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Arvostelut: Sun Street ApartHotel

4 out of 5
Sun Street ApartHotel
31-35 Sun Street, Lancaster, England

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 22 kautta 30 arvostelua" "
Arvosana 8 - Hyvä. 5 kautta 30 arvostelua" "
Arvosana 6 - OK. 2 kautta 30 arvostelua" "
Arvosana 4 - Huono. 1 kautta 30 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 30 arvostelua" "

9,8/10

Siisteys

9,4/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Michael

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location in centre of town. Property was in great condition. Spacious and clean
Yöpyi 1 yön huhtikuussa 2024
-Sleep Inn Group vastasi 18.5.2024
Hi Michael, thank you for your review. Your comments are greatly appreciated and thank you once again for staying in our accommodation, we hope you had an enjoyable stay.Kind regards,

10/10 Loistava

Deborah

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great pad for exploring the town centre and in walking distance from the train station. Nice decor and clean, perfect little base to explore the surrounding area
Yöpyi 2 yötä maaliskuussa 2024
-Sleep Inn Group vastasi 11.3.2024
Hi Deborah, thank you for your review. We are pleased to hear you liked our accommodation and had a good time exploring the town. We wish you all the best on your travels and hope to welcome you again soon!Kind regards,

10/10 Loistava

Dave

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
-Sleep Inn Group vastasi 8.3.2024
Hi Dave, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

8/10 Hyvä

Dave

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
-Sleep Inn Group vastasi 6.3.2024
Hi Dave, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

10/10 Loistava

Julie

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice and clean throught. Large room and great facilities. On a quiet street.
Yöpyi 1 yön helmikuussa 2024
-Sleep Inn Group vastasi 26.2.2024
Hi Julie, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved our stay at Sun street Apart hotel. Clean lovely room. Location is brilliant , , walkable!! Nearest pub is 50 yards with Live music. .
Yöpyi 2 yötä helmikuussa 2024
-Sleep Inn Group vastasi 13.2.2024
Hi Karen, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

8/10 Hyvä

Colin

Hyvää: Siisteys ja huoneen mukavuus
Could do better
The paperwoyled us to believe we should have had a kitchen and microwave both on line and in the room, then the upgraded room we were promptly moved to had a shower that didn't drain . All-in all could do better
Yöpyi 1 yön tammikuussa 2024
-Sleep Inn Group vastasi 23.1.2024
Hello Colin, thank you for you review. We sincerely apologise our accommodation was not to your expectations. Customer satisfaction is to our utmost importance and we wanted to provide a positive experience through an upgrade. We were not aware of the poor shower drainage and have tried to fix this as soon as we could at the time. We apologise once again for the inconvenience caused and hope we can reconcile in the future. Kind regards,

10/10 Loistava

Enid

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Beautiful central apartment in Lancaster
Really excellent apartment, very central but quiet between Christmas and New Year. We were in no 7 and it was perfect. View of the castle on one side and the spires of the city churches on the other. We were surprised that the flat was serviced during our stay. Everything we needed was there. Will stay again
Yöpyi 2 yötä joulukuussa 2023
-Sleep Inn Group vastasi 23.1.2024
Hi Enid, thank you for your review. We are pleased to hear you liked our accommodation. Our customer experience is to the utmost importance and we hope we have achieved that for you through regular housekeeping service. Thank you once again for choosing to stay at Sun Street Aparthotel and we hope to see you again soon!Kind regards,

10/10 Loistava

Rob

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
-Sleep Inn Group vastasi 23.1.2024
Hi Rob, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

