staying with us and we look forward to welcoming you again soon. Best regards The Panan Krabi Resort Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had a very pleasant stay in Panan Krabi with my friend. New and modern hotel with a great location near beach and restaurants. Staff was friendly and hotel restaurant was good and affordable. Pool was very nice!
Rolf vastasi 12.4.2018
Dear Valued Guest Nice to hear from you and that you had a pleasant stay with us. Your review is much appreciated and so thanks again for staying with us. Best regards and look forward to welcoming you again. The Panan Krabi Resort Team

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is in a great location for exploring al Nang beach
Yöpyi 3 yötä toukokuussa 2024
Best regards, Management Team. vastasi 27.5.2024
Dear Peter,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our hotel's location, which is indeed perfect for exploring Ao Nang Beach and its surroundings. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another great stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels until we see you again!

6/10 OK

Liana

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 23.5.2024
Dear Liana ,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Loistava

Taylor

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was so nice. It was very clean and there were lots of events going on: cooking classes, rock climbing, excursions, etc. The staff was amazing and always making sure everything was okay and that we were enjoying our stay. Location is convenient. If we come back to ao nang, we will definitely stay here again.
Yöpyi 3 yötä toukokuussa 2024
Best regards, Management Team. vastasi 13.5.2024
Dear Taylor,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our clean facilities, convenient location, and the variety of events we offer. It's wonderful to know that our staff contributed to making your stay enjoyable, and we appreciate your kind words about their service. We would be thrilled to welcome you back for another memorable stay should your travels bring you to Ao Nang again. Until then, safe travels and warm regards!

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is a short distance away from the beach. There are many eateries and small shops around. It's about a 20 min walk away from the night market. The hotel itself had a great view from the room and rooftop swimming pool. Staff are very accomdating. Very very clean.
Yöpyi 4 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 6.5.2024
Dear Julie Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our convenient location near the beach, as well as the variety of eateries and shops nearby. We're glad that you appreciated the view from your room and our rooftop swimming pool. It's wonderful to hear that our staff provided accommodating service and that you found the hotel to be exceptionally clean.Your positive feedback means a lot to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing to stay with us!

8/10 Hyvä

James

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was good and the rooms were spacious. The breakfast was a bit random but offered a lot of variety. We didn’t go in the pool areas but they looked very nice. The only issue we had was the housekeeping which kept taking things out of the room for cleaning but not replacing them, ie towels and robes. They would also leave collect rubbish and dirty mugs some days but not others. The staff were incredibly accommodating, I had accidentally not booked enough nights and they were super helpful about getting me another night and arranging transport back to the airport. We also got a sea view room and to be honest the majority of our view was of another hotel. So if I was going back I probably wouldn’t opt for that type of room.
Yöpyi 3 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 6.5.2024
Dear James,Thank you for sharing your feedback with us! We're pleased to hear that you found our hotel to be good and our rooms spacious. It's great that you appreciated the variety offered at breakfast and the appeal of our pool areas, even if you didn't have the chance to use them.We apologize for the issues you encountered with housekeeping. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made in consistency and attention to detail. However, we're glad to hear that our staff were incredibly accommodating and were able to assist you with extending your stay and arranging transport to the airport. Providing excellent service is our priority, and we're pleased that they were able to make your experience more enjoyable. We apologize if the sea view room did not meet your expectations, and we appreciate your feedback on this matter. If you choose to stay with us again, please don't hesitate to let us know your preferences, and we will do our best to accommodate them. We hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing to stay with us!

10/10 Loistava

Maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an enjoyable stay.
Yöpyi 5 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Maria,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had an enjoyable stay at our hotel. If there's anything specific that made your stay memorable or if there are any areas where we can improve, please feel free to let us know. We always strive to provide the best possible experience for our guests, and your feedback is invaluable in helping us achieve that goal. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another wonderful experience.

