Majoituspaikan julkisivu
Tarkista saatavuus

Arvostelut: Aerotel London Heathrow T2 & T3

3 out of 5
Aerotel London Heathrow T2 & T3
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 910 kautta 1846 arvostelua" "
Arvosana 8 - Hyvä. 531 kautta 1846 arvostelua" "
Arvosana 6 - OK. 225 kautta 1846 arvostelua" "
Arvosana 4 - Huono. 114 kautta 1846 arvostelua" "
Arvosana 2 - Hirveä. 66 kautta 1846 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Kukka

Yöpyi 1 yön lokakuussa 2023
Clitax Pereira, Front Office Manager. vastasi 21.10.2023
Dear Kukka, Thank you for the high rating. We at Aerotel always strive to be better and always improve our self. Our accommodations are created with travellers or transit passengers in mind. We wish to be at your service very soon.

8/10 Hyvä

Jukka

Yöpyi 1 yön lokakuussa 2023
Aerotel Team. vastasi 7.10.2023
Dear Jukka, Thank you for taking time and giving us a great rating. This means a lot to our team. We look forward for your future stay hopefully soon.

8/10 Hyvä

Yutong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
No microwave nor fridge are provided.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Heidi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We did not expect luxury, and we didn't get it. But the beds were comfortable, shower was good everything was clean, and it was quiet and secure.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Nancy, Dallas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

CLAIRE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just a few steps to my flight and a good nights sleep before an early start.
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 21.5.2024
Dear Claire,Thank you for your rating. We are pleased you enjoyed your stay and we look forward to welcoming you back in the future.Kind Regards

10/10 Loistava

Matthew

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great airport hotel
Yöpyi 1 yön toukokuussa 2024
Night Manager vastasi 20.5.2024
Dear Matthew,Thank you for your high rating. We are pleased that you liked the Hotel. Being inside the Terminal has its advantages. You are well rested ready the your journey. We hope to welcome you again when travel permits. Kind RegardsJackie Underwood

8/10 Hyvä

Sharon

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 18.5.2024
Dear Sharon,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

8/10 Hyvä

Philip

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear Philip,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

4/10 Huono

Victoria

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 18.5.2024
Dear Victoria,Thank you for taking time for your review and rating. I am sorry to learn that the stay was not satisfactory through your rating and do apologize for any inconvenience caused. Please can you elaborate what was the actual issue? for us to try and improve our-self. Rest assured, It was and will always be our pleasure to welcome you back to Aerotel London.Kind Regards,

6/10 OK

Adam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear Adam,Thank you for taking time for your review and rating. I am sorry to learn that the stay was not satisfactory through your rating and do apologize for any inconvenience caused. Our accommodations are specially created for short duration's 'hourly /over nightly with traveller or transit passengers in mind. Rest assured, It was and will always be our pleasure to welcome you back to Aerotel London.

10/10 Loistava

Deborah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
There were no windows in the room and that was very off putting at first, but there is a large common room with a TV and tables and chairs as an escape from the windowless room. It was fine for a one night stay at the airport.
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 17.5.2024
Dear Deborah,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Finna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was so far from Terminal 5 to terminal 2 where the hotel located . I am handicapped I didn’t know it would that far walking. I recommend if you are handicapped take a taxi from terminal 5 to terminal 2. Overall the hotel is excellent.
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear Finna,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

6/10 OK

Kacie

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I paid almost £165 to stay at Aerotel Heathrow ahead of my flight this morning. Upon first impressions, I was pleased with the cleanliness of the hotel and the facilities available to guests. However, the location of the hotel doesn't leave you with much choice in terms of things to do or places to eat and drink if you'll be staying at the hotel overnight. In addition, I was absolutely sickened to pull back the duvet to find hairs, stains and what looked like either blood or tomato-based food stains on the bedding. I ended up having to have my bedding changed at 1.15am - 1.30pm. The manager was very helpful and apologetic. She offered me a change of room but as I'd already unpacked and had a morning flight, this option didn't appeal to me. To top it off, the TV didn't work at all - the stream was lost - and not even the manager could get it working. Take my advice and stay at the Hilton Garden hotel instead. I will definitely be submitting a complaint about my experience at this hotel.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Laura

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay before a early flight of if you need to be in Heathrow. Stuff was very kind and helpful. I’ll be back.
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear Laura,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Donna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Much needed rest was found at this hotel. Please note rates were significantly lower last minute, which was kind of a bummer, but the hotel was quiet and we appreciated the clean facilities!
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear Donna,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The best part is it’s convenient location in Heathrow Terminal 3 and it’s flexible “by the hour” policy
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear David,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

6/10 OK

Giuseppe

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Clitax Pereira, Front Office Manager. vastasi 12.5.2024
Dear Giuseppe,Thank you for taking time for your review and rating. I am sorry to learn that the stay was not satisfactory through your rating and do apologize for any inconvenience caused. Our accommodations are specially created for short duration's 'hourly /over nightly with traveler or transit passengers in mind. Rest assured, It was and will always be our pleasure to welcome you back to Aerotel London.

