We liked 24h front desk and generally friendly staff except one receptionist who was extremely rude (man around 35-40 years old with partially grey hair). We booked this hotel for 2 nights primarily to have easy access to the National park. It was an amazing experience to see Teide and all the beautiful roques laying at the Teide foot (Queens shoe, Roques Garcia, Roque Chicando). We made it all the way up (3718 m)!
- The pool was closed (it was open at all other hotels at Tenerife). There was a booking system for breakfast because of "corona" (again, only at this hotel), and it was not possible to book a taxi, although hotel is very isolated from the "civilization". "There is only one car in Villaflor" - sounded like a joke to us. Because if it is the case, the hotel should have couple of bikes to rent :)
One receptionist was extremely rude, who completely destroyed the first image of the hotel. He knew nothing and was of zero help. The first night water was running on the floor at the bathroom, probably from a rotten tube. There are better hotels at Villaflor
