Dear Mr. Petteri, Thank you for choosing Pestana Cascais Hotel in your recent trip to Cascais and for sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet your expectations but exceed them. Your comments will be passed to the whole team and we hope to see you back soon at our Hotel or other Pestana Hotel Best Regards Miguel Metello, Area Director

Dear Mr. Jopo, We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do even better because we see that our hard work and dedication are recognized. Hope to see you again soon on this or other Pestana Hotel. Best Regards, Miguel Metello Area Manager

Dear Anonymous, Dear Guest, Thank you very much for your comment. I’m very glad seeing that you enjoyed your experience in our Hotel and I hope to have the pleasure of welcoming you again in a near future. Very grateful for the preference. Best Regards, Miguel Metello Area Manager

Dear Mrs. Sara Nunes,Thank you very much for your coment. We are glad to know that you had a good time in Pestana Cascais.I am going to share your coments with the team.With my best RegardsAntónio Nazaré

Chère Madame Chantal, Merci pour votre retour concernant votre séjour à Pestana Cascais. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.Ce fut un grand plaisir pour nous de vous avoir comme hôte. Nous souhaitons vous remercier d’avoir séjourné à Pestana Cascais, et nous sommes impatients de vous accueillir de nouveau.Cordialement, António Nazaré -Hotel Manager

Thank you very much for your coment. We are glad to know that you had a good time in Pestana Cascais.We have a big group of football players at the moment, so is difficult to keep it quiet.With my best RegardsAntónio Nazaré

Cara Sra. Maria Fernanda,Em nome de toda a nossa equipa do Pestana Cascais, gostaríamos de agradecer o tempo que dispensou para nos dar o seu feedback. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Foi um verdadeiro prazer para nós tê-la como nossa Hóspede.Com os melhores cumprimentos,

Caro Sr. Laercio,Em nome de toda a nossa equipa do Pestana Cascais, gostaríamos de agradecer o tempo que dispensou para nos dar o seu feedback. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Foi um verdadeiro prazer para nós tê-lo como nosso Hóspede.Com os melhores cumprimentos,

Caro Sr. Matheus,Em nome de toda a nossa equipa do Pestana Cascais, gostaríamos de agradecer o tempo que dispensou para nos dar o seu feedback. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Foi um verdadeiro prazer para nós tê-lo como nosso Hóspede.Com os melhores cumprimentos,

Caro Sr. Laercio,Em nome de toda a nossa equipa do Pestana Cascais, gostaríamos de agradecer o tempo que dispensou para nos dar o seu feedback. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Foi um verdadeiro prazer para nós tê-lo como nosso Hóspede.Com os melhores cumprimentos,

Cara Sra. Andreia , Em nome de toda a equipa do Pestana Cascais, gostaríamos de lhe agradecer pelo seu feedback. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades e preferências dos nossos Hóspedes.Folgamos em saber que, no geral, o Pestana Cascais lhe proporcionou uma estadia agradável. Ao mesmo tempo, lamentamos profundamente não termos correspondido inteiramente às suas expetativas e pedimos desculpa por qualquer incómodo causado. Partilhamos os seus comentários com as nossas equipas a fim de garantir a implementação imediata de melhorias. Foi um verdadeiro prazer tê-la como Hóspede. Esperamos que nos dê uma nova oportunidade para o receber no Pestana Cascais e assim recuperar a sua confiança na próxima visita. Cordialmente,

Caro Sr. Marcelo, Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia e, em particular, os comentários sobre o seu alojamento. Lamentamos profundamente qualquer incómodo causado durante a sua estadia. Registámos todas as questões mencionadas, e estamos a colaborar com as equipas relevantes a fim de resolver o assunto e melhorar as condições oferecidas.Uma vez mais, agradecemos a sua estadia e esperamos que, no futuro, nos dê uma nova oportunidade para o recebermos e mudarmos a sua opinião sobre o Pestana Cascais.Cordialmente,

Dear Mr. Brian,On behalf of the entire team at Pestana Cascais, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards,

Dear Mrs. Susanna,On behalf of the entire team at Pestana Cascais, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards,

Dear Mrs. Susan, Thank you for taking the time to provide us with your feedback on your experience at Pestana Cascais. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Cascais. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,

Dear Mr. Josh,On behalf of our entire team at Pestana Cascais, we would like to thank you for taking the time to provide us with your feedback. It was a real pleasure for us to have you as our Guest.Best regards,

Dear Mr. Sigridur,On behalf of our entire team at Pestana Cascais, we would like to thank you for taking the time to provide us with your feedback. It was a real pleasure for us to have you as our Guest.Best regards,

