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Arvostelut: Mondrian London Shoreditch

5 out of 5
Mondrian London Shoreditch
45 Curtain Road, London, England

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 473 kautta 713 arvostelua" "
Arvosana 8 - Hyvä. 168 kautta 713 arvostelua" "
Arvosana 6 - OK. 42 kautta 713 arvostelua" "
Arvosana 4 - Huono. 18 kautta 713 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 713 arvostelua" "

9,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Mondrian London Shoreditch vastasi 23.1.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely, Ava Hopewell Assistant Front Office Manager

8/10 Hyvä

Ari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä huhtikuussa 2023
Mondrian London Shoreditch vastasi 22.5.2023
Ari, Thank you for the great review of our hotel! We hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely, renovated hotel in London's hipster area. Cool, but a bit small standard rooms. I highly recommend!
Yöpyi 1 yön syyskuussa 2019
Olivia vastasi 4.10.2019
Thank you so much for this amazing review dear guest! We appreciate you visiting us and look forward to welcoming you back. We’re constantly updating the menus and adding live events to the calendar, so there’s always something new to experience and enjoy! My very best wishes, Olivia

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2019
Olivia vastasi 28.8.2019
Thank you so much for this amazing review! Please let us know if you feel like they are some points we could improve, I would be more than happy to review them with the team! We hope to welcome you again very soon! My very best wishes, Olivia olivia@thecurtain.com

8/10 Hyvä

Anitta andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2018
The Curtain Team vastasi 7.1.2019
Hi Anitta, Thank you for taking the time to leave this great review here on Hotels.com. We are looking forward to welcoming you back again soon. Warm wishes, The Curtain Team

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Heiko Schmidt vastasi 13.5.2024
Dear Andrew, Thank you for the 5 star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 Hyvä

Lauren

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pros: location close to shopping and dining, close to tube/buses, pristinely clean room, great shower, nice in-room amenities, extremely comfy beds! Double “twin” beds are actually full-size. Cons: had a rough first few nights due to our room being over the hotel’s loading garage, loud middle of the night noise disrupted our sleep. Staff kindly switched our room which was much quieter. For a 5 star hotel, there should be more consideration around this. We also requested turn down service at check-in but never received it. Overall, a nice stay with nice staff and would recommend.
Yöpyi 5 yötä toukokuussa 2024
Heiko Schmidt vastasi 6.5.2024
Dear Lauren, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Lauren, Reno

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were AMAZING!
Yöpyi 1 yön huhtikuussa 2024
Heiko Schmidt vastasi 25.4.2024
Dear Lauren, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Dr Penny

Yöpyi 1 yön huhtikuussa 2024
Heiko Schmidt vastasi 13.5.2024
Dear Dr. Penny, Thank you for the 5-star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Christina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel and staff. Very comfortable. We truly enjoyed our stay
Yöpyi 6 yötä huhtikuussa 2024
Heiko Schmidt vastasi 25.4.2024
Dear Christna, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Raymond

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
love staying in for London.
Yöpyi 2 yötä helmikuussa 2024
Heiko Schmidt vastasi 18.4.2024
Dear Raymond, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Amy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable beds, good gym, easy 10 minute walk to train.
Yöpyi 4 yötä maaliskuussa 2024
Heiko Schmidt vastasi 30.3.2024
Dear Amy, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Gregory, Spokane

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous property and location
Yöpyi 6 yötä maaliskuussa 2024
Heiko Schmidt vastasi 20.3.2024
Thank you very much for your feedback,Gregory. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

6/10 OK

Petra Angelika

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Room was quiet and clean. The assigned room had a steam shower that was not working but they changed our room quickly. The real disappointment was the breakfast. There was the same limited choice for all 5 days… no cereal, fruit cheese or jam. Since the restaurant is not operated by the hotel they charged us more than 5 pound service fee every day for a prepaid breakfast. I would not book the hotel again with an included breakfast.
Yöpyi 5 yötä maaliskuussa 2024
Heiko Schmidt vastasi 20.3.2024
Dear Petra,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with management to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Audrey

Yöpyi 4 yötä helmikuussa 2024
Heiko Schmidt vastasi 21.3.2024
Dear Audrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Ryan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Heiko Schmidt vastasi 16.2.2024
Dear Ryan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location
Great location, lovely room and facilities. Friendly, helpful staff.
Yöpyi 1 yön helmikuussa 2024
Heiko Schmidt vastasi 11.2.2024
Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Spencer

