Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 374 kautta 1001 arvostelua" "
10–Loistava
374
Arvosana 8 - Hyvä. 353 kautta 1001 arvostelua" "
8–Hyvä
353
Arvosana 6 - OK. 151 kautta 1001 arvostelua" "
6–OK
151
Arvosana 4 - Huono. 68 kautta 1001 arvostelua" "
4–Huono
68
Arvosana 2 - Hirveä. 55 kautta 1001 arvostelua" "
2–Hirveä
55
8,2/10
Siisteys
8,6/10
Henkilökunta ja palvelu
7,6/10
Palvelut/mukavuudet
7,6/10
Majoituspaikan kunto ja tilat
7,6/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Heather
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
28.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful
Heather
Yöpyi 3 yötä toukokuussa 2024
Bw Management vastasi 28.5.2024
Thank you so much, Heather for the perfect score and complimenting the staff. We will surely inform them of your kind words. We hope to see you again.
10/10 Loistava
Boris
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Safe and quiet
Boris
Yöpyi 2 yötä toukokuussa 2024
6/10 OK
Jaqueline
Matkusti pienten lasten kanssa
27.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Didnt like the parking area
Jaqueline
Yöpyi 1 yön toukokuussa 2024
Bw Team vastasi 27.5.2024
Thank you, Jacqueline for staying with us. We hope to see you again in the near future.
10/10 Loistava
Luis
Matkusti perheen kanssa
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is excellent thank
Luis
Yöpyi 2 yötä toukokuussa 2024
Bw Team vastasi 28.5.2024
Thank you, Luis for staying with us and submitting your perfect score. We hope to see you again.
10/10 Loistava
Jeffrey
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super nice people very helpful
Jeffrey
Yöpyi 1 yön toukokuussa 2024
Bw Management vastasi 27.5.2024
What a lovely review. Thank you so much, Jeffrey for giving us a perfect score and complimenting the staff. We will surely inform everyone of your kind words. We hope to see you again soon.
10/10 Loistava
Catherine
26.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Catherine
Yöpyi 3 yötä toukokuussa 2024
Bw Team vastasi 27.5.2024
Thanks, Catherine for the perfect score. We love to see you again soon.
8/10 Hyvä
Barbara
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Barbara
Yöpyi 1 yön toukokuussa 2024
Bw Team vastasi 25.5.2024
Thank you, Barbara for staying with us. We hope to see you again soon.
2/10 Hirveä
Tson-telle
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
22.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had an unexpected medical emergency my father whom I caregive for went into an unexpected surgery. We couldn’t make our check in the next day. Due to needing to be at the hospital. I called the day we went to the ER which was the day before check in. Asked if we could get a partial refund or a refund since this is an emergency. We had to cancel our entire plans and stay the whole weekend. Expedia tried to help but Best western refused to help or give a refund in anyway knowing we would not make it. So we were charged $267. For one night. I do not recommend working or purchasing a room from such heartless money grubbing organization
Tson-telle
Yöpyi 1 yön toukokuussa 2024
Bw Management vastasi 24.5.2024
Hello sir,We are very sorry that your father had to undergo an unexpected surgery. We hope he is now well and in good health.We really wish that unfortunate event did not happen and that you could have enjoyed your stay with us.We continue to await proof of your emergency so that we can consider any concessions. We encourage all travelers to book the refundable rate or acquire travel insurance. You booked your reservation through Expedia. Expedia offers travel insurance for a minimal fee exactly for these circumstances. However, even Expedia would require proof of your medical emergency to reimburse your travel.We encourage all travelers to book the refundable rate or obtain travel insurance for a minimal fee when there is a chance that your stay is unlikely.We apologize for the inconvenience.Thank you.
8/10 Hyvä
Katrina
Matkusti perheen kanssa
21.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
The staff was nice. The hotel really needs an update. It was fairly clean and the breakfast was good.
Katrina
Yöpyi 1 yön toukokuussa 2024
Bw Team vastasi 21.5.2024
Thank you, Katrina for staying us and submitting your comment. We hope to see you again soon.
10/10 Loistava
Brandi
Matkusti perheen kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I love the property. It’s nice quiet, respectful clean feels just clean when I stay there.
Brandi
Yöpyi 2 yötä toukokuussa 2024
Bw Team vastasi 20.5.2024
Thank you very much, Brandi for staying with us and giving us a perfect score. We are glad that you found the hotel quiet and clean. We hope to see you back soon.
8/10 Hyvä
Fred, Hayward
Matkusti perheen kanssa
20.5.2024
The parking for guest is very narrow and small.
Fred
Yöpyi 1 yön toukokuussa 2024
Bw Team vastasi 20.5.2024
Thank you, Fred for staying with us. We hope to see you again in the near future.
10/10 Loistava
Robert, Sacramento
Matkusti perheen kanssa
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perhaps this is an LA or CA thing, but the shower head was designed for submarines -- i.e., almost no flow. Other than that, everything worked and the room was quiet and comfortable.
Robert
Yöpyi 3 yötä toukokuussa 2024
Bw Team vastasi 14.5.2024
Thank you, Robert for the perfect score and submitting your comments. Water buildup residue could have cause the low flow on the shower but we are check every shower head regularly. We'll check them again. Thank you again for letting us know and we hope to see you again.
