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Arvostelut: Roland House Apartments

3.5 out of 5
Roland House Apartments
121 Old Brompton Rd, London, England

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 45 kautta 155 arvostelua" "
Arvosana 8 - Hyvä. 66 kautta 155 arvostelua" "
Arvosana 6 - OK. 20 kautta 155 arvostelua" "
Arvosana 4 - Huono. 14 kautta 155 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 155 arvostelua" "

7,6/10

Siisteys

7,6/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

peter

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
first class operation
Yöpyi 4 yötä toukokuussa 2024
RHA vastasi 23.5.2024
Dear Peter,Thank you for your review. Hope to see you again.Kind regards,Roland House Apartments.

10/10 Loistava

Roberto

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy cerca de la parada de Gloucester, y por tanto del centro. Al lado del barrio de Chelsea (tranquilo y apacible). El estudio era grande respecto a la media de alojamientos en Londres, con grandes ventanales y bastante nuevo. Relación calidad-precio imbatible.
Yöpyi 3 yötä huhtikuussa 2024
RHA vastasi 7.5.2024
Dear Roberto,Thank you for your review and I hope to see you again.Kind regards,Roland House Apartments

2/10 Hirveä

Fabio

Yöpyi 2 yötä huhtikuussa 2024
RHA vastasi 23.5.2024
Dear Fabio,Sorry to hear that you did not like our apartments for your stay on 20th April 2024. These were our newly refurb rooms. If you could let me know what went wrong maybe I could look into it as there are no comments.Kind regards,Roland House Apartments

10/10 Loistava

Grace

Yöpyi 6 yötä tammikuussa 2024
RHA vastasi 17.1.2024
Dear Grace,Thanks for your review and hope to see you again on your next visit to London.Kind regards,Roland House Apartments

8/10 Hyvä

NICOLO CARLO

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The location is excellent and the property is clean, its a pity that wi-fi for all the stay did not work properly
Yöpyi 5 yötä tammikuussa 2024
RHA vastasi 17.1.2024
Dear Nicolo,Sorry to hear of the wifi issue. We are in touch with the provider so that they can look into it. I hope this will not deteriorate you from staying with us again.Kind regards,Roland House Apartments.

4/10 Huono

Mshal

Yöpyi 1 yön tammikuussa 2024
RHA vastasi 9.1.2024
Dear Mshal,Thank you for your review, i hope your next visit will be better.Kind regards,Roland House Apartments

8/10 Hyvä

Nick

Huonoa: Majoituspaikan kunto ja tilat
Reasonable lower cost option. Functional but old.
Yöpyi 3 yötä joulukuussa 2023
RHA vastasi 5.1.2024
Dear Nick,Thank you for your review.Kind regards,Roland House Apartments

10/10 Loistava

KATERYNA

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location to explore london if you're on a budget. Not a luxury hotel, but the staff are amazing, and the location is great!
RHA vastasi 21.12.2023
Dear Kateryna,Thanks for the review. Hope to see you again at Roland House Apartments.Kind regards,Reception

4/10 Huono

RAED, Amman

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms and public areas are not clean and not tidy.
Yöpyi 1 yön joulukuussa 2023
RHA vastasi 8.12.2023
Dear Raed,We are sorry to hear that you were not happy with the cleanliness of the place. I hope the next visit you fine it better.Kind regards,Roland House Apartments

8/10 Hyvä

ADAM

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
RHA vastasi 8.12.2023
Dear Adam,Thanks, for your review and hope to see you back.Kind regards,Roland House Apartments

4/10 Huono

alessandro

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
RHA vastasi 8.12.2023
Dear Alessandro,I am sorry that your stay was not up to your expectation. Please let us know what went wrong so we can improve.Kind regards,Roland House Apartments

6/10 OK

Chris

Yöpyi 2 yötä joulukuussa 2023
RHA vastasi 8.12.2023
Dear Chris,Thank you for the review. I hope your next visit will be better.Kind regards,Roland House Apartment

8/10 Hyvä

Sigrid

Yöpyi 3 yötä marraskuussa 2023
RHA vastasi 20.12.2023
Dear Sigrid,Thanks for the review. Hope to see you again.Kind regards,Roland House Apartments

