1. Hard to find this hotel. Google Maps takes you to wrong side of I4 and hotel has no name on the building.
2. Check-in took 2 hours, due to a slow clerk, front desk not having light bulbs, and she could not see in the computer what kind of beds were in the rooms. From 9-11 pm, my 11-year old granddaughter and I went 5x up and down with our luggage trying rooms. Two had one King bed even though I had booked 2 Queens, one had no light, and our final room was missing a chair, a lamp, the light bulb which we had to get ourselves from the next room, the desk with chair, and a rod to hang up our dresses. The bathroom door did not close, and the toilet flush needed repair. The whole 4th floor was not finished yet, but half furnished rooms were rented out. The mattresses were super comfortable though.
3. I would have left but I had prepaid for 2 nights.
4. The advertised breakfast was reduced to a brown paper bag with 2 mini muffins, a tiny water, a kids apple juice and a banana, which was missing on the first morning.
5. No one seemed to care about all the mishaps and wrongs with the rooms.
6. Our last morning we found out that the advertised noon checkout was actually at 11 am. When asking for fresh towels we got a NO, then wait for housekeeping, then get the ones from your room first. When I got frustrated, I was first accused of video taping which I proofed that I didn't, and then I was threatened with police.
7. I would never stay at this hotel again. Please don't prepay.
