Ulkouima-allas, aurinkovarjoja, aurinkotuoleja
Tarkista saatavuus

Arvostelut: Splendido Hotel

3.5 out of 5
Splendido Hotel
Alfonso, Tagaytay, Laurel, Cavite

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 27 kautta 104 arvostelua" "
Arvosana 8 - Hyvä. 43 kautta 104 arvostelua" "
Arvosana 6 - OK. 15 kautta 104 arvostelua" "
Arvosana 4 - Huono. 12 kautta 104 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 104 arvostelua" "

8,0/10

Siisteys

7,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Angel

Yöpyi 5 yötä huhtikuussa 2024

8/10 Hyvä

Rene

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Decent hotel. A little deceiving to where the pool is located in the property. It was a walk away in another building which was quite inconvenient. Didn’t have a restaurant in the property or anywhere around, had to drive to the nearest restaurant. The views were amazing though from our room.
Yöpyi 1 yön helmikuussa 2024
Splendido Team vastasi 23.2.2024
Greetings from Splendido Hotel!Thank you so much for your kind words. It's our pleasure to give you the best experience that you deserve. Looking forward to welcoming you home soon again. :)Thank you and God bless,Splendido Team

8/10 Hyvä

Josephine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel but it’s far from the city proper. Every time we need to eat and shop we have to take a taxi which additional to our budget. The restaurant in the hotel closes early and at breakfast there’s not much choice. Otherwise, have a nice view of the horizon including the Taal volcano.
Yöpyi 4 yötä tammikuussa 2024
Splendido Team vastasi 23.2.2024
Greetings from Splendido Hotel!Thank you so much for your kind words. It's our pleasure to give you the best experience that you deserve. Looking forward to welcoming you home soon again. :)Thank you and God bless,Splendido Team

10/10 Loistava

Marjune

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The pillow needs to be change. It’s hard to sleep.
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Relaxing Stay at This Hotel
My stay was relaxing. The surroundings were quiet. I had a great night’s sleep.
Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Herlino

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Washroom is not in good condition, bathtub is clug, room temp is so hot because of AC is not working to its potential. Room is not properly clean at all.
Yöpyi 1 yön elokuussa 2023

4/10 Huono

Dionysius

Yöpyi 2 yötä toukokuussa 2023

8/10 Hyvä

Selaphares

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2023

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly and helpful staff
Hotel was very clean and tidy. Staff were very friendly and helpful. Only downside was that the swimming pool needs sun parasols to make it more comfortable for guests to stay around the pool.
Yöpyi 6 yötä toukokuussa 2023

8/10 Hyvä

Lim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2023

10/10 Loistava

Mari luisa

Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Teresa, Elk Grove

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Siperb
Yöpyi 2 yötä huhtikuussa 2023

2/10 Hirveä

Elaine

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The resort itself is beautiful specially the breath taking lake view, you can see the sunrise from your window. Here comes the negative experience, I booked my family 5 Deluxe room for a quick get together and made sure they took care of the staffs but what I did not like is when they charged them for a towel stain?! Seriously?! (A simple stain towel issue and the way the staff handled the situation). I am very disappointed! My family have been generous to kind employees there but wrong FrontDesk and Management will ruin the good experience for your guests.
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Priscilla

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
location
Yöpyi 2 yötä maaliskuussa 2023

10/10 Loistava

Lyle

Yöpyi 6 yötä helmikuussa 2023

6/10 OK

Jonas

Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Bring own food and service
The door men were very nice and helpful, the reception were always staffed, but mostly unhelpful. The information provided prior to arrival about opening hours for the different activities were incorrect, we only found out of this because other people used them and therefore asked the staff. The pool area was nice, not to many chairs but it wasn’t a problem. The pool was about 1.2m deep all the way, which was fine to play and swim in. The restaurant did not have any vegetarian options for breakfast and the coffee tasted poor quality coffee and chlorine.
Yöpyi 2 yötä maaliskuussa 2023