6/10 OK

Rick

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Worst issue: Shower didn't drain. If I hadn't cut my shower short it would have flooded the whole room. Rooms small. Breakfast is just a bag of pre-packaged items.
Yöpyi 1 yön huhtikuussa 2024
Clitax Pereira, Front Office Manager. vastasi 12.5.2024
Dear Rick,Thank you for taking time for your review and rating. I am sorry to learn that the stay was not satisfactory through your rating and do apologize for any inconvenience caused. We will certainly address the shower issue to our housekeeping team, and we do only take away prepacked breakfast for which information is provided on all booking platform. Rest assured, It was and will always be our pleasure to welcome you back to Aerotel London.

8/10 Hyvä

Rick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Only issue is smallness of rooms.
Yöpyi 1 yön huhtikuussa 2024
Clitax Pereira, Front Office Manager. vastasi 12.5.2024
Dear Rick,Thank you for taking time for your review and rating. I am sorry to learn that the stay was not satisfactory through your rating and do apologize for any inconvenience caused. Our accommodations are specially created for short duration's 'hourly /over nightly with traveler or transit passengers in mind. Rest assured, It was and will always be our pleasure to welcome you back to Aerotel London.

10/10 Loistava

Martin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location before or after a flight.
Yöpyi 1 yön toukokuussa 2024
Clitax Pereira, Front Office Manager. vastasi 9.5.2024
Dear Martin,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 ArrivalsIt is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.

8/10 Hyvä

Dana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great staff
Yöpyi 1 yön toukokuussa 2024
Clitax Pereira, Front Office Manager. vastasi 9.5.2024
Dear Dana,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 ArrivalsIt is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.

10/10 Loistava

Joe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mini hotel right in the Heathrow Terminal 3 arrivals area. Extremely quiet. Very convenient to flights leaving from T3 in the morning.
Yöpyi 1 yön toukokuussa 2024
Clitax Pereira, Front Office Manager. vastasi 9.5.2024
Dear Joe,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 ArrivalsIt is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.

10/10 Loistava

Carlos

I always try and opt for this hotel when flying from Heathrow. The rooms are a little on the small side but always clean and functional. Always a bottle of water placed in the room as well as tea and coffee. Bed is comfortable. The only slight issue is that the cost of the rooms have gone up quite a bit but to be fair so have a lot of other Airport hotels. I would always opt for this hotel!
Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 7.5.2024
Dear Carlos,Thank you for your high rating and review. We are pleased that you enjoyed your stay at Aerotel and that everything met your expectations. We pride ourselves to make sure you get the best experience of staying in an airport. Kind Regards,

10/10 Loistava

Charles, New Baltimore

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Located right in terminal 3 of Heathrow Airport it was the most convenient way to get to our early morning flight
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 7.5.2024
Dear Charles,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Kanchana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The manager and staff very nice and helpful, very quiet hotel even though is in the airport, will be definitely stay again.
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 7.5.2024
Dear Kanchana,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

8/10 Hyvä

James

Hyvää: Siisteys
It’s conveniently located, clean has great staff but could use more help(luggage) help if you have a lot
Yöpyi 1 yön huhtikuussa 2024
Clitax Pereira, Front Office Manager. vastasi 6.5.2024
Dear James,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 Arrivals.Thank you for taking the time to leave a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.

10/10 Loistava

mark

Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 25.5.2024
Dear Mark,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have used this hotels several times before. I like the fact that it is in Terminal 3 and is conveniently located just as you exit Arrivals. It’s useful for me to spend the night there after a long flight before I continue my journey to South Wales the next morning.
Yöpyi 1 yön toukokuussa 2024
Asad U. - Duty Manager vastasi 4.5.2024
Dear Michelle,Thank you for your high rating and review. We are pleased that you enjoyed your stay at Aerotel and that everything met your expectations. We pride ourselves to make sure you get the best experience of staying in a in Terminal Hotel and that it is only a few minutes away from departures. We look forward to your next visit.Kind Regards

10/10 Loistava

Courtney

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was extremely convenient for an early flight. I wish we had known that the inside walkway was closed, but it wasn't a big problem to go outside to access the terminal.
Yöpyi 1 yön maaliskuussa 2024
Asad U. - Duty Manager vastasi 4.5.2024
Dear Courtney,Thank you for taking the time to leave a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Toni

Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 23.5.2024
Dear Toni,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

8/10 Hyvä

Natalie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very clean, though quite small. But it was very well laid out and had everything we needed. A good option if you don’t want to deal with shuttles.
Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 2.5.2024
Dear Natalie,Thank you for taking the time to leave a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Kathleen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked everything from its convenient location within the airport, wonderful shower, small yet efficient room and furnishings, friendy, courteous staff, wonderful selection of organic, gluten free, and other incredibly healthy meals located next door to hotel at M & S Store plus a wonderful Italian Café across from M& S Store.
Yöpyi 2 yötä huhtikuussa 2024
Night Manager vastasi 2.5.2024
Dear Kathleen,Thank you for your rating and it is pleasure to read your wonderful review. We are pleased that you had an enjoyable stay and that you liked the Hotel. We look forward to welcoming you in the near future.Kind RegardsJackie Underwood

