6/10 OK
Audrey
Matkusti kumppanin kanssa
28.7.2025
My husband and I shared the Inferno Suite. Initially the grounds and room had a good impression, great view, spacious and modern. The room could have been cleaner and there was a lot of broken tile, and things that could be fixed in the room for the price you pay. Some days we didn’t even get room service when we had placed the placard on the door. When my husband asked the front desk they stated, “well are your towels even dirty?” Room service includes coffee refills which we had to ask for multiple times as well. Customer service at the front desk was terrible, a few times there was nobody there. We love the location of this hotel but the price and service you get do not match. We will probably look into booking elsewhere next time.
Audrey
Yöpyi 5 yötä heinäkuussa 2025