La Vacama Hotellit

”The room was amazing and the staff made sure everything we wanted was taken care of”

”We had problem after problem with customer service. We were three parties of two and asked to be put close together several times this did not happen. We ended up in three separate buildings. It is hard sometimes to communicate with the staff because of language barriers. One of our dinner reservations was for 7 PM and we were not served until after 9 PM. In order to get a chair on the beach, we had to get up at 7 AM to put a towel on our chair. It would be the same case had we wanted to sit...

”Very good value”

”Up on arrival we entered to this large impressive lobby for check in, staff was very polite and friendly. We checked in to super large room on the grand floor. Our advisor Miguel Garrido was great and super helpful, he was checking on us everyday and make sure that we enjoyed everything. Special Thank you for the Jelly club ladies as they are always happy to interact with your kids. Fun entertainment every night we did enjoy the most the fire show on the beach. Things to improve, my...

”Excelente servicio y todo en un solo lugar. ”

”Horrible experience! The rooms are in pretty bad condition. Food is disappointing. The service is a joke! ”

”Un buen hotel , la atención muy buena ”

”Clean room. Great staff. Great butler. Great food”

”We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

”La chambre était propre, la salle de bain aussi. Mais ce qui nous a plu c’est l’accueil et le service du personnel: nous nous sommes sentis comme si on séjournait chez des amis, chez la famille. Une expérience à recommander!”

”Puede mejorar en el area donde ubican los mangles para que el plor no afecto los cuarto ”

”Good place”

”Very good food, great beach ”

”Everyone is so helpful and friendly. They are staff that enjoys your experience with you. Food was great, many options throughout the day including after hour options. Super cool that you can cross over the Dreams Onyx and enjoy their amenities too! Will be back ”

”Great trip. Staff is wonderful ”