Arvoisa vieraamme Lämmin kiitos mukavasta arviostanne.Oli ilo saada teidät asiakkaaksemme hotelliimme, ja toivottavasti nautit muutenkin matkastanne täysin rinnoin!Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,Ricardo Sá, General Manager

Arvoisa vieraamme SariLämmin kiitos arviostanne.Todella hienoa kuulla, että vierailunne hotellissamme on ollut onnistunut. Mukavaa, että hotellimme sijainti miellytti teitä. Aivan hotellimme lähistöltä löytyy tosiaan paljon nähtävää, kuten esimerkiksi Lissabonin kuuluisa Saint George -linna ja Carmo Convent -arkeologinen museo.Hienoa, että saitte hyvin nukuttua hyvän äänieristyksen ansiota ja kaikki toimi muutenkin erinomaisesti. Loistavaa, että laadukas aamiaisemme maistui teille hyvin. Haluamme taata vieraillemme mukavan aloituksen päivään hyvän aamupalan myötä.Toivottavasti näemme teidät pian uudestaan vieraanamme. Parhain terveisin,Rita Mendes, General Manager

Cher Christophe,Merci pour ce commentaire.Nous nous réjouissons que l'emplacement stratégique de My Story Hotel Tejo ait facilité vos visites et vos déplacements dans notre belle ville de Lisbonne.Votre satisfaction fait notre plus grand bonheur.Au plaisir de vous accueillir à nouveau,Ricardo Sá, Directeur général

Dear Chris,Thank you very much for this kind review.We are thrilled to learn that you had such a nice stay with us and the tranquility of your room contributed to a restful experience at My Story Hotel Tejo. It is also gratifying to know that our team's dedication to service excellence met your expectations.Your mention of our convenient location close to shopping and restaurants, as well as our breakfast offerings, is much appreciated. These are indeed some of the highlights that we take pride in.Furthermore, your sense of safety during your stay is paramount to us, and we are pleased that we could provide you with peace of mind while you were our guest.We hope to have the pleasure of welcoming you back to My Story Hotel Tejo in the near future.Warm regards,Ricardo Sá, General Manager

Dear Jonathan,Thank you for taking the time to review your stay with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Ricardo Sá, General Manager

Dear Terri,Thank you for taking the time to share your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you again in the future.All the best,Ricardo Sá, General Manager

Dear Illya,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was exceptional.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Sherry,Thank you for taking the time to share your positive feedback.We are delighted to hear that our convenient location greatly contributed to the enjoyment of your visit, allowing easy access to nearby shops and excellent dining options.We look forward to welcoming you back. Best regards,Ricardo Sá, General Manager

Sehr geehrter Johannes,wir danken Ihnen herzlich für Ihr positives Feedback zu Ihrem Aufenthalt bei uns im My Story Hotel Tejo.Es freut uns sehr, dass Sie die zentrale Lage unseres Hotels am Rossio-Platz und die gute Erreichbarkeit des Zentrums hervorheben. Unsere Zimmer und Duschen sind in der Tat mit großer Sorgfalt gestaltet und gepflegt, um unseren Gästen ein angenehmes Erlebnis zu bieten.Zudem ist es wunderbar zu lesen, dass unser Frühstück Ihren Wünschen entsprochen hat und Sie die Vielfalt genießen konnten. Wir sind stolz darauf, eine breite Auswahl an Speisen anzubieten, um den Tag gut zu beginnen.Wir danken Ihnen auch für Ihren Verbesserungsvorschlag bezüglich des deutschen Fernsehsenders. Wir sind stets bestrebt, das Erlebnis unserer Gäste zu verbessern, und werden Ihre Anregung in Betracht ziehen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ricardo Sá, Hoteldirektor

Dear Illya,Thank you for sharing your feedback following your recent stay.It pleases us greatly to learn that the cleanliness of our hotel met your expectations and contributed to a pleasant stay.Furthermore, our central location is indeed one of the many aspects our guests appreciate, allowing for easy exploration of Lisbon's charming streets and historic sites.We're also glad to know that the check-in process was smooth for you. The unique ceiling shape in some of our top floor rooms reflects the character of our 300-year-old building, and we hope it added to the charm of your visit, despite any initial complications it may have presented.We hope to have the opportunity to welcome you back again on a future occasion.Best wishes,Ricardo Sá, General Manager