4/10 Huono

Constantinos

Matkusti kumppanin kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Nice small apartment however was not cleaned to a good standard. The apartment did have a distinct smell which was not pleasant. We had to open the windows to air it out. Also there was a foot mark on the wall and there were ants on the floor.
Yöpyi 1 yön marraskuussa 2023
RHA vastasi 13.11.2023
Dear Constantinos,We are very sorry to hear that the room was not in a good standard. We have a 24 reception team and they could have helped you out had you reported the matter to them. Kind regards,Roland House Apartments

8/10 Hyvä

Mikhail

Yöpyi 5 yötä lokakuussa 2023
RHA vastasi 3.11.2023
Dear Mikhail,Thank you for your review and hope to see you again.Kind regards,Roland House Apartments

8/10 Hyvä

John

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great apartments spotlessly clean and a great neighborhood if you love Chelsea great layout. Some of the staff don't seem to be too happy
Yöpyi 7 yötä lokakuussa 2023
RHA vastasi 30.10.2023
Dear John,Thank for you review and we hope to see you again.Kind regards,Roland House Apartments

10/10 Loistava

Lisbet

Yöpyi 1 yön lokakuussa 2023
RHA vastasi 11.10.2023
Dear Lisbet,Thank you for your review and I hope to see you again.Kind regards,Roland House Apartments

8/10 Hyvä

Domenico

Yöpyi 8 yötä syyskuussa 2023
RHA vastasi 6.10.2023
Dear Domenico,Thanks for your review and hope to see you again.Kind regards,Roland House Apartments

10/10 Loistava

Julian

Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
Close to area that I needed for work and close to Gloucester Road tube station for travel.
Yöpyi 2 yötä syyskuussa 2023
RHA vastasi 28.9.2023
Dera Julian,Thanks for the review and hope to see you soon.Kind regards,Roland House Apartments

8/10 Hyvä

Ayumi

Yöpyi 1 yön syyskuussa 2023
RHA vastasi 26.9.2023
Dear Ayumi,Thank you for your review. We hope to see you again in the coming future.Kind regards,Roland House Apartments

8/10 Hyvä

John, Burien

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Generally it was a very nice place to stay. It's size was good and it had a little kitchen which makes eating and drinking easier. My only complaint was that there wasn't a vanity in the bathroom.
Yöpyi 4 yötä syyskuussa 2023
RHA vastasi 18.9.2023
Dear John,Thank you for your review, unfortunately we do not have a vanity unit but a normal sink. Kind regards,Roland House Apartments

10/10 Loistava

Louise

Yöpyi 4 yötä syyskuussa 2023
RHA vastasi 6.10.2023
Dear Louise,Thanks for your review and hope to see you again.Kind regards,Roland House Apartments

10/10 Loistava

Eric

Yöpyi 2 yötä syyskuussa 2023
RHA vastasi 15.9.2023
Dear Eric,I am glad that you enjoyed your stay at Roland House Apartment. Kind regards,Roland House Apartments

8/10 Hyvä

Louise

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
<3
Yöpyi 1 yön elokuussa 2023
RHA vastasi 1.9.2023
Dear Louise,Thank you for your review and hope to see you again.Kind regards,Roland House Apartments.

8/10 Hyvä

Agnieszka

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
I recommend staying there
Very good location close to Gloucester Road Underground, Tesco, cafes, Natural History Museum, Hyde Park nearby. Friendly staff at reception. Not so much clean though but for a few days it's more than perfect.
Yöpyi 6 yötä elokuussa 2023
RHA vastasi 9.8.2023
Dear Agnieszka,Thank you for your review and I hope your nexy stay with us will be better.Kind regards,Roland House Apartments

8/10 Hyvä

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Very good and convenient location
Yöpyi 4 yötä elokuussa 2023
RHA vastasi 7.8.2023
Dear Peter,Thanks for the review and I hope to see you again on your next visit.Kind regards,Roland House Apartments

4/10 Huono

pierrette

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pas de lavettes pour la vaisselles ni savon. Pas de marmites,ustensiles rudimentaires, pas de linge a vaiselles pas de balai le plancher craquait beaucoup trop. Le wi fi n a pas fonctionné
Yöpyi 4 yötä heinäkuussa 2023
RHA vastasi 3.8.2023
Dear Pierrette,We provide basic utensils for the stay. With regards to the WiFi I am sorry that you did not inform us. We could have rectified it.Kind regards,Roland House Apartments.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys
Yöpyi 5 yötä heinäkuussa 2023
RHA vastasi 2.8.2023
Dear Guest,Thank you for your review, it would have helped us if you would have mentioned some points as I can't see any remarks.Kind regards,Roland House Apartments.