Cher Monsieur Nuno Miguel, Au nom de toute l'équipe de Pestana Cascais, nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos avis. Votre opinion est importante pour nous, et qui nous aide à améliorer et à anticiper continuellement les besoins, les préférences et les attentes de nos clients.Nous sommes ravis d'apprendre que, dans l'ensemble, vous avez apprécié votre séjour à Pestana Cascais. Au même temps, nous tenons à nous excuser pour ne pas avoir pleinement répondu à vos attentes. Nous sommes sincèrement désolés pour tout inconvénient causé. Nous avons partagé vos remarques avec nos équipes pour s'assurer que des améliorations soient apportées.Ce fut un réel plaisir pour nous de vous accueillir, et nous espérons que vous nous donnerez une autre chance de vous recevoir à nouveau à Pestana Cascais et de regagner votre confiance lors de votre prochain séjour.Meilleurs voeux,

Dear Mrs. Fabienne,On behalf of our entire team at Pestana Cascais, we would like to thank you for taking the time to provide us with your feedback. It was a real pleasure for us to have you as our Guest.Best regards,

Caro Sr. Jose,Em nome de toda a nossa equipa do Pestana Cascais, gostaríamos de agradecer o tempo que dispensou para nos dar o seu feedback. É um verdadeiro prazer para nós tê-lo como nosso Hóspede.Com os melhores cumprimentos,

Cher Monsieur Yves, Nous sommes très heureux d’apprendre que votre récent séjour à Pestana Cascais a été très plaisant et que vous l’avez beaucoup apprécié. Notre équipe souhaiterait vous remercier pour votre très aimable avis.Merci beaucoup d’avoir choisi Pestana Cascais pour vos vacances. Nous sommes impatients de vous accueillir de nouveau dans notre hôtel.Cordialement, L’équipe de Pestana Cascais

Dear Mr. Nelson, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologise for any inconvenience caused during your stay. We have already spoken to the team. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards, António NazaréUnit Manager

Sehr geehrter Herr David, vielen Dank, dass Sie uns Ihre Meinung zu Ihrem jüngsten Aufenthalt mitgeteilt haben. Ihre Meinung ist für uns wesentlich, um unsere Arbeit zu verbessern.Es tut uns aufrichtig leid zu hören, dass unsere Dienstleistungen Ihre Erwartungen nicht vollständig erfüllt haben. Wir bedauern, dass dies geschehen ist. Ihre Kommentare haben wir unseren Teams mitgeteilt, und wir ergreifen die notwendigen Maßnahmen, um das Erlebnis unserer Gäste zu verbessern.Wir hoffen, dass Sie insgesamt eine positive Erfahrung gemacht haben. Wir danken Ihnen für Ihren Aufenthalt im Pestana Cascais und wünschen uns, dass Sie uns in Zukunft eine weitere Gelegenheit geben, Sie willkommen zu heißen und Ihr Vertrauen zurückzugewinnen. Es war uns eine große Freude, Sie als Gast bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

Dear Mr. Paul,On behalf of the entire team at Pestana Cascais, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards,

Cher Monsieur Jean-Michel, Au nom de toute notre équipe du Pestana Cascais, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Cascais.Cordialement,

Dear Mrs. Tetyana, Thank you for your feedback on your stay at Pestana Cascais. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Cascais, and we look forward to welcoming you again soon.Best regards,

Cara Sra. Sofia,Em nome de toda a equipa do Pestana Cascais, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-la em breve no nosso hotel!Atenciosamente,

Dear Mr. Carlos, On behalf of our entire team at Pestana Cascais, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Cascais.Best regards, António Nazaré

Cara Sra. PatriciaEm nome de toda a equipa do Pestana Cascais, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-la em breve no nosso hotel!Atenciosamente,

Cara Sra. Maria, Em nome de toda a equipa do Pestana Cascais, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-la como Hóspede e esperamos voltar a recebê-la em breve no Pestana Cascais.Cordialmente,

Dear Mandy,Thank you very much for your review.We hope to see you soon.With my Best RegardsAntónio Nazaré

Dear Mrs. Sarah, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We appreciate that you chose Pestana Cascais for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,António Nazaré(Hotel Manager)

Dear Mr. Michael,On behalf of the entire team at Pestana Cascais, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, António Nazaré(Hotel Manager)

Dear Mrs. Candace,On behalf of the entire team at Pestana Cascais, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, António Nazaré(Pestana Cascais)

Dear Mr. Jorge,On behalf of the entire team at Pestana Cascais, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, António Nazaré(Hotel Manager)