Lovely greeting at reception, but uncomfortable bed, room over the bar so noisy and found out that a knackered air con unit outside my bedroom window kicks in about every 5 minutes and makes a horrible droning noise Easily loud enough to wake you. Terrible nights sleep.
Also got spammed by the hotel before my stay.... "would you like to upgrade your room", "Would you like to add breakfast or a meal", "Would you like to add spa access"