8/10 Hyvä

David

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a good stay, lots of noise from inconsiderate idiots talking and laughing till 5am from the flat above. Other than that it has everything you need, very central, nice bathroom and great shower. Only thing to be aware of is if you get noisy idiots in a neighbouring flat you can hear them very easily, but that’s the luck of the draw, I may have just been unlucky. It’s very well priced and the hosts have done a great job overall.
Yöpyi 1 yön marraskuussa 2023
-Sleep Inn Group vastasi 28.11.2023
Hello David, thank you for your review. We are happy to hear you liked the studio, so sorry to hear about any noise that occurred. Of course we understand noise from other guests is out of our control, however we would have gladly intervened if we knew about the disruption. We hope this does not affect your view of our hotel and hope we will have the chance to welcome you again and provide a better experience. Best wishes.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Perfect for Lancaster City Break
Great place for a weekend in Lancaster: located in the city centre, comfortable and spotlessly clean. We were allocated a lovely apartment, much bigger than the one we paid for. It was very modern, cosy and had everything we needed. Also, we managed to book a parking space nearby, so our weekend couldn't be any easier. Hoping to come back soon!
Yöpyi 2 yötä marraskuussa 2023
-Sleep Inn Group vastasi 28.11.2023
Hello, thank you for your lovely review, we are pleased that you enjoyed your stay in our accommodation and liked the apartment. We look forward to welcoming you again in the future! Best wishes.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
-Sleep Inn Group vastasi 24.11.2023
Thank you for your review. That is greatly appreciated and we hope to welcome you again soon!

6/10 OK

Clare

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very noisy. This is a lovely clean, well equipped room in a great location, right in the middle of Lancaster near all the pubs and dinning. However it is very noisy. In the evening (Tuesday) it was fine, but at 6:30 am the other residents that live in the block start to go to work. Two of them separately tried my door handle on the way out, which is very disturbing. Someone above started moving furniture at 7 am and the pub next door got a delivery of barrels at 7:30.
Yöpyi 1 yön lokakuussa 2023
-Sleep Inn Group vastasi 31.10.2023
Hello, we deeply apologise for any inconvenience caused and thank you for your feedback. Unfortunately, the noise was out of our control, however we will look into how to make improvements to reduce noise. Should you ever have any concerns, please do not hesitate to contact us and our team would be happy to assist. We apologise once again for the inconvenience caused.

8/10 Hyvä

Archie

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
-Sleep Inn Group vastasi 31.10.2023
Hello, thank you for your review and we hope you had a lovely stay!

10/10 Loistava

Gemma

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just as good and as comfortable as The Crows Hotel. Next time I'll book to stay in the studio with kitchen 😄. The lad managing nights at the time of my stay 07/09/2023 until 13/09/2023 was fantastic, there was a problem with the fire alarm and a couple of guests but he sorted it like a professional and even apologiesd even though it wasn't his fault.
Yöpyi 5 yötä syyskuussa 2023
-Sleep Inn Group vastasi 4.10.2023
Hello Gemma, thank you so much for your review and the kind comments. It is a pleasure to have hosted your stay and although the situation with the fire alarm occurred unexpectedly, we still apologise that this has affected your experience and thankfully the duty manager was there to resolve the situation as best as he could. We hope we will have the pleasure of welcoming you again soon and provide a better experience for you!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
Super clean and comfy studio
Lovely little studio apartment in a great location for central Lancaster. Beautifully renovated, immaculately clean, and well equipped - it was perfect for our stay. The stairs are very steep so it would not suit travellers with mobility issues. Parking was very difficult to find, despite the hosts’ instructions (there is an NCP car park on the same street but it is only a handful of bays with not very visible signage). We would definitely stay again if visiting Lancaster.
Yöpyi 2 yötä syyskuussa 2023
-Sleep Inn Group vastasi 4.9.2023
Hello, thank you for your review, that is greatly appreciated and we are glad to hear that you had a comfortable stay in our studio. We apologise that parking was difficult to find despite instructions, we try our best to recommend closest parking, however of course is difficult to predict how busy it is. Nevertheless, we hope you had a wonderful time and we hope to welcome you again soon.

6/10 OK

ANGELA

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The only negative comment I have was that my evening was ruined as there was a church meeting in the street right outside my window. The noise from the singing was so loud not even ear plugs or the tv could block it out. I had to put the tv off. Double glazing might have helped. As it was I had 2 and a half hours of sheer torture and ended up with a migraine and unable to go out to my event.
Yöpyi 1 yön elokuussa 2023
-Sleep Inn Group vastasi 4.9.2023
Hello Angela, we deeply apologise that your experience did not go as expected, unfortunately the noise was out of our control, however we hope we will have the change to reconcile in the future, as we have a few other properties part of Sleep Inn Group. Should you have any concerns please do not hesitate to get in touch and hopefully we can provide a better experience for you in the future.