Dear Michael,Thank you for taking the time to share your feedback.We are delighted to hear that our central location was perfect for your explorations of Lisbon and that you found the rooms to be exceptionally clean. Our team takes great pride in ensuring a comfortable and welcoming environment, so it's rewarding to know that the beds were very comfortable and that the staff made a positive impression.However, we regret to hear that the view from your room did not meet your expectations. We understand that the unique structure of our 300-year-old building, while rich in history and character, does present certain limitations. Despite this, we strive to provide a tranquil atmosphere and are sorry if any construction work caused discomfort. We appreciate that you considered our offer for another room, and while we understand it was not convenient at the time, we hope it demonstrated our commitment to your comfort.We do note your comments regarding the lack of an outside patio or seating area. As we are situated in the historical center of the city, space does come at a premium. Nonetheless, our guests often enjoy the charm of our ground-floor Restaurant & Bar “O Poço”.Ensuring the satisfaction of our guests is paramount to us, and your feedback is instrumental in our continuous efforts to create a pleasant experience for all who stay with us.It would be a pleasure to have you return on another occasion. Best regards,Ricardo Sá, General Manager

Dear Susi,Thank you for your feedback concerning our hotel.We are thrilled to hear of your satisfaction with the cleanliness of the room, the overall condition of our hotel, the level of service provided, and our room amenities. At My Story Hotel Tejo, we pride ourselves on offering a comfortable and welcoming environment for our guests.We regret to hear that the room temperature did not meet your expectations. Please rest assured that our maintenance team is dedicated to ensuring all our facilities function properly for the comfort of our guests. We apologize for any inconvenience this may have caused during your stay.It is delightful to learn that our efforts to provide top-notch amenities and service have resonated with you. We take great pride in the positive atmosphere our hotel staff strives to create for our valued guests like yourself.It would be a pleasure to have you return on a future occasion. Best regards,Ricardo Sá, General Manager

Dear Rozina,Thanks very much for your feedback.We are thrilled to hear that you loved our convenient location and found your room to be clean, reflecting our commitment to providing a comfortable and spotless environment for our guests.We regret to hear that the lack of wash cloths, clocks, and tea in your room did not meet your expectations. We appreciate your suggestions and will take them into consideration as we continuously strive to improve our guest experience. Additionally, we apologize for any inconvenience caused by construction noise, and we understand how important a peaceful stay is.It pleases us to know that the overall condition of the hotel and the quality of service met your satisfaction. We take pride in maintaining high standards and ensuring that our guests feel well taken care of during their stay.All of the team really do hope we may welcome you back in the future. Kindest regards,Ricardo Sá, General Manager

Dear Abhishek,Thank you very much for this kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Ted,Thank you for this positive review of your stay.We are thrilled to hear that our staff's friendliness and our hotel's prime location contributed to a memorable stay. It's wonderful to know that the proximity to metro and tram lines made your exploration of Lisbon's attractions, shopping, and dining options convenient.Your appreciation of the breakfast buffet and the overall condition of our hotel is truly valued. We take pride in ensuring our guests start their day with a wide variety of delicious options. Moreover, your commendation of the room amenities reflects our dedication to providing comfort and convenience to our guests.The entire team at My Story Hotel Tejo is heartened by your positive feedback and we are glad that these aspects have made a significant impression on you.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Estimada Marisa,ficamos gratos com a sua avaliação.Prezamos muito ter merecido a sua preferência e apraz-nos saber que fomos ao encontro de todas as suas expetativas.Esperamos revê-la em breve no My Story Hotel Tejo. Com os melhores cumprimentos,Ricardo Sá, Gerente Geral

Dear Richard,Thank you for this positive review.It is heartening to hear that our central location contributed positively to your visit, especially considering your recovery. We are particularly proud of our boutique ambiance and appreciate your recognition of the excellent water pressure in our facilities.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Helen,Thank you for taking the time to share your positive feedback.We are delighted that your stay with us was satisfying and that you enjoyed our location.We look forward to welcoming you back on future visits. Kindest regards,Ricardo Sá, General Manager