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Heiko Schmidt vastasi 16.2.2024
Hello Spencer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Heiko Schmidt vastasi 10.2.2024
Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Harry

Yöpyi 1 yön tammikuussa 2024
Heiko Schmidt vastasi 10.2.2024
Dear Harry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Heiko Schmidt vastasi 10.2.2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Andrew

Yöpyi 3 yötä tammikuussa 2024
Heiko Schmidt vastasi 11.2.2024
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Kind Regards,Heiko SchmidtAssistant Front Office Manager

8/10 Hyvä

Mia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Heiko Schmidt vastasi 10.2.2024
Dear Mia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

2/10 Hirveä

S

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Zero customer services skills
Staff would not permit me to use my laptop in the restaurant or have a meeting with a colleague despite staying in the hotel.
Yöpyi 2 yötä tammikuussa 2024
Heiko Schmidt vastasi 21.3.2024
Dear S, Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Sunny, Miami

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff! Beautiful hotel. Great location!
Yöpyi 4 yötä tammikuussa 2024
Heiko Schmidt vastasi 10.1.2024
Dear Sunny, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely, Heiko Schmidt

2/10 Hirveä

James

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Double Charged at Check Out
The hotel was very nice. Unfortunately the stay was tainted by the front desk charging my credit card upon check out, even though I had prepaid in full. For a hotel of this level of supposed standards, I would expect a better level of training / customer experience than this for the price.
Yöpyi 3 yötä tammikuussa 2024
Heiko Schmidt vastasi 10.1.2024
Dear James, I can guarantee you that this is just a human mistake and does not reflect the high standard of service we are proud to offer to our guests.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

sarmed

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love this hotel, the heated bathroom floors and steam shower option just what you need after long day exploring London in Dec
Yöpyi 7 yötä joulukuussa 2023
Heiko Schmidt vastasi 10.1.2024
Dear Sarmed, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 Hyvä

Mallory

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our stay but the “courtyard view” was a view of a solid blank exterior wall and roof top equipment. The room was also near the elevators. Not ideal…
Yöpyi 1 yön joulukuussa 2023
Heiko Schmidt vastasi 6.1.2024
Dear Mallory, Thank you for taking the time to share your feedback. Will keep a note on reservation and make sure you have a Superior Room the next time you visit us. We hope to welcome you back to our hotel very soon! Sincerely, Heiko SchmidtAssistant Front Office Manager

6/10 OK

Kerryn, Berkeley vale

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
500 pound deposit for a prepaid room is way too high- mini bar is like a shop and is not needed Staff did not help much and for staying over Christmas, new years and our honeymoon nothing much was done from the hotel to us Our room also spelt like smoke a few nights
Yöpyi 8 yötä joulukuussa 2023
Heiko Schmidt vastasi 20.3.2024
Dear Kerryn,Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön joulukuussa 2023
Heiko Schmidt vastasi 29.12.2023
Dear Hilary, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 Loistava

Ben

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Heiko Schmidt vastasi 19.12.2023
Dear Ben, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards, Heiko SchmidtAssistant Front Office Manager

6/10 OK

Jonathan

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good bathroom. However, disturbed by noise coming from bar event downstairs until early hours. Need to decide whether they're a nightclub or a hotel first and foremost
Yöpyi 1 yön joulukuussa 2023
Heiko Schmidt vastasi 19.12.2023
Dear Jonathan, Thank you for taking the time to tell us about your experience at Mondrian Shoreditch. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this was an exceptional circumstance and does not reflect the high quality of service we are so proud to provide. Rest assured that we are taking the appropriate measures to address the problem and all our efforts are concentrated on preventing future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

8/10 Hyvä

Jean-Claude

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
hotel tres bien quelques petits détails à améliorer miroir grossissant dans SDB fixé trop haut pour une femme de taille normale ( moyenne ) Pas de chausse-pied
Yöpyi 2 yötä joulukuussa 2023
Mondrian London Shoreditch vastasi 10.12.2023
Thank you very much for your feedback, Jean-Claude. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Kind regards,Ava HopewellAssistant Front Office Manager