10/10 Loistava

Brian

Hyvää: Siisteys ja huoneen mukavuus
Sun shines on Sun Street!
Excellent apartment in great location. Modernly furnished and well equipped.Communications were very good also.
Yöpyi 1 yön elokuussa 2023
-Sleep Inn Group vastasi 28.8.2023
Hello, thank you for your review, that's greatly appreciated and we hope to welcome you again in the future!

10/10 Loistava

Charlotte

Yöpyi 2 yötä heinäkuussa 2023
-Sleep Inn Group vastasi 25.7.2023
Hello, thank you for the wonderful review, we greatly appreciate it and we hope to welcome you again soon!

10/10 Loistava

jennifer

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023
-Sleep Inn Group vastasi 25.7.2023
Hello, thank you for giving us a 10/10 review, that's greatly appreciated and we hope you had a lovely time!

10/10 Loistava

Toni

Yöpyi 2 yötä heinäkuussa 2023
-Sleep Inn Group vastasi 18.7.2023
Hello Toni, thank you for giving us a 10 out of 10 and we hope to see you again soon!

4/10 Huono

Simon

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Nice apartment, risk of noise from the bar opposit
Lovely apartment, but single glazed windows and pretty much dead opposite a bar which on a warm spring evening meant people sitting on benches outside the window til 3am smoking and making noise. Not the quiet little street it looked like from the map...
Yöpyi 2 yötä kesäkuussa 2023
-Sleep Inn Group vastasi 21.6.2023
Hello Simon, thank you for taking the time to leave a review. We are glad that you liked the apartment; we deeply apologise for the inconvenience caused with the noise on this occasion. Our apartments are based in a historic Grade 2 listed building, therefore we are currently limited on what we can do with the windows, however, hopefully in the future we will be able to improve our facilities.Thank you for your feedback and we wish you all the best on your travels.Kind regards,

10/10 Loistava

Katherine

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Excellent aparthotel - nothing to fault
Great central location in beautifully renovated building. Excellent studio with ample room and well- equipped kitchen area. Lovely bathroom. Immaculately clean. Nothing to fault. A great place as abase for business or tourism.
Yöpyi 5 yötä toukokuussa 2023
-Sleep Inn Group vastasi 21.6.2023
Hello Katherine, thank you for the lovely review. We are delighted that you liked our studio and we hope we will have the pleasure of welcoming you again in the future.Kind regards,

10/10 Loistava

Susan

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2023
-Sleep Inn Group vastasi 21.6.2023
Hello, thank you for your review. It has been a pleasure to be of service and we hope to welcome you again in the future.Kind regards,

10/10 Loistava

Nicky

Hyvää: Siisteys ja huoneen mukavuus
Highly recommend
Very clean, big comfy bed and all I could have needed for my stay. Quiet even though right in the centre of Lancaster. I will be staying here again.
Yöpyi 2 yötä huhtikuussa 2023
-Sleep Inn Group vastasi 21.6.2023
Hi Nicky, thank you for your review. We are happy that you had a comfortable stay with us and we hope to see again soon. Wishing all the best on your travels.Kind regards,

10/10 Loistava

Dona, Portland

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I needed a place to stay after being in a local hospital for a few days and this was a perfect option. Super clean, quiet and I could easily walk to places to eat or shop for a few necessities. Close to the Lancaster Castle and transportation. The unit I stayed in was perfectly appointed with everything I needed. The price was reasonable. I highly recommend this lovely place and would definitely stay again if I find myself in this area again. Thank you!
Yöpyi 2 yötä huhtikuussa 2023

8/10 Hyvä

Mai

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice, clean, spacious, accessible apt.
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

Georgia

Hyvää: Siisteys ja huoneen mukavuus
Highly recommended.
Great location. Clean and spacious apartment. Heating worked perfectly. Kitchen facilities were great (MW, coffee machine, boiler, utensils etc.) Comfy bed and pillows. Good Internet. The shower tray needs unblocking.
Yöpyi 2 yötä tammikuussa 2023
Joe vastasi 17.1.2023
Hi Georgia, thank you for taking the time to leave a review, your feedback is greatly appreciated and we are pleased to hear you had a comfortable stay. We hope we will have the pleasure of welcoming you again soon!