Matkat – Las Piedras

Our stay fell short of expectations. The property looks worn down, and construction was going on constantly during our visit, which made it hard to relax and took away from the atmosphere. Service was a real letdown. Check-in took four hours, a frustrating start after a long trip. The bartenders were slow and often ignored guests until they felt like serving, so even getting a drink took patience. There was also essentially no nightlife. Evenings were quiet, with little to do after dinner. The crowd skewed noticeably older, which suits some travelers but not those looking for energy or a social scene. Best for: Guests who want a quiet, low-key getaway and don't mind dated surroundings. Not a good fit for: Anyone under 35, travelers who want nightlife, or anyone who values efficient service.

Tilava huone ja hyvä sänky. Upea hotellialue, kuin pieni kylä. Kiitettävästi ravintoloita ja baareja, ihana kahvila, keilahalli yms. Henkilökunta paikoin ystävällistä, mutta tippirahaa kannattaa varata mukaan paremman palvelun takaamiseksi... Oma concierge aivan huippu, meillä loistava Derlin joka auttoi aivan kaikessa!

Los empleados son bien serviciales en todos los lugares…. Tienen mucha variedad de comida a todas horas! Las atracciones para niños estaban super !

An outstanding stay! 🔝 From my first interaction with Diana at the front desk, whom I contacted before arrival to confirm a few details, all the way through check-out, everything was excellent. If you are looking for a pleasant stay, personalized attention, exceptional service, a convenient location, and a peaceful atmosphere, this is an excellent choice. A very special mention goes to Diana, our concierge, who was consistently attentive to every detail and always willing to assist with anything we needed. Proactive, diligent, respectful, helpful, and always wearing a smile. A true example of outstanding hospitality! We would also like to recognize Yuneiry, from the pool bar, for her kindness and friendly service. The hotel is relatively small but very functional. The rooms are incredibly spacious (we stayed in a Junior Suite), modern, well-equipped, and feature an exceptionally comfortable bed. The balcony also offered a lovely view. Overall, the property is beautiful and very well maintained. It features two swimming pools, several à la carte dinner restaurants (during our stay, only the Italian restaurant was open, and the food was very good), as well as transportation to Juanillo Beach. Its location at the Marina provides a peaceful and pleasant atmosphere. Overall, a wonderful experience. We would definitely return! We also had the opportunity to visit Time Out Wellness Spa (not included in the stay), where we enjoyed a hydrotherapy circuit. It was an incredibly relax

Everything was very beautiful thanks again