Ulkopuoli

Arvostelut: Sunset Station Hotel & Casino

3.5 out of 5
Sunset Station Hotel & Casino
1301 W Sunset Rd, Henderson, NV

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 1241 kautta 2249 arvostelua" "
Arvosana 8 - Hyvä. 616 kautta 2249 arvostelua" "
Arvosana 6 - OK. 238 kautta 2249 arvostelua" "
Arvosana 4 - Huono. 98 kautta 2249 arvostelua" "
Arvosana 2 - Hirveä. 56 kautta 2249 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Claraloris

Hyvää: Palvelut/mukavuudet
Staff was very accommodating and kind! My room was very clean as well, no complaints. Would recommend!
Yöpyi 2 yötä toukokuussa 2024
Sunset Station Front Desk vastasi 23.5.2024
Thank you so much for this great 5- star rating. Sunset Station really appreciates you! We look forward to your next visit.

2/10 Hirveä

Nathan

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They doubled charged me and refuse to give me a refund
Yöpyi 4 yötä toukokuussa 2024
Sunset Station Front Desk vastasi 23.5.2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Loistava

Tamara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very comfortable and quiet off strip hotel and casino. Alot of restaurants and shopping right across the road. Casino has some nice amenities like a cinema and bowling alley, and an arcade! I will come back.
Yöpyi 1 yön toukokuussa 2024
Sunset Station Front Desk vastasi 23.5.2024
Thank you so much for your words. Getting reviews like yours ranks among our favorite things! We could not ask for a better compliment. We will see you next time!

10/10 Loistava

Martin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I will come back. Nice place to chill and have fun.
Yöpyi 1 yön toukokuussa 2024
Sunset Station Front Desk vastasi 23.5.2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Loistava

Melissa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love all the friendly staffs!
Yöpyi 4 yötä toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. Come back to visit us soon!

6/10 OK

Jacqueline, Corona

Matkusti perheen kanssa
Property was older
Yöpyi 4 yötä toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you for choosing Sunset Station Hotel and Casino and for taking the time to provide feedback about your experience.

10/10 Loistava

Richard

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was super friendly and very helpful. Service for breakfast was great and the food was delicious. I felt very chill here and enjoyed it. My kids were comfortable in the room. Hotel was quiet at night and bed was comfortable. I will be back.
Yöpyi 2 yötä toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. Happy to hear you will visit us soon.

8/10 Hyvä

Ruth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel/casino area was huge. Had amazing sports bar, arcade for kids, movie theater, bowling alley, several restaurants, Starbucks, I believe the coffee shop was open 24 hours Food very good there. Disappointed they didn’t have free Wi-Fi! We got a room for 3 adults (all family), 2 queen size beds, but room was so small we could barely turn around in it! Wouldn’t have been so bad except for the price we were paying! That was why I gave 4 stars. Otherwise a decent place to stay.
Yöpyi 2 yötä toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service and value.

10/10 Loistava

Dannette

Liikematkailija
Cleanliness/friendliness of staff
Yöpyi 1 yön toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
You're the best! Thank you so much for your rating!

10/10 Loistava

M.

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staying here was very convenient for me to get around to nearby locations. I would have like a mini fridge in my room for cold drinks.
Yöpyi 2 yötä toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you so much for your feedback! You're the best!

10/10 Loistava

Dwight

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a beautiful view from 20th floor. The room was very nice!
Yöpyi 1 yön toukokuussa 2024
Sunset Station vastasi 21.5.2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

10/10 Loistava

Gerardo

Hyvää: Palvelut/mukavuudet
The only thing that could have been better is my shower head had very little pressure and flow. Other than that it was an excellent all around experience.
Yöpyi 2 yötä toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. We are working on a shower head project. I hope this resolves the issue you had. hope you can visit us soon.

10/10 Loistava

Edward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice property.
Yöpyi 1 yön toukokuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you for staying with us. We appreciate your rating!

10/10 Loistava

Lynne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bath towels and water pressure were disappointing. The staff was delightful!
Yöpyi 6 yötä toukokuussa 2024
Sunset Station vastasi 16.5.2024
Thank you for sharing your feedback through this portal. We will look into your comments with the highest regard.

6/10 OK

Donna

Liikematkailija
Hyvää: Henkilökunta ja palvelu
I chose the hotel because it was close to the Lexus dealer and I was having the car serviced. The property is older and needs some updating. The hotel staff were very nice and accommodating.
Yöpyi 1 yön toukokuussa 2024
Sunset Station vastasi 14.5.2024
Thank you for staying with us and sharing your feedback!

10/10 Loistava

gabriela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 1 yön toukokuussa 2024
Sunset Station Front Desk vastasi 12.5.2024
Thank you so much for this great 5-star review. We truly appreciate you!

