Dear Jussi, Thank you for taking time to write a review. We are very pleased to see you enjoyed your stay, we hope to see you again soon. Kind regards Samantha Fitzgerald General Manager

We apologize for the experience you had while staying with us we are underway to making great improvements and hope you may return soon

Thank you for your feed bacl

Dear Nathalie,Thank you for your wonderful review! We're delighted to hear that you had an amazing stay at Tophams Hotel. It's fantastic to know that our convenient location near Victoria station provided easy access while still offering a peaceful retreat from the hustle and bustle of the city. We're glad you enjoyed our beautifully decorated hotel and that our staff made you feel welcome and assisted with storing your bags.We're thrilled that you found our continental breakfast varied and satisfying, providing the perfect start to your day. It's great to hear that you had such a positive experience overall and that you were happy with your choice to stay with us.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to Tophams Hotel in the future!Kind Regards,Irina

Dear Sandra,Thank you for your fantastic feedback! We're thrilled to hear that our hotel's central location near Victoria Underground made it convenient for you to explore the city. It's wonderful to know that you found our hotel to be a gem, and we're glad that you appreciated the cleanliness, tranquility, and friendliness of our staff.If there's anything else we can do to ensure your next stay is just as enjoyable, please don't hesitate to reach out. We look forward to welcoming you back to our hotel soon!Kind Regards,Irina

Dear Guest,Thank you for your fantastic feedback! We are glad that you enjoyed your stay with us!Kind Regards,Irina

Dear Mariah,Thank you for sharing your wonderful experience at The Tophams Hotel! We're thrilled to hear that your first time in London was made memorable by our comfortable accommodations and convenient location near Victoria Station. It's delightful to know that you enjoyed our amenities.We're glad you were able to explore the city easily and indulge in delicious meals nearby. It's fantastic to hear that our staff provided excellent service, accommodating your needs regarding bag storage and ensuring a peaceful atmosphere throughout your stay.We truly appreciate your kind words and are delighted that your experience with us exceeded your expectations. We look forward to welcoming you back to The Tophams Hotel for another exceptional stay in the future!Kind Regards,Irina

Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel.Looking forward welcoming back in the future.Kind Regards,Irina

Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel and that you found our location to be perfect, with convenient access to the subway. Ensuring our guests feel safe and comfortable is always a top priority for us, so it's fantastic to hear that you felt that way during your stay.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive experience. If there's anything else we can do to enhance your next visit or if you have any special requests, please don't hesitate to let us know. We can't wait to welcome you back for another pleasant stay in the future!Kind Regards,Irina

Dear Emily,Thank you so much for your heartfelt review! We're delighted to hear that you and your grandmother had such a wonderful and comfortable experience during your stay at our hotel. It's fantastic to hear that our reception staff went above and beyond to make sure you had everything you needed and that you found the rooms to be clean and comfortable, with convenient amenities like plenty of plugs for charging devices.We're also thrilled that you enjoyed our fantastic location near Victoria station, providing easy access to the rest of London.Your kind words mean the world to us, and we would be honoured to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us!Kind Regards,Irina

Dear Janet,Thank you for recommending our property! We're thrilled to hear that you found our hotel clean, safe, and conveniently located with great walkability to the overground, as well as neighborhood restaurants and coffee shops. Providing excellent value for our guests is always our goal, and we're delighted that you felt you received just that. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Kind Regards,Irina

Dear Guest,Thank you for your review! We're thrilled to hear that you had a fantastic experience at our hotel.Kind Regards,Irina

Dear Barbara,We're delighted to hear that our Hotel Manager could assist you personally and resolve your request or issue to your satisfaction. Providing exceptional service is our top priority, and we're thrilled that our efforts made a positive impact on your stay. Your appreciation means the world to us, and we'll be sure to pass along your kind words to our team. We look forward to the opportunity to welcome you back again soon for another wonderful experience!Kind Regards,Irina

Dear Guest,Thank you for your fantastic feedback! We are glad that you enjoyed your stay with us!Kind Regards,Irina

Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel.Looking forward welcoming back in the future.Kind Regards,Irina

Dear Freya,We're delighted to hear that you had a wonderful experience during your stay with us! It's fantastic to know that you found our staff to be lovely and that you enjoyed the beauty of our property. Your kind words mean a lot to us, and we're thrilled that you would choose to stay with us again in the future.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another memorable visit! Thank you for choosing to stay with us.Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,I regret to hear about the initial issues you encountered during your stay, especially the mix-up with your room assignment and the unwelcoming reception you received initially. It appears there was a misunderstanding regarding your single room booking, which our reception team should have clarified at check-in. It's disheartening to learn that your initial interaction with our reception staff did not reflect the high standard of customer service we aim for.However, I'm pleased to know that our night shift receptionist was able to resolve the situation with the professionalism and kindness we expect. Your feedback is extremely valuable to us, and we will promptly address the issues you've raised, particularly concerning the reception service and room assignment, to prevent such incidents in the future.We also acknowledge and appreciate your suggestion to recognize the outstanding service provided by our night shift receptionist. We agree that acknowledging such exceptional efforts is crucial, and we will certainly consider your feedback in this regard.Thank you for bringing these issues to our attention. We hope to welcome you back in the future to offer you a superior experience that not only meets but surpasses your expectations.Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you very much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay and found our service to your liking. Our team works hard to ensure every guest has a memorable experience, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to our hotel in the near future. Thank you again for choosing us for your stay!Kind Regards,Irina

Dear Guest,Thank you for sharing your experience with us, and we apologize for the disappointment you encountered during your stay. Your feedback regarding the room size and layout is concerning, and we regret any inconvenience it caused.We strive to provide accurate representations of our accommodations through our photos and descriptions, and we are disheartened to hear that they did not meet your expectations. Please know that we take your comments seriously and will review our advertising materials to ensure they reflect the reality of our rooms more accurately.We understand your frustration and regret that your experience fell short of your expectations. We value your feedback as it helps us improve, and we hope to have the opportunity to regain your trust in the future.Kind Regards,Irina

Dear Valued Guest,Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards,Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards,Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards,Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards,Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest,Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay.It was a pleasure to have you with us and we look forward to welcoming you back again soon.Kind regards,Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Valued Guest, Thank you for taking the time to leave such a wonderful review of your recent visit at The Tophams Hotel. We are thrilled to hear that you thoroughly enjoyed your stay. It was a pleasure to have you with us and we look forward to welcoming you back again soon. Kind regards, Irina

Dear Guest,Thank you for sharing your detailed feedback following your recent stay at our property. We appreciate your positive remarks about our convenient and walkable location, as well as the safety you felt in the area. We're also delighted to hear that you found our staff to be kind and professional.However, we sincerely apologize for the inconveniences you encountered during your stay. We take your comments about the door chain lock not functioning seriously and will ensure that this issue is promptly addressed to maintain the safety and security of our guests.We deeply regret the disturbance caused by the extended fire alarm during the early morning hours. We understand the importance of communication during such situations and apologize for any confusion. Our team should have provided an explanation and apology for the alarm, and we recognize the impact it had on your comfort and peace of mind.Your feedback is invaluable, and we will use it to enhance our communication procedures and ensure that our guests are informed and reassured in similar situations. Please accept our sincere apologies for any anxiety or inconvenience this may have caused.We appreciate your understanding and hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future.Kind Regards,Irina