Länsi-Massachusetts Hotellit

”This “hotel” had so much potential, which honestly made the experience more disappointing. It’s described as a boutique hotel, but in reality it’s more of a refurbished motel with a separate building for the restaurant, lounge, and “front desk.” While the photos make it look charming and thoughtfully designed, in person it felt worn and had an overpowering scent that seemed intentionally pumped into the space. Check-in and check-out were also odd—I only saw someone once, and no one was around...

”Rooms where really clean, staff was great very helpful and generous. Breakfast was good, small selection but a good ones. Tub was nice n hit. Plenty clean towels ”

”Room was clean. Breakfast was fresh and the area was pristine. All staff was pleasant. ”

”Love the place”

”Absolutely phenomenal ”

”Great place and staff. Walking distance to town and Smith.”

”Breakfast was awesome, I recommend the Cinnamon French Toast.”

”the place is beautiful and serene. The room is clean and they have all the amenities that you need. Room temperature is perfect.”

”This property was very nice and cozy, very few amenities, coffee and tea at front desk area however it was appreciated. Only draw back I had was the sheets were a little bit stained and there was only one trash bin in the room and non in the bathroom. I would rebook at this inn in the future, the attendant at the front desk was also very nice. ”

”Had everything we needed. Very thoughtful touches. ”

”This is a great choice for folks traveling on a budget. Clean rooms, friendly owners, and nice retro vibe. Will be staying here again on my trips through the Berkshires.”

”Cute, old hotel. Very clean! Room smelled a little musty, otherwise everything was excellent. Staff was very nice.”

”Everything is great from the staff to the conditions of the hotel, that’s why every year when I’m going to Devine Mercy I’ll stay there,”

”It's not a 5-star luxury hotel, but this kind of small and cozy bed and breakfast is just what we sometimes are looking for. When you are so warmly welcomed and a host is a lovely person, you really can experience more than you think. We really felt we were like local people when sitting outside on the porch. Such a nice experience for us. We spent 1 night. The bed was soft and the room was clean. In the room was really small fridge, which could be a little bigger. The host made breakfast...

”We stay here when visiting our grandson and family. Always enjoy knowing HIE will be very good.”

”This hotel deserves all 5 stars. I was beyond impressed by the cleanliness of the hotel from the lobby to the rooms. The staff was so friendly and professional. I will gladly stay here again. ”

”Everything was good, room was very clean and smelled good.”