Dear Laakso, Thank your for your valuable feedback regarding your recent stay. It is great to read that you had an enjoyable stay with us. Specially, you are happy with room and breakfast with us. we look forward to welcoming you back in the near future!

Dear Totti-Mikael , Thank you for sharing your feedback with us. We appreciate your honest review and the opportunity to learn about your experience. Your input is valuable, and we take it seriously. We regret that we fell short of your expectations during your stay, and we will use your comments to identify areas for improvement. Our goal is to provide exceptional service to all our guests, and your feedback helps us work towards that goal. We hope to have another chance to welcome you back and provide you with a better experience in the future.Kind regards L/Ourafil Reception Manager

Dear Elisabeth,Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar.It's great that you had an overall good stay at our superb central location. I am sorry to hear that you were unhappy with the size of your room. We do offer a variety of room categories of different sizes. You could have contacted through the booking platform you used or alternatively calling the hotel directly. We will take into account to add more variety to the breakfast and pass the massage to the concerned department.We look forward to welcoming you back for a future visit. Kind regards,

Dear Guest, Thank you for your review of your stay at Thistle Trafalgar Square. I am pleased to read that you enjoyed your stay with us and the hotel's location was so convenient for you. We look forward to welcome you back in the near future. Kind regards, Michi

Dear Guest, Thank you for your review of your stay at Thistle Trafalgar Square. We look forward to welcoming you back in the near future. Kind regards Michi

Dear Guest, Thank you for your review. I'm glad to see your overall experience with us was great and you enjoyed our superb location! Please accept my apologies for the original room not quite meeting your expectations, I can assure you the poor service is not typical for our hotel. I would like to thank you for choosing Thistle Trafalgar Square for your stay and to welcome you back in the future. Kind Regards, Janina

Dear Guest, Thank you for your review. I'm glad to see your overall experience with us was great and you enjoyed our superb location. Please accept my sincere apologies for the inconvenience caused by the walls being too thin so you were disturbed by the guest next door. I would like to thank you for choosing Thistle Trafalgar Square for your stay and to welcome you back in the future. Kind Regards, Janina

Dear Guest, Thank you for your review. We are glad you enjoyed your stay and found the team to be friendly. We will be addressing your comments with the Housekeeping team to ensure all rooms are initially checked and amenities replenished to the Hotel's required standard. We do hope to welcome you back to the hotel again in the future. Kind regards,

Dear guest, Thank you for your review on your recent stay with us. I'm sorry that your experience with us was not fully to your expectations. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet all your expectations. Kind regards, Sofia

Dear Guest, Thank you very much for taking the time to write a review about stay with us. I am delighted that your enjoyed your stay and we are looking forward to welcome you back for your next visit to London. Kind Regards, Lise

Dear Anonymous, Thank you for your review. I'm delighted you enjoyed our central location and that our team looked after you so well. We look forward to welcoming you back for a future visit. Kind regards,

Dear Sanna, Thank you for your valued feedback. We will be addressing your comments with the Maintenance team to ensure all rooms are initially checked to the Hotel's required standard. We look forward to welcoming you back soon! Regards,

Dear Kenneth, thank you for leaving your feedback regarding your stay with us. I am really glad to see that you had a wonderful stay with us. You are very pleased with our services. Thank you for mentioning Su for her outstanding service. We are looking forward to seeing you once again for another great experience with us. Best regards, Md Didar Alam

Dear Kenneth, thank you for leaving your feedback regarding your stay with us. I am really glad to see that you had a wonderful stay with us. You are very pleased with our services. We are looking forward to seeing you once again for another great experience with us. Best regards, Md Didar Alam

Dear Lory, Thank you for sharing your feedback regarding your stay with us. I am really glad to hear that you enjoyed your stay with us. You specially found our location very convenient place. We are looking forward to seeing you soon. Best regards, Md Didar Alam

Dear Norcia, Thank you for your valuable feedback regarding your stay with us. I am really glad to hear that you had a wonderful stay with us. Thank you for mentioning Rose for outstanding service. It is our top priority to delivery the best service and make each of guest happy. We are looking forward to seeing you again and again with us.