2/10 Hirveä

Roberto J

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
DIRTY AND STAFF IN FRONT DESK NOT UPDATED

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2022

8/10 Hyvä

Reynaldo

Yöpyi 1 yön maaliskuussa 2022

8/10 Hyvä

JEFF

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel has a great view of taal lake.
Yöpyi 7 yötä maaliskuussa 2022

8/10 Hyvä

Ana, Arizona

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location is perfect. It’s close to the wedding that we attended.
Yöpyi 1 yön joulukuussa 2019
Jhen vastasi 6.3.2020
Dear Ms. Ana, Greetings from Splendido Hotel! Thank you so much for taking the time to share your comments. That’ll put a smile on our face for the rest of the day! It was a pleasure to have you. We are looking forward to welcoming you again home soon. Thank you and Godbless, -Jhen Reservations

10/10 Loistava

Menchu, Washimgton

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is really nice, with the view of golf club. The breakfast that they serve is really good and delicious. The staff were so nice specially the server in the dining area. The front desk was also pleasant. The only thing in this hotel they do not have face towel becausevwhen I called the front desk and asked for face towel the housekeeping brought us the complete set of towels without wash cloth or face towel. I hope someday they will provide it but otherwise I will still recommend and will go back to this place when we will be in Tagaytay.
Yöpyi 2 yötä joulukuussa 2019
Jhen vastasi 5.2.2020
Good day! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Thank you and Godbless,

8/10 Hyvä

Leilanie

Yöpyi 1 yön tammikuussa 2020

6/10 OK

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu
Subpar
Service was not good, the night manager at check in wasn't clear about which tower the hotel room was in. Room service and minibar advertised as features in Hotels.com did not exist. No complimentary water in the room upon arrival and had to be requested, though delivery time is slow. No coffee available except in the lobby and when asked if this was available, said only after 2pm. Bathtub immediately clogged when used and the toilet had a smell. Needs a car to access other facilities. Restaurant had many things not available.
Yöpyi 2 yötä joulukuussa 2019
Jhen vastasi 29.2.2020
Good day! We would like to extend our sincerest apologies concerning all the issues that you have faced.We pride ourselves in maintaining the highest quality standards for our customers. Rest assured that it won't happen again. We are looking forward to serve you again soon. Thank you and Godbless, -Reservations Team

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
They need to update their systems - still has a lot of paper. Our bathroom had a leak so the floors around the toilet was always wet. Reported it to them and they said they will check. Other than that - beautiful hotel with a beautiful view.
Yöpyi 1 yön joulukuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything was pleasing except for the breakfast food. It would have been better to pay for the cheaper room as the food was below par.
Yöpyi 1 yön marraskuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Parking, lobby, and room quite good, and looks as good as pics. Far from city centre, and car is a must. Just a safety measure, they should install a grab bar for the tub. Water temperature for tub is disappointing, as it only reaches warm shower levels. Location of aircon is also inappropriate, resulting in cold to be opposite the bed area. It's also true that hallway noise is loud while inside the room, likely due to tiles instead of carpet. Not so many were booked during our stay, so quite peaceful.
Yöpyi 1 yön syyskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2019
Kier vastasi 8.9.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön elokuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

4/10 Huono

Tarkistettu asiakas

Yöpyi 1 yön elokuussa 2019
Kier vastasi 31.8.2019
Good Day Thank you for leaving review like this, on our part we will make sure that the next time you visit us, it will be for highest rate to satisfy your stay here at Splendido Hotel -Kier Reservations

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 2 yötä heinäkuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

8/10 Hyvä

Mike, Manila

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room, breakfast inclusion, location and amenities are satisfactory for the price.
Yöpyi 1 yön heinäkuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Not too crowded.
Yöpyi 1 yön heinäkuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