10/10 Loistava
Moises
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Moises
Yöpyi 2 yötä toukokuussa 2024
Bw Team vastasi 14.5.2024
Thanks, Moises for the perfect score. We love to see you back soon.
10/10 Loistava
Jacci
Matkusti perheen kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was great. Full breakfast, short walk to train. Staff went above and beyond to accommodate. Would highly recommend!!
Jacci
Yöpyi 4 yötä toukokuussa 2024
Bw Team vastasi 12.5.2024
What a lovely review. This will really inspire our staff to do what we do. We are glad that you’re happy with your stay. We love to see you back soon.
8/10 Hyvä
Desiree
Liikematkailija, Matkusti kumppanin kanssa
7.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great except for the parking. It's already a challenge to get in and out, I would suggest to block off anyone being able to park in the first 3 stalls to make maneuvering a bit easier trying to get out of there. I can't believe the magic my husband had to do to get us out of there and we STILL hit the roof and the side walls. Other than that, staff was really nice and accommodating helping me print something important upon checking in. I'd definitely stay again, I just wouldn't park there 😳
Desiree
Yöpyi 1 yön toukokuussa 2024
Bw Team vastasi 9.5.2024
Thanks for the suggestion and we shall take a look into it. We love to hear that you’ll stay with us again.
8/10 Hyvä
John
Matkusti perheen kanssa
7.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice property. Met all of our requirements. The surrounding area is not the best but is typical of Los Angeles. You need a car.
John
Yöpyi 3 yötä huhtikuussa 2024
Bw Team vastasi 7.5.2024
Thank you, John for staying with us. We hope to see you again in the near future.
8/10 Hyvä
Vicente
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was good itself the only bad thing to note about the property is the underground parking is limited and it's really tight, but if you know how to drive in tight spaces you'll be fine and another one is the ac unit, I'm not saying it doesn't work but it's positioned in an area where it doesn't really flow thru the room, especially in the area where the couch is at I don't know if it was just that room itself but it gets the job done eventually but other than those two the room was fine the amenities where good breakfast was amazing and overall it was a good stay
Vicente
Yöpyi 1 yön toukokuussa 2024
Bw Team vastasi 6.5.2024
Thank you, Vicente for staying with us and submitting your comment. We are forwarding this matter to the right department. We hope to see you again when you visit LA.
10/10 Loistava
Deynis
Matkusti pienten lasten kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good breakfast options!
Deynis
Yöpyi 3 yötä huhtikuussa 2024
Bw Team vastasi 3.5.2024
Thank you, Deynis for the perfect score and complimenting the breakfast. We love to see you back soon.
6/10 OK
maria ana
2.5.2024
Hyvää: Siisteys
maria ana
Yöpyi 3 yötä huhtikuussa 2024
Bw Team vastasi 3.5.2024
Thank you, Maria for staying with us. We hope to serve you better next time.
6/10 OK
Travis
Matkusti kumppanin kanssa
28.4.2024
Hyvää: Henkilökunta ja palvelu
The employees were fabulous!!!
Travis
Yöpyi 1 yön huhtikuussa 2024
Fred - Assistant Manager vastasi 29.4.2024
Thank you, Travis for complimenting the staff. I will surely inform them of your kind words. We hope to see you again soon.
4/10 Huono
Terry
Matkusti kumppanin kanssa
26.4.2024
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were very disappointed in the room. It was very tiny. The bathroom was ridiculously small. I didn’t feel that anything was really clean and I would not even hang my clothes in the closet. I am very sorry, but this is not our type of place. We left within the hour.
Terry
Yöpyi 2 yötä huhtikuussa 2024
Bw Management vastasi 26.4.2024
We thoroughly inspect all guest rooms before we rent them. We also just shampooed the carpet where you were supposed to stay. We understand that you prefer not to stay and we decided not to penalize you for a night and yet we still got this score? Thank you anyway.
8/10 Hyvä
Benjamin
25.4.2024
Benjamin
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 15.5.2024
Thank you, Benjamin for staying with us. We hope to see you again.
2/10 Hirveä
Jason
23.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I was double charged
Jason
Yöpyi 1 yön huhtikuussa 2024
Fred - Assistant Manager vastasi 24.4.2024
First, let me thank you for staying with us and submitting your score although we could be happier if it's a high score. Based on my investigation here, we charged Expedia and not your credit card. As a matter of fact, my staff tried to charge you for the 11.00 parking fee only but your card was declined. Should there be any authorization on your card by accident, rest assure that it'll drop in a few days and promise you that you were not charged twice. We hope to see you again.
8/10 Hyvä
George
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
George
Yöpyi 3 yötä huhtikuussa 2024
Bw Team vastasi 24.4.2024
Thank you, George for staying with us. We hope to see you again soon.
10/10 Loistava
Mike
Liikematkailija, Matkusti kumppanin kanssa
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fred was very helping during my stay, I would recommend this hotel if you are getting surgery and need accommodation.
Mike
Yöpyi 2 yötä huhtikuussa 2024
Fred - Assistant Manager vastasi 22.4.2024
Thank you, Mike for staying with us and your compliment. I look forward to serving you