Dear Erica, Thank you for your valuable feedback regarding your stay with us. I am really glad to hear that you had a wonderful stay with us. Thank you for mentioning my colleagues and myself for our amazing service. It is our top priority to delivery the best service and make each of guest happy. We are looking forward to seeing you again and again with us.

Dear Katsuhiko, Thank you for leaving your feedback regarding your recent stay with us. I am really glad to hear that you had a wonderful stay with us. Specially, you found our location in great place and you are happy with our service. We are looking forward to seeing you soon. Best regards, Md Didar Alam

Dear Lina,Thank you for leaving your review and feedback, we have addressed your concerns to our senior management.

Dear Wilfred,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Wir hoffen, Sie bald bei uns begrüßen zu dürfen.

Dear Nadia,Thank you for leaving us your feedback and review post your stay. Your comments has been addressed with senior management.

Cher, Merci beaucoup pour vos commentaires. Je suis vraiment désolé d’apprendre que vous avez passé un séjour terrible avec nous. Veuillez accepter mes sincères excuses pour les inconvénients occasionnés. Nous avons pris note et prendrons rapidement l’initiative de résoudre ce genre de problème.

Dear Mai, Thank you for your feedback. It is my pleasure to hear that you liked our location. I am really sorry for all the inconveniences caused during your stay. We are looking forward to welcoming you soon for better stay.

Dear Joseph,Thank you for your review post your stay with us. It has been pleasure hosting you. We hope you'll stay with us in the near future.

Dear Flor, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

Hi Sol,Many thanks for your review, hope you will return in the near future.

Dear TamraI am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

Dear Alison, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

Dear Mireille,Thanks for this great score! I am glad to hear that your stay was enjoyable and we look forward to welcoming you back soon.Kind Regards,Pierluigi

Dear guest, Thank you for your valuable feedback regarding your recent stay. I really feel sorry to hear that your stay was not up to the mark. Please accept my apologies for the inconvenience caused during your stay.

Dear Torsten,Thanks for your review. I am happy to hear that you enjoyed your stay and I hope to see you again!Kind Regards,Pierluigi

Dear Marilyn,Thanks for your review. I am happy to hear the staff was pleasant and you enjoyed our location. I hope to see you again to improve your score further!Kind Regards,Pierluigi

Dear Lucy,Thanks for your review. I am sorry to hear that the stay was disappointing. I hope to see you again and deliver a flawless experience.Kind Regards,Pierluigi

Dear Guest, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square. I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back to the hotel many times again in the future. Best regards, Md Didar Alam

Thanks for your review. I am sorry to hear the stay did not meet your expectations. However, I hope to see you again and deliver a great experience.Kind Regards,Pierluigi

Dear Cristiana, Thank you for your feedback. It is my pleasure to hear that you had wonderful stay with us. It would be lovely if you come back again and get another amazing experience with us.

Dear Molinda, Thank you for your feedback. I Really feel sorry to hear that we were not able meet your expectation due to the noise issue at 3 am and we were not able to address the issue which is not acceptable. Please accept my sincere apologies for the inconveniences caused during your stay.

Dear Denise, We really appreciate you for your valuable time and effort to provide your feedback regarding your recent stay with us at Thistle Trafalgar. It is really regretting that we were not able to meet your expectation with us. We have taken a note of your feedback and will forward it to right department to take action so that we can avoid this kind of issue in future. We will appreciate it if you give us another chance to meet your expectation.Best regards, Md Didar Alam

Dear William,Thanks for your review. I am happy to hear that your stay was enjoyable and I look forward to welcoming you back for another great experience.Kind Regads,Pierluigi

Dear Alessandro,Thanks for your review. I am glad to hear that your stay was enjoyable, but I am sorry to see that the room did not meet your expectations. I hope to welcome you back in the future to deliver a flawless stay!Kind Regards,Pierluigi

Dear Rachel,Thanks for this fabulous score! I am happy to hear that your stay was great and we all look forward to welcoming you back!

Dear John, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square.I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

Dear Jenny, Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

Dear David, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Guest, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Alex, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Andrew, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear YvonneI will be addressing the point of staff being unfriendly as it is very important to us to ensure all team members are providing a warm welcome and are attentive to guests in every aspect throughout their stay.