6/10 OK

Philip

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It was clean and everything worked, lovely shower too. Expensive,no windows, very small room. But hey ,only had to sleep for a few hours in it!
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 2.5.2024
Dear Philip,Thank you for your rating and feedback. . All hotel rooms are without windows due to the hotel's position and the Heathrow airport authorities’ safety protocol; thus, all of our rooms are adequately lit and properly air conditioned. We are sorry that you found your room small.. We do apologise if you found the hotel too expensive. We hope to see you in the future.Kind regardsJackie Underwood

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spotless, quiet, short walk to departures. Really comfortable bed
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 1.5.2024
Dear Linda,Thank you for your high rating and review. We are pleased that you enjoyed your stay at Aerotel and that everything met your expectations. We pride ourselves to make sure you get the best experience of staying in a in Terminal Hotel and that it is only a few minutes away from departures. We look forward to your next visit. Kind RegardsJackie Underwood

8/10 Hyvä

Rafael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente para escalas largas
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 1.5.2024
Dear Rafael,It was a pleasure reading your post. We are so pleased that you enjoyed your stay. Thank you for your rating. We hope to see you again soon.Kind RegardsJackie Underwood

10/10 Loistava

Warren

Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 19.5.2024
Dear Warren,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

6/10 OK

Weiting

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
The floor and furniture were pretty dirty
Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 29.4.2024
Dear Weiting,Thank you for your feedback and rating. we will raise this with the relevant team. We have a Duty Manager on shift 24/7 and had you brought the cleanliness of the room to our attention we would have gladly given you a different room as we want all our guest to have a great experience at Aerotel London Heathrow. Kind Regards

10/10 Loistava

Michelle, Maldon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 30.4.2024
Dear Michelle,,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 Arrivals It is our honor to know that the Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are Pleased that you enjoyed your stay with us. Kind RegardsJackie Underwood

8/10 Hyvä

Shrikant

Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 18.5.2024
Dear Shrikant,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 Arrivals.Thank you for taking the time to leave a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

8/10 Hyvä

Nicole

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good for a quick layover
Yöpyi 1 yön maaliskuussa 2024
Clitax Pereira, Front Office Manager. vastasi 28.4.2024
Dear Nicole,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 ArrivalsIt is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.

2/10 Hirveä

Andrew

Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 18.5.2024
Dear Andrew,Thank you for taking time for your review and rating. I am sorry to learn that the stay was not satisfactory through your rating and do apologize for any inconvenience caused. Please can you elaborate what was the actual issue? for us to try and improve our-self. Rest assured, It was and will always be our pleasure to welcome you back to Aerotel London.Kind Regards,

10/10 Loistava

Margaret

Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 27.4.2024
Dear Margaret,Thank you for taking the time to leave a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Kevin

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 27.4.2024
Dear Kevin,Thank you for taking the time to leave a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

6/10 OK

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Adequate, convenient accommodation. There should be more signage to direct one to the hotel, particularly from terminal 2. The duvet smelled bad.
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 25.4.2024
Dear Susan,Thank you for your feedback and rating. we will raise this with the relevant team. We have a Duty Manager on shift 24/7 and had you brought the duvet to our attention we would have gladly given you another duvet as we want all our guest to have a great experience at Aerotel London Heathrow. Kind RegardsJackie Underwood

8/10 Hyvä

Kristen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy to stay at in the Heathrow airport for an early 6 am departure. Clean and quiet.
Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 24.4.2024
Dear Kristen,Thank you for taking the time to leave feedback and a rating for your stay. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards

10/10 Loistava

Cristina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo muy bien !
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 24.4.2024
Dear Cristina, Thank you for your rating and feedback. We are pleased that you enjoyed your stay at Aerotel London Heathrow. We look forward to seeing you again in the future.Kind RegardsJackie Underwood

10/10 Loistava

Angela

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Very clean and comfy room! Staff friendly!
Yöpyi 1 yön huhtikuussa 2024
Clitax Pereira, Front Office Manager. vastasi 23.4.2024
Dear Angela,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 Arrivals It is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.

6/10 OK

David

Great for access to terminal three. Very small rooms at a high price. No restaurant. Very basic. Next time back to Hilton! .
Yöpyi 1 yön huhtikuussa 2024
Night Manager vastasi 25.4.2024
Dear David,The Only In-Terminal Hotel Located in Terminal 3 Arrivals. We are sorry if you found your room small. We are a transit hotel and the hotel is designed for travellers by travellers, There is a restaurant located in the departure building on the first floor and there is places to get food inside the arrivals hall. Sorry for the inconvenience caused. Kind RegardsJackie Underwoood

8/10 Hyvä

Mark

Yöpyi 1 yön huhtikuussa 2024
Asad U. - Duty Manager vastasi 16.5.2024
Dear Mark,Thank you for taking the time to leave a feedback. At Aerotel our aim is to give our guests a pleasant stay. We hope that you will visit again in the future.Kind Regards