10/10 Loistava

Kristine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall great!
Yöpyi 1 yön toukokuussa 2024
Sunset Station vastasi 11.5.2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

10/10 Loistava

Patricia

Hyvää: Siisteys
Always enjoy staying here. Convenient, comfortable beds, good sized rooms, quiet, restaurants right there, efficient and friendly staff.
Yöpyi 1 yön toukokuussa 2024
Sunset Station vastasi 11.5.2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

2/10 Hirveä

James

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Sunset Station Front Desk vastasi 12.5.2024
From your rating, we can see your experience was not reflective of our brand, and this is of course concerning to hear as we strive to make your visit as pleasant and comfortable as possible, so we are disappointed that we did not meet that goal. We hope to have the opportunity to welcome you back.

8/10 Hyvä

Bobbie Jo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 2 yötä maaliskuussa 2024
Sunset Station Front Desk vastasi 9.5.2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station.

10/10 Loistava

Makinley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Sunset Station Front Desk vastasi 9.5.2024
We truly appreciate this wonderful rating! We hope to welcome you back soon!

10/10 Loistava

JULIO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
they tried to brake in my car. and thankfully they didn't take it becuase i have a kill switch on my car. and for that same reason the staff couldnt accomodate me in the Valet.
Yöpyi 3 yötä huhtikuussa 2024
Anell Mancebo Abreu vastasi 8.5.2024
We apologize for the inconvenience you experienced during your stay. Thank you for sharing your feedback, we will work to improve our services.

8/10 Hyvä

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
What amenities? No in room coffee? I realize you want people to spend money at Starbucks and your restaurants, but coming down 7 floors for morning coffee is downright cruel!
Yöpyi 2 yötä toukokuussa 2024
Anell Mancebo Abreu vastasi 7.5.2024
Thanks so much for giving us your take on how we are doing. We will share this with our team and let them know how we're doing.

10/10 Loistava

Christina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Anell Mancebo Abreu vastasi 8.5.2024
We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement.

8/10 Hyvä

Lori

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All employees very cordial
Yöpyi 1 yön toukokuussa 2024
Sunset Station vastasi 6.5.2024
thank you for choosing Sunset Station as your preferred destination and highlighting where we hit the mark.

10/10 Loistava

DAVID

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The best place to stay in west Las Vegas 👍
Yöpyi 5 yötä maaliskuussa 2024
Anell Mancebo Abreu vastasi 4.5.2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

10/10 Loistava

jim

Yöpyi 2 yötä huhtikuussa 2024

2/10 Hirveä

cynthia Reiko

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Terrible service
Yöpyi 3 yötä huhtikuussa 2024
Anell Mancebo Abreu vastasi 4.5.2024
We apologize for the negative experience you had at our establishment. We appreciate your feedback and will look into it to improve our services. Thank you for taking the time to leave a review.

10/10 Loistava

Matthew, Needles

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ate at the Italian Restaurant. Food was great, service was great
Yöpyi 1 yön toukokuussa 2024
Anell Mancebo Abreu vastasi 4.5.2024
Thank you for giving us a pat on the back. Sunset Station values your patronage and friendship. Please visit us again. It will be our honor and delight to serve you.

8/10 Hyvä

Karl

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Anell Mancebo Abreu vastasi 4.5.2024
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.

8/10 Hyvä

Russell

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service staff was quite helpful. My mother is handicapped, so the ease at getting wheelchair assistance or other needs was a plus. The site was also secure, the hotel keycards were used to operate the elevators, so people couldn't just enter the hotel room floors easily. Dining options were good and the casino itself was clean and inviting. I would certainly visit again.
Yöpyi 1 yön toukokuussa 2024
Sunset Station vastasi 2.5.2024
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

10/10 Loistava

Kathy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Anell Mancebo Abreu vastasi 4.5.2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. We'll see you next time! Cheers!

10/10 Loistava

James

Yöpyi 1 yön huhtikuussa 2024
Sunset Station Team vastasi 21.5.2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station.

10/10 Loistava

Jonathan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
always a great time at sunset station
Yöpyi 4 yötä huhtikuussa 2024
Sunset Station vastasi 2.5.2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.

2/10 Hirveä

Pedro

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This Hotel has Terrible Customer Service. No one should stay here . If you ever need to cancel you need to do it a week in advance or they will charge you the Full Amount of your Stay. They have No regard for last minute occurrence in life or late flights . This is A Terrible Place to stay unless you like giving money away for no services. They Should Not Be Listed on The Expedia Website either!!!
Yöpyi 3 yötä huhtikuussa 2024
Rosa Sanchez Finalet vastasi 2.5.2024
We appreciate your feedback, please contact Expedia for any questions regarding your account.

