La Joya Hotellit

”The room was pleasant and always clean for us after a long day. Breakfast was always on the table before we showed up to the table. Staff was very friendly and helpful. A 10 min walk away from the Plaza de Armas, quite place if you like to stay away from the noise. ”

”Excellent place to stay”

”Excelente ubicacion”

”The rooms are extremely quiet and luxurious. The spa was not run well — no one was there. The breakfast was amazing, but the restaurant's service was on the slow side. The neighborhood is in the business district and boring.”

”O hotel novo e limpo. Fica dentro de um condomínio.”

”Great staff. Held our luggage when we went trekking for several days.”

”Fabulous hotel and very friendly staff. There was a minor issue with our payment on arrival. The staff quickly noticed the issue, where honest and apologetic. Paolo in particular was very helpful and friendly. The hotel also gave a free ticket to a city to apologise which very kind. Generally, the hotel is clean, well maintained. Very comfortable and has good amenities and in a good location. Will definitely stay here again and advocate that others do so too.”

”Excellent Customer service ”

”Everything excellent ”

”llegué al hotel y no me dieron mi cuarto sino hasta las 6:00 pm porque no habia agua en todo el hotel, no se podia ni usar el baño del lobby. ni siquiera me compenaron por las horas perdidas. la zona del bar / mirador estaba en reparaciones y no es nada de lo que ofrecen en las fotos.”

”The Hotel is centrally located and very nice. What makes it excellent are the staff . They are amazing and friendly . They even made us a take away breakfast bag because our flight was early on leaving. We have not had this kind of dedicated service in the USA for years . We forgot what it was like to have worker that appreciate their jobs and their customers ”

”Lovely hotel! Very good breakfast, comfortable room and good service! ”