Caro Allan,agradecemos a sua preferência e simpático comentário.Ficamos muito satisfeitos por ter apreciado a sua estadia connosco e por destacar a qualidade do pequeno-almoço servido. Apraz-nos saber que contribuímos para um excelente início de dia com a nossa proposta, com produtos de padaria e confeitaria, acompanhamentos diversos como queijo, fiambre, mel ou compotas, fruta, cereais, iogurtes e bebidas quentes e frias.Esperamos que tenha a oportunidade de regressar em breve. Cumprimentos,Ricardo Sá, Gerente Geral

Dear Guest,Thank you for taking the time to share your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another excellent experience with us. Kind regards,Ricardo Sá, General Manager

Dear Francisco,Thank you for sharing this review of your time at our hotel.We're thrilled to hear that our team made such a positive impression and that their dedication to service excellence contributed to your willingness to return for another stay.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Darya,Thank you for taking the time to share your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Best wishes,Ricardo Sá, General Manager

Sehr geehrter Stephan,vielen Dank für Ihren positiven Kommentar!Es freut uns sehr zu hören, dass Sie unser Frühstücksbuffet und die Bettenqualität als positiv empfunden haben. Ebenso schätzen wir Ihre Anerkennung gegenüber der Freundlichkeit und Hilfsbereitschaft unseres Teams.Wir bedauern, dass die Sauberkeit Ihres Zimmers nicht Ihren Erwartungen entsprochen hat. Unsere Gäste verdienen den höchsten Standard an Sauberkeit und wir nehmen Ihre Rückmeldung ernst, um unseren Service kontinuierlich zu verbessern.Wir freuen uns schon auf Ihren nächsten Besuch.Freundliche Grüße und ein frohes neues Jahr!Ricardo Sá, Hoteldirektorin

Dear Guest,Thank you for such a positive review.We're thrilled to hear you enjoyed the prime location of our establishment. Your kind words regarding our staff are greatly appreciated, and we're pleased to know our commitment to cleanliness met your expectations, providing you with a comfortable experience throughout your stay.We look forward to welcoming you back in future.With very best wishes for the New Year!Ricardo Sá, General Manager

Dear Jae,Thank you for this positive review of your stay with us.We are delighted to know that you had a pleasant stay with us.We hope to see you again on your next visit to Lisbon.Best wishes for the festive season!Ricardo Sá, General Manager

Dear Peter,Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear William,Thank you so much for taking the time to share your experience with us.We're thrilled to hear that you appreciated the unique security measures we implement to ensure our guests' safety. Additionally, our team takes great pride in the hotel's condition, and we're delighted that it met your expectations. It's also wonderful to know that you enjoyed the room amenities, which have been carefully selected to enhance our guests' comfort, including a high-quality mattress and a selection of complimentary toiletries.We look forward to welcoming you again for another memorable stay.Kind regards,Ricardo Sá, General Manager

Dear Bruce,Thank you for this kind review.We're delighted to hear that you found our rooms impeccably clean, and it's wonderful that our service met your expectations. Our team strives to provide a comfortable and welcoming atmosphere around the clock.We hope to see you soon.Kind regards,Ricardo Sá, General Manager

Dear Stefan,Thank you for this great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Estimada Maria Pilar,Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia con nosotros.Nos complace saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación fueron de su agrado, alcanzando un 80% de satisfacción. Estos aspectos son fundamentales para nosotros y nos alegra que hayan cumplido con sus expectativas.Lamentamos leer que experimentó inconvenientes debido al ruido de las obras en un edificio cercano. Entendemos que este tipo de situaciones pueden afectar la tranquilidad de su estancia. Aunque todas nuestras habitaciones cuentan con ventanas completamente insonorizadas para proporcionar un ambiente de descanso y relajación, en ocasiones factores externos pueden surgir y escapar de nuestro control. Apreciamos su comprensión y nos disculpamos por cualquier molestia que esto haya podido causarle.Esperamos tener la oportunidad de darle la bienvenida nuevamente para ofrecerle una experiencia aún más satisfactoria.Atentamente,Ricardo Sá, Director general

Cara Ilkay,muito agradecemos a sua preferência e simpático feedback.É para nós um prazer que tenha optado pelo My Story Hotel Tejo para a sua estadia em Lisboa — e ficamos muito satisfeitos por ter desfrutado de uma excelente experiência connosco.Esperamos revê-la quando regressar à capital portuguesa. Atenciosamente,Ricardo Sá, Gerente Geral