8/10 Hyvä

Susanne

Yöpyi 2 yötä marraskuussa 2023
Mondrian London Shoreditch vastasi 10.12.2023
DearThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 Hyvä

Miss C

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great room and hotel overall
Really lovely hotel, very comfy bed and nice bars/restaurants. Rooms styled really nicely and steam shower was great. Only negatives were that the toilet did not have a door or screen and the bathroom door doesn't lock so no privacy. Also the courtyard view ooks out onto the roof which is fine except it's covered in AstroTurf. Not very environmentally friendly - a living roof would be much more pleasant but just a small thing. Overall definitely recommend staying here
Yöpyi 1 yön marraskuussa 2023
Mondrian London Shoreditch vastasi 11.12.2023
Miss C,Thank you very much for taking the time to share your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon.Kind regards,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Niclas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Mondrian London Shoreditch vastasi 14.11.2023
Dear Niclas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Peter

Yöpyi 1 yön marraskuussa 2023
Mondrian London Shoreditch vastasi 8.11.2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Mondrian London Shoreditch vastasi 8.11.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

2/10 Hirveä

Jacqueline

Yöpyi 2 yötä lokakuussa 2023
Mondrian London Shoreditch vastasi 14.11.2023
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

2/10 Hirveä

Jacqueline

Yöpyi 1 yön lokakuussa 2023
Mondrian London Shoreditch vastasi 14.11.2023
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

4/10 Huono

Lyle

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Poor, overpriced and facilities shut.
Check-in not available at specified time. Pool and rooftop shut for private event during stay which we weren’t advised of previously. Thumping music throughout whole day of event. Couldn’t rest. Staff inattentive to another guest in need of ambulance assistance in lobby during stay. Couldn’t arrange taxi transport on checkout. Spacious room but steam shower didn’t work. Overall lacklustre display for an expensive highly rated hotel. Stay at your own risk.
Yöpyi 3 yötä syyskuussa 2023

10/10 Loistava

Jan-Kristian

Yöpyi 2 yötä syyskuussa 2023
Mondrian London Shoreditch vastasi 4.10.2023
Dear Jan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Hyvä

Kam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Mondrian London Shoreditch vastasi 4.10.2023
Thank you Kam for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Elizabeth

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Mondrian London Shoreditch vastasi 4.10.2023
DearThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Hyvä

Ayesha

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I will definitely stay here again, clean, friendly and helpful staff. Great property to walk and explore as well as close to many food options. The only reason I didn’t give it a 5 is because there is no area on the rooftop to just sit and relax as a guest. You must either be in swimwear or deal with the not so nice rooftop restaurant staff who won’t let you just sit and enjoy the view.
Yöpyi 4 yötä syyskuussa 2023
Mondrian London Shoreditch vastasi 4.10.2023
Thank you Ayesha for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your stay and will be passing your feedback along to our rooftop team to ensure we continue to improve the quality of service we are so proud to provide our guests. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Top quality
Yöpyi 1 yön heinäkuussa 2023
Mondrian London Shoreditch vastasi 10.9.2023
Dear Elizabeth,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 Hyvä

Ravandeep

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Really nice place. Amazing rooms and bar. Just had one really rude member of staff at Laurels which put a damper on the stay. Really rude, no smiles, no manners. Awful. Rest of the staff were fine though.
Yöpyi 1 yön syyskuussa 2023
Mondrian London Shoreditch vastasi 9.9.2023
Dear Ravandeep,Thank you for taking the time to share your feedback. I am delighted to know you enjoyed our rooms and hotel bar Christina's during your time with us.While I wish you had a better experience at Laurel's on the Roof, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Ava HopewellAssistant Front Office Manager

10/10 Loistava

Maria Jose

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Mondrian London Shoreditch vastasi 9.9.2023
Dear Maria Jose,Thank you for the great review. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Caroline

Yöpyi 3 yötä elokuussa 2023
Mondrian London Shoreditch vastasi 9.9.2023
Dear Caroline,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 Loistava

Penelope

Yöpyi 1 yön elokuussa 2023
Mondrian London Shoreditch vastasi 9.9.2023
Thank you Penelope for the great review! We hope to welcome you back to Mondrian Shoreditch soon.Kind regards,Ava HopewellAssistant Front Office Manager