10/10 Loistava

Cynthia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Rosa Sanchez Finalet vastasi 2.5.2024
Thank you for staying with us, we appreciate your feedback!

10/10 Loistava

Maria

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
sunset vastasi 21.5.2024
You’re the best! Thank you for your rating. We hope to see you back soon.

10/10 Loistava

Benjamin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the atmosphere. It would have been nice if the restaurants were open 24hrs
Yöpyi 1 yön huhtikuussa 2024
Anell Mancebo Abreu vastasi 1.5.2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

10/10 Loistava

Roberto

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was better then I expected . It wasn’t your typical Las Vegas strip hardcore party all out vibes but it still gave us the party we enjoyed. Plus the drinks were very affordable and not as expensive compared to the Las Vegas strip. The dining options were outstanding and affordable yet again, especially the place called “the brass fork” that’s open 24/7. Amazing food. I would definitely come back and spend the night again.
Yöpyi 2 yötä huhtikuussa 2024
Sunset Station vastasi 29.4.2024
Wow! Thank you so much for this great 5-star review. We hope to see you again soon.

8/10 Hyvä

jamie

Yöpyi 1 yön huhtikuussa 2024
Sunset Station vastasi 21.5.2024
From your rating, we can see your experience was not reflective of our brand. We are really sorry for that. We would like the opportunity to earn your business again and to show you the level of service we are known for.

6/10 OK

amber

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Old and needs to be updated
Yöpyi 2 yötä huhtikuussa 2024
Sunset Station vastasi 29.4.2024
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino. Our property starting the renovations project starting with the Sports Book. Come visit us again soon.

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff are not flexible
Yöpyi 1 yön huhtikuussa 2024
Anell Mancebo Abreu vastasi 29.4.2024
Thank you for bringing this to our attention. We greatly appreciate you pointing this out for us, and we will use your comments to provide a better experience for everyone. We hope to have the opportunity to welcome you back soon.

4/10 Huono

Daniel

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Anthony who work at the staekbhouse was the best he was awesome. The over all though was not so good. Smoking, rooms were ok . For pur first time gaming felt luke nonone to help us. Would not recommend or come back. And we live hawaii so this was important us.
Yöpyi 1 yön huhtikuussa 2024
Anell Mancebo Abreu vastasi 28.4.2024
From your review, we can see your experience was not reflective of our brand. It is especially concerning as we strive to give our guests the best platform to make special moments, and create great memories with us. Our guests are our passion and we want to work towards providing them with an exceptional experience, therefore it is disheartening to miss out on a dear guest. Please be assured that your comments have been shared with our management team and will be reviewed with the highest regard. We hope you allow us the opportunity to prove this was just a one-time exception, by visiting us again. Thank you for staying with us.

8/10 Hyvä

Kathleen

Hyvää: Siisteys
Not a thing. It was great.
Yöpyi 4 yötä huhtikuussa 2024
Anell Mancebo Abreu vastasi 27.4.2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I am not a casino guy, but this place really changed since covid. Used to have many more restaurants and stores.
Yöpyi 1 yön maaliskuussa 2024
Sunset Station vastasi 26.4.2024
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino.

10/10 Loistava

David M

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our time at Sunset Station due to the great staff working in all areas. Our room was comfortable but could use a little updating- however it was still a good value for the price. Please consider adding a refrigerator to the rooms and double sinks to the expansive bathroom counters.
Yöpyi 4 yötä huhtikuussa 2024
Anell Mancebo Abreu vastasi 28.4.2024
Thank you for taking the time to leave a review! We are thrilled to hear that you enjoyed your experience at our casino, and appreciate your feedback about our clean rooms and friendly staff. We hope to have the opportunity to welcome you back soon!

2/10 Hirveä

Peter

Yöpyi 1 yön huhtikuussa 2024
Sunset Station vastasi 16.5.2024
Thank you for your review. We will share this with our team to let them know how we are doing.

10/10 Loistava

Chantel

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Sunset Station vastasi 26.4.2024
Thanks for taking the time to write about your recent experience here at Sunset Station Hotel and Casino.

8/10 Hyvä

Justin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great except they allow dogs and we almost walked in dog poop right in the middle of the casino on the floor. Then we saw the same dog that morning in the restaurant and you can see the dog hair flying around. NO DOGS was not a service dog either.
Yöpyi 2 yötä huhtikuussa 2024
Sunset Station vastasi 26.4.2024
Thank you for choosing Sunset Station Hotel and Casino and for taking the time to provide feedback about your experience. We will review your comments with the highest regard.

6/10 OK

Lisa

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Needs a remodel
Yöpyi 1 yön huhtikuussa 2024
Sunset Station vastasi 24.4.2024
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service.