8/10 Hyvä

Rodrigo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Panan está increíble, su personal es muy amable, las instalaciones son hermosas y tiene una excelente ubicación. Creo que lo único que podrían mejorar es ampliar el horario de uso de alberca hasta las 10 pm y que en el desayuno buffet pongan alguna nueces
Yöpyi 2 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Rodrigo,Thank you for sharing your positive feedback about your recent stay at Panan Krabi Resort! We're thrilled to hear that you found our staff friendly, the facilities beautiful, and enjoyed our convenient location.Your suggestions regarding extending the pool hours and adding nuts to the breakfast buffet are greatly appreciated. We'll certainly take them into consideration as we continually strive to enhance the guest experience. We hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.

2/10 Hirveä

Jing

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The ac did not work for the 3 nights we stayed here. The hotel knew about the schedule maintenance but did not prepare the hotel and make sure guests are comfortable. It’s 95 degree everyday here. There’s no ac at the restaurant when we eat breakfast. Even when it’s working for a short period of time, they set the auto temperature to 82 degree! We make it lower and 10 mins later it would jump back up. We contacted the front desk to get this fixed. It was fixed for a night then it’s back up to 82 degree in the room. We must had contacted them 10 times throughout the trip to get this fixed. Also, the electricity shuts off everyday for 10 mins several times a day. They didn’t warn the guests about it. We can’t shut off the lights in the bathroom. We are told the fridge doesn’t stay cold and don’t put many things in there! All in all, it’s a nice concept resort. Pool is nice but they gotta do better to make the guests comfortable and don’t cheap out on the ac!!!!
Yöpyi 3 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Jing,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the discomfort caused by the AC issues and the lack of proper communication regarding the scheduled maintenance. Please know that we take your comments seriously, and we will work diligently to address these issues promptly to ensure a more comfortable experience for our guests in the future. We truly appreciate your patience and understanding throughout this process, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve. If there's anything else we can do to assist you further, please don't hesitate to reach out.

10/10 Loistava

Salvatore

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely LOVED staying at Panan!!! The staff were friendly & helpful from check in to check out. The tours we booked with the excursions desk were all fantastic & reasonably priced. The room we had was just unreal, the 180* views were breathtaking. The hotel is in a pretty great location too, just a short walk to the beachfront, and the way it’s situated, you’re on the main strip, but slightly away from it, which is great as you do not hear any of the hustle or bustle from the room, but still have everything in walking distance. The room was always immaculate when the cleaner came in and the outdoor areas were all solid!! Breakfast was pretty average and the rooftop pool bar was swarming with flies when you went for a happy hour drink. Even with this, I’d stay here every single time I come back to Ao Nang!
Yöpyi 4 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Salvatore,Thank you so much for your glowing review of your stay at Panan! We're thrilled to hear that you had such a fantastic experience with us, from our friendly and helpful staff to the breathtaking views from your room. It's wonderful to know that you found our location convenient and appreciated the tranquility despite being close to the main strip. Your feedback about breakfast and the rooftop pool bar is valuable to us, and we will certainly look into ways to improve these aspects of your experience for future guests. We can't wait to welcome you back to Panan Krabi Resort on your next visit to Ao Nang! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to reach out.

10/10 Loistava

Marco

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent. Staff is the friendliest staff we have encountered. We became friends with the restaurant manager, Tha. Great man! Great rooftop pool with views. Great massages at spa.
Yöpyi 5 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Marco,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience during your stay with us. It's fantastic to know that you found our staff to be the friendliest and that you formed a special connection with Tha, our restaurant manager. We'll be sure to pass along your kind words to him and the rest of our team. We're delighted that you enjoyed our rooftop pool with its stunning views and indulged in some relaxing massages at our spa. We can't wait to welcome you back to Panan Krabi Resort in the future! If there's anything else we can assist you with, please feel free to let us know.

