Lockport Hotellit

”Great hotel”

”My room had stains on the sheets, pubic hair in the shower, microwave didn't work, pool was shut down, and breakfast had a lot to be desired.”

”Parking, Food and room was great.”

”Clean room”

”Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up.”

”Very clean, good breakfast, and nice parking”

”The room were nice and clean”

”Upon entering front desk very inviting, breakfast was good and rooms were fresh and very clean.”

”Usually free breakfast is pretty bad, but this one was quite good. Mini omelets, hot cinnamon rolls, oatmeal, yogurt, fruit - plenty of choices and good quality. The beds were comfortable and we didn’t hear a lot of noise in the hotel itself or from the busy traffic outside.”

”It closed to my family”

”I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

”Great customer service and the room was super cleaned. Thank you”

”We found bed bugs in our bed! They moved us to another room but we still felt uncomfortable staying there and left early. We were told they have a bug exterminator come once a month, but I have my doubts. When it comes to maintenance, I think they are just cheap. The door in the bathroom was replaced, and it was easy to tell it was not done be a professional. They seem understaffed and trying to get by on the cheap. But the bed bugs were the real reason we would never stay there...

”Not good place”

”Staff was very kind and helpful to get me checked in early”

”It was very clean and customers service was excellent”

”The power was out because of storms. The staff was so kind and accommodating. We did choose to move on and not check in as they had been without power for hours and no resolution time was known. None of this was the fault of hotel. They were doing their very best for their guests in a terrible situation.”

”Staff was nice but the room was definitely below average. The bathroom light was flickering when we got there.”