”The hotel is very pretty and has nice decoration and location but the rest was awful. Wifi didn´t work and the mattress and pillows were hard.
The worst part was the customer service: as we checked in, the young Italian woman working in the reception had problems with and made comments about our nationality (?!) and the way we had booked the room (through hotels.com) as the hotel gets the money from booking sites months late. Why are they advertising their hotel on several booking sites then...
”The hotel is very pretty and has nice decoration and location but the rest was awful. Wifi didn´t work and the mattress and pillows were hard.
The worst part was the customer service: as we checked in, the young Italian woman working in the reception had problems with and made comments about our nationality (?!) and the way we had booked the room (through hotels.com) as the hotel gets the money from booking sites months late. Why are they advertising their hotel on several booking sites then...
Nimetön matkailija