10/10 Loistava

Evan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Terrific property and management. Highly recommend to anyone visiting the area!
Yöpyi 3 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 9.4.2024
Dear Evan,Thank you very much for your glowing review! We're absolutely thrilled to hear that you found our property and management to be terrific. It's truly rewarding to know that you had such a positive experience during your time with us. We greatly appreciate your recommendation to others visiting the area. Word-of-mouth recommendations like yours are invaluable to us and help us to continue providing exceptional service to all our guests. If you ever find yourself back in the area, we would be delighted to welcome you again and ensure that your next stay is just as enjoyable as this one.

10/10 Loistava

Pui Sang

Yöpyi 3 yötä huhtikuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Pui Sang,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Loistava

Kirsty

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous hotel, private pool room def worth the price. Room cleanliness could benefit from a deep clean, doors/hard furnishing wiping down, otherwise perfect.
Yöpyi 3 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 4.4.2024
Dear Kirsty,Thank you so much for your kind words and for choosing to stay with us. We're thrilled to hear that you found our hotel gorgeous and that you enjoyed the private pool room, finding it worth the price. We appreciate your feedback regarding the cleanliness of the room. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we apologize for any shortcomings in this area. Your comments will be shared with our housekeeping team to ensure improvements are made, and we'll strive to provide a deeper clean to enhance the overall experience for our guests. We're glad to hear that aside from this, your stay was perfect. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We would love to welcome you back for another wonderful stay.

10/10 Loistava

Philippe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 12 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 4.4.2024
Dear Philippe,Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with us. Your satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations. If there's anything specific that stood out to you during your stay or if there's anything we can do to further enhance your experience in the future, please don't hesitate to let us know. We would love to welcome you back for another wonderful stay whenever you're ready to visit us again.

10/10 Loistava

Debbie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful hotel , great food and great staff . Will stay again !
Yöpyi 6 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 4.4.2024
Dear Debbie,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel beautiful, enjoyed the great food, and experienced excellent service from our staff. Your kind words mean the world to us, and we're delighted to hear that you plan to stay with us again in the future. We can't wait to welcome you back for another fantastic stay! If there's anything specific you'd like to experience or if you have any special requests for your next visit, please feel free to let us know. We're here to ensure that your future stays are just as enjoyable as the last.

8/10 Hyvä

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed our stay at Panan Krabi Resort, on the whole the services were very good. Luckily the hotel is situated in a quiet road off a very busy and noisy area. The breakfast was extremely good, with a wide choice of food excellently displayed. This area is very well organised and managed, and the staff were helpful, cheerful and always smiling. My only negative comment would be that the building exterior needs some maintenance.
Yöpyi 13 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 27.3.2024
Dear Jeffrey,Thank you for choosing to stay at Panan Krabi Resort and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your overall stay and found our services to be very good.It's wonderful to know that you appreciated our peaceful location, providing a serene retreat from the bustling surrounding area. We're delighted that you enjoyed our breakfast offerings and found them to be excellent with a wide variety of options. We greatly appreciate your kind words about our well-organized and managed facilities, as well as the cheerful and helpful demeanor of our staff. Providing exceptional service with a smile is something we strive for, and we're glad it made a positive impact on your stay. Your feedback regarding the exterior maintenance is valuable to us, and we will certainly address this matter to ensure that our property remains in top condition for the enjoyment of all our guests. Thank you once again for your review, and we hope to have the pleasure of welcoming you back to Panan Krabi Resort in the future for another enjoyable stay.

10/10 Loistava

khyati

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was good. The only issue was no room service available at night.
Yöpyi 3 yötä helmikuussa 2024
Best regards, Management Team. vastasi 23.3.2024
Dear khyati,Thank you for sharing your feedback with us. We're delighted to hear that you had a good experience overall during your stay. We apologize for any inconvenience caused by the lack of room service available at night. Your feedback is important to us, and we will certainly take it into consideration as we continuously strive to improve our services and amenities to better accommodate our guests' needs. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 Loistava