8/10 Hyvä

Sally

Yöpyi 2 yötä heinäkuussa 2023
RHA vastasi 31.7.2023
Dear Sally,Thanks you for your review and we hope to see you again on your next visit to London.Kind regards,Roland House Apartments

6/10 OK

Isabel

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Workers were not very friendly or helpful, and the rooms are quite barebones. Also we noticed that the room itself was not very clean when we got there (stains on walls)
Yöpyi 8 yötä heinäkuussa 2023
RHA vastasi 17.7.2023
Dear Isabel,Sorry to hear that your stay with us was not as you had expected it to be. It would have been best to report upon check in your issues so that another apartment could have been shown to you.Kind regards,Roland House Apartment

8/10 Hyvä

Gabriele

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Apartment on the 7th floor with beautiful view. Only minutes away from pubs, shops,
Yöpyi 4 yötä heinäkuussa 2023
RHA vastasi 24.7.2023
Dear Gabriele,Thank you for your review and we hope to see you again on your next visit to London.Kind regards,Roland House Apartments

10/10 Loistava

Mary Ellen

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Roland House is under a half mile from 2 tube stops, which made it very easy to travel around and get to and from the airport. The proprietors were very accommodating in allowing us to check in early after flying all night. The kitchen facilities really helped us out in storing breakfast food and drinks. Fabulous water pressure in the shower too and comfy bed. Overall very quiet and laid back.
Yöpyi 6 yötä kesäkuussa 2023
RHA vastasi 7.7.2023
Dear Mary,Good to know that your stay with us was excellent. Hope to see you again on your next visit to London.Kind regards,Roland House Apartments.

8/10 Hyvä

Vibeke

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 7 yötä kesäkuussa 2023
RHA vastasi 6.7.2023
Dear Vibeke,Looks like your stay with us was good. We hope to see you again on your next trip to London.Kind regards,Roland House Apartments

8/10 Hyvä

Lisa

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
RHA vastasi 5.7.2023
Dear Lisa,I assume your stay with us was good and we hope to see you again.Kind regards,Roland House Apartments

10/10 Loistava

Louise

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was to hot fan in room didn’t work that’s the only issue we had, staff friendly and helpful easy walk to shops
Yöpyi 2 yötä kesäkuussa 2023
RHA vastasi 3.7.2023
Dear Louise,Sorry to hear the fan did not work, our staff are always willing to help in situations like this. Hope your next visit with us will be better.Kind regards,Roland House Apartments.

8/10 Hyvä

Claire

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not very helpful when trying to check in, me leeway with time. We booked 3 rooms and asked for a little help with 1 room to put our belongings safely but we’re told no, we were going to a festival that started at 14.00 and we were not able to leave to check in but were still told no…. Instead we had to keep our bags in an unlocked room and go to our festival worrying about our belongings, we then booked in at around 23.30 which is not ideal when you are tired. The rooms were great though and clean.
Yöpyi 1 yön kesäkuussa 2023
RHA vastasi 3.7.2023
Dear Claire,Check in time is at 3pm and if rooms are ready we can offer them to you. We offer to store luggage to all guest near reception so that it can be viewed by the receptionist on duty. Please note that this is an apartment building and not an hotel.Kind regards,Roland House Apartments

6/10 OK

Alex

Huonoa: Huoneen mukavuus
Mattress is made of concrete.
I liked the Apartment very much, I often stay over in London if I go to Concert. I even commented that If I had to work away I would like to stay somewhere like this apartment. But the mattress was rock solid and so uncomfortable, I could not sleep, so I went to the sofa that I discovered was a Sofa bed, this was as equally as uncomfortable, I spent the next day in pain.
Yöpyi 1 yön kesäkuussa 2023
RHA vastasi 3.7.2023
Dear Alex,Sorry to hear that the mattress was not good and thank you for informing us. I have asked the housekeeping to look into it now.Kind regards,Roland House Apartments

6/10 OK

Kevin

Yöpyi 5 yötä kesäkuussa 2023
RHA vastasi 3.7.2023
Dear Kevin,I hope your stay with us went well as I did not see any comments.Kind regards,Roland House Apartments.