10/10 Loistava

Czarina Bianca

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Everything is great except for some chipped laminated wood in the side table and uneven paint on the wall. Also, the location is good especially if you’ll be attending a wedding in the chapel on the hill area. :)
Yöpyi 1 yön heinäkuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
charge on towel use
Pool was far from the hotel itself, walking distance but you would be walking against gravity (slope) yes there is a shuttle going there but im disappointed it wasnt automatically offered to me considering that I have a 7 yr old child with me, we experienced walking there anyway. Guests will be charged of towel use at the pool area (its my first time to encounter this, as hotels have towel cards for borrowing towels or you just log in your name and room number for towel issuance, and mind you, even 5 star hotels dont charge their guests for such use of towels, its part of hotel services offered to guests)
Yöpyi 1 yön heinäkuussa 2019
kier vastasi 31.8.2019
Dear Guest, we would like to extend our sincerest apologies concerning all the issues that you have faced.We pride ourselves in maintaining the highest quality standards for our customers.So, we hope you will give us and opportunity to make it up to you on your future bookings here at Splendido. -Kier Reservations

8/10 Hyvä

Majay, Taguig

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wifi connection is poor. Very few food choices at the beach club restaurant (bring your baon) No other restaurant near the hotel. Besides, the hotel is far from the road. Better to bring car than to commute. Amenities and facilities are good. If you are looking for a relaxing place to rest and to have a peace of mind, away from the city crowd, try this hotel. Nice view of taal volcano.
Yöpyi 1 yön kesäkuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 2 yötä kesäkuussa 2019
kier vastasi 18.8.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

6/10 OK

Raul Antonio

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good
At the desk I saw a cucaracha go over the girl who was doing our checking in And the room where we must stay was no done yet The housekeeper forgot to cleaning and always we have to call to them to bring our shower gel and the water But the hotel was good and the room also clean but staff a little crazy
Yöpyi 2 yötä toukokuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Satisfied
Yöpyi 1 yön kesäkuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2019

10/10 Loistava

Camilo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent getaway
Excellent getaway! Two nights are not enough! Facilities are great
Yöpyi 2 yötä toukokuussa 2019
Kier vastasi 13.5.2019
Hi Camilo, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2019
kier vastasi 13.5.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

4/10 Huono

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2019
kier vastasi 13.5.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2019
kier vastasi 13.5.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön maaliskuussa 2019
kier vastasi 13.5.2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again

10/10 Loistava

Ed, Paranaque

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The place is very relaxing..
Yöpyi 1 yön helmikuussa 2019
kier vastasi 13.5.2019
Hi Ed, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This is our second time staying there. My kids enjoyed both times. We love how there are lots to do in the clubhouse. We had fun playing bowling. The room was spacious enough for the 4 of us. It is also cheaper than other places. The only cons for me are: free breakfast wasn't that good, and they charge you for extra towels (only 2 are provided) and extra pillows
Yöpyi 1 yön helmikuussa 2019
kier vastasi 13.5.2019
Hi Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words

2/10 Hirveä

Catherine Rose

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very very disappointing
This hotel should work on the sound proofing of rooms. I can hear the guests talking and coughing in the room next to us. And on our first night, someone from the front desk called and told us that the guests in the room next to us were complaining about the "noise" we were making. My friends and I were having a normal conversation. We were not yelling or partying. The staff should be aware that their rooms are not sound proof and it is offensive to call us and tell us to keep the noise down when we were not even noisy. After the first night I requested that the sheets be replaced because the AC unit had a lot of condensation that dripped onto the bed and made the sheets wet. When we came back to the room on our 2nd night, we noticed that they did not replace anything. We could tell because the spot on the duvet was still there which means it was never replaced. Also, the bathroom was really cramped and tiny. I would never stay here again and I would not recommend this hotel to anyone.
Yöpyi 1 yön helmikuussa 2019
kier vastasi 13.5.2019
We are extremely sorry to hear about this, and even more sorry to disappoint a customer.Next time, please walk right up a manager and voice your concerns.We'd like to make sure that such mistakes don't happen again.We look forward to hearing from you. Your feedback makes us better. Yours sincerely, Kier Reservation Splendido Hotel Tower 2

4/10 Huono

Catherine Rose

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2019