Lake Haven Hotellit

”Check-in was extremely difficult at this property. I had called in advance to inform them that I would be a late check-in and got told that it was ok and hung up on. When I arrived, the reception had closed and noone was answering the phone number left so I had no information about my room until they called me back. The floor in the room was sticky and there were cockroaches. The bathroom was so tiny that it was hard to be inside and close the door. There was mould around the sink and the...

”NOt bad , average”

”Ocean was directly outside our balcony. Really lovely.”

”A bit of walking to Belmont. Nothing very nearby and the motels own restaurant was closed due to a fire. Beautifully situated next to the lake.”

”Room was a little stale smelling ”

”The room and the common areas were cleaned everyday which made it a fresh space to walk into.”

”Excellent location, front desk stuff are amazing, esp Jessica and Ad. Rooms a little outdated ”

”Great pool, amazing staff, early check‑in, and excellent facilities. Couldn’t ask for more.”

”Very helpful - and spacious accommodation ”

”No . No Ocean View, however, I enjoyed the proximity of the property to the festival and the pool was very good.”

”Yes the air conditioning was perfect, we cooked on the outside bbq, had everything we needed ”

”There are very basic amenities, no wifi, no hand towels, or lift. Towels were not fresh and had an odour. The whole place is run down, eerie and neglected. Staff are very nice though. ”

”Thank you Encore for 2 beautiful days. This is the second time coming. My parents throughly enjoyed their stay. I can’t fault this wonderful hotel. The staff are amazing and everything is a breeze. The rooms are neat and clean. ”

”Absolutely disgusting walked in walked out.”