8/10 Hyvä

jackie

Yöpyi 1 yön kesäkuussa 2023
RHA vastasi 20.7.2023
Dear Jackie,Thanks for the review and hope to see you again on your next visit here.Kind regards,Roland House Apartments

10/10 Loistava

Susan

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä kesäkuussa 2023
RHA vastasi 29.6.2023
Dear Susan,Great to know that you enjoyed your trip to Londan. Hope to see you again on the coming future.Kind regards,Roland House Apartments.

10/10 Loistava

Aim

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service and great location
Yöpyi 6 yötä kesäkuussa 2023
RHA vastasi 27.6.2023
Dear Aim,Very good to know that your trip to London was excellent. Hope to see you again on your next visit.Kind regards,Roland House Apartments.

10/10 Loistava

Claire

Yöpyi 2 yötä kesäkuussa 2023
RHA vastasi 27.6.2023
Dear Claire,Pleased to know that your trip to London was very good. Hope to see you again on your next visit.Kind regards,Roland House Apartments.

8/10 Hyvä

Ben

Yöpyi 1 yön kesäkuussa 2023
RHA vastasi 27.6.2023
Dear Ben,Nice to know that your trip to London was good. Hope to see you again on your next visit.Kind regards,Roland House Apartments.

8/10 Hyvä

Helga

Matkusti perheen kanssa
Hyvää: Siisteys
Good friendly staff.Accomodation is in a good location, bus stop outside for going into central areas.We had the 2 bedroom apartment which was basic but had everything we needed and was clean throughout.Would stay here again.
Yöpyi 1 yön kesäkuussa 2023
RHA vastasi 16.6.2023
Dear Helga,I an happy that you like our service and you are welcome again.Kind regards,Roland House Apartments

4/10 Huono

Karen

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For the price this place was ok, but it was pretty run down. The fan didn't work, there was exposed earthing wires behind the sink, the metal bathroom shelves were rusty, there was a stain on the sofa. It was pretty clean though, and for the area you probably won't get much better unless you significantly up your budget.
Yöpyi 3 yötä kesäkuussa 2023
RHA vastasi 15.6.2023
Dear Karen,Sorry to hear that the studio apartment was not up to your expectation. Kind regards,Roland House Apartments

10/10 Loistava

Astrid

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä kesäkuussa 2023
RHA vastasi 13.6.2023
Dear Astrid,It was good to know that your stay with us was good and we hope you will stay again on your next visit.Kind regards,Roland House Apartments

2/10 Hirveä

Adam

Liikematkailija
Huonoa: Siisteys ja huoneen mukavuus
avoid!
Avoid....this place is a dump. The bed was so uncomfortable, mattress is clearly old and needs replacing. The floors make huge noise so all night all you could here was people moving about....its the worst place i've stayed in years!
Yöpyi 1 yön kesäkuussa 2023
RHA vastasi 8.6.2023
Dear Adam,Sorry to hear that your stay with us was uncomfortable in the studio apartment. We could have changed your apartment had you inform us about it during your stay.Kind regards,Roland House Apartments

10/10 Loistava

Faye

Yöpyi 2 yötä kesäkuussa 2023
RHA vastasi 9.6.2023
Dear Faye,I am happy that your stay was excellent and we hope to see you on your next visit.Kind regards,Roland House Apartments

8/10 Hyvä

Ida Bladt

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2023
RHA vastasi 2.6.2023
Dear Ida,Thank you for your review and we hope that your next stay with us will be better.Kind regards,Roland House Apartments

10/10 Loistava

Derek

Hyvää: Siisteys ja huoneen mukavuus
Good place to stay, well located
Property was clean and provided all we needed and better than average hotel room Comfortable. Cooking facilities were basic (we didn't need). Room very spacious, good bath with rain shower. Nearby many good restaurants, pubs, café etc, so it was well located and away from traffic noise often encompassed in hotels facing a mian street.
Yöpyi 2 yötä toukokuussa 2023
RHA vastasi 26.5.2023
Dear Derek,Thank you for your comment and It seem you really enjoyed your stay. We hope to see you again on your next visit here.Kind regards,Roland House Apartments