Chalet't – Länsialue

"I've stayed in hotel Riale Brisa Barra for several nights during my stay in Rio. The hotel was nice and tidy, but rooms would need a bit of renovation in the future. Some of the wooden parts were worn out and you could see that the time from last renovation has passed. The area it self was really nice and calm. You could go to beach easily, it was located really neatly in front of the hotel and there was also an bicycle route on the beach side. For one who would like to go for a jog or a swim, hotel is excellently well located. The neighboring area was also really calm during my stay, which was a huge bonus. Based on my experience, I could really recommend staying here if you like to surf, run and be a bit isolated from the fuzz of the big city. "

"The property was nice in itself, room small, no smart tv, staff wasn't that nice. Check in took a while and we didn't even get a lot of information about the hotel still. We also had to ask 3 times for a dental kit before actually geting it. Gabriel had a bit of a bad attitude in the reception. Also they didn't inform us that only some of the water that they bring to the room is free of charge and Pedro in the reception still demanded the charge for 4 water cans. I myself work at the reception and in a situation like this some kind of compromise (for example charging only 2 and not 4) would have been professional and a very important gesture for a customer to maintain them happy and more likely to return. A lot of small things that don't make it likely for us to choose this hotel again. The staff never showed authentic politiness but seemed like they don't even like to work there. Only the housekeeping and the maintanence guy were actually nice and left a good feeling after encountering them. Some of the breakfast staff was also nice. But I would really work on on the reception proffesionalism."