DONG JIN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
좋았읍니다^^
Yöpyi 1 yön maaliskuussa 2024
Best regards, Management Team. vastasi 23.3.2024
Dear DONG JIN,Thank you for your concise but positive review! We're thrilled to hear that you had a good experience during your stay with us. If there's anything specific you enjoyed or any suggestions you have for us to make your next stay even better, please feel free to let us know. We're always looking for ways to improve and ensure that our guests have a fantastic experience with us. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Loistava

Lester

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service and very convenient place close to everything
Yöpyi 2 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 23.3.2024
Dear Lester,Thank you for your kind review! We're delighted to hear that you enjoyed the excellent service and found our hotel to be conveniently located near everything you needed. Providing our guests with a seamless and enjoyable experience is our top priority, and we're thrilled that we could meet your expectations in this regard. We appreciate your feedback and hope to have the pleasure of welcoming you back for another convenient and enjoyable stay in the future.

10/10 Loistava

Stuart

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous hotel. The room was modern, clean and very comfortable. The swimming pools were lovely, very clean, and loved the swim up pool bar. The staff were the icing on the cake, so friendly and courteous. Nothing too much trouble. Would thoroughly recommend
Yöpyi 6 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 23.3.2024
Dear Stuart,Thank you so much for your wonderful review! We're delighted to hear that you had a fabulous experience during your stay with us. It brings us great joy to know that you found our rooms modern, clean, and comfortable, and that you enjoyed our lovely swimming pools, especially the swim-up pool bar. We strive to create a relaxing and enjoyable environment for all our guests, and it's fantastic to hear that we succeeded in providing you with a memorable experience. Our team takes great pride in delivering exceptional service, and we're thrilled that their friendliness and attentiveness left a positive impression on you. We will be sure to pass along your kind words to our staff members. Thank you for recommending our hotel, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Loistava

Saxon

Yöpyi 7 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 30.4.2024
Dear Saxon ,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

8/10 Hyvä

Miriam, Loef

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Der Boden im Zimmer war immer dreckig. Man hatte nach der Dusche sofort schwarze Füße. Der Privatpool war dreckig und wurde in den 6 Tagen auch nicht gereinigt. Die Armatur im Waschbecken müsste erneuert werden. Allgemein ist die Sauberkeit im Bad nicht so doll. Die Dusche ist eine Katastrophe, wenn man den Duschkopf nicht in die Hand nehmen möchte. Man kann durch die Sitzbank nicht richtig stehen, weil sonst das Wasser nicht an einen kommt. Klimaanlage viel zu kalt. Wenn sie auf 26/27 Grad steht ist es immer noch frostig und ist sehr laut.
Yöpyi 6 yötä maaliskuussa 2024
Best regards, Management Team. vastasi 20.3.2024
Dear Miriam,Thank you for sharing your feedback with us, and we sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. Please know that this does not reflect our usual standards of service and cleanliness, and we take your concerns very seriously.We have noted your comments regarding the cleanliness of the room, private pool, and bathroom, as well as the issues with the faucet and shower. Rest assured, we will address these matters with our housekeeping and maintenance teams immediately to ensure that such oversights do not occur in the future. Regarding the air conditioning, we apologize for any discomfort caused by the temperature and noise levels. We will look into adjusting the settings and ensuring that our guests can enjoy a comfortable environment without disruption. We truly appreciate your feedback as it helps us to identify areas for improvement. Please accept our sincerest apologies once again, and we hope to have the opportunity to regain your trust and welcome you back for a much improved experience in the future.

8/10 Hyvä

chanphalla

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location très pratique, petit déjeuner très variés et bon.
Yöpyi 4 yötä helmikuussa 2024
Best regards, Management Team. vastasi 20.3.2024
Dear chanphalla,Thank you for sharing your feedback with us! We're delighted to hear that you found our location practical and convenient. Ensuring easy access for our guests is always a priority for us. We're also pleased that you enjoyed our varied and delicious breakfast offerings. Providing a satisfying start to the day is important to us, and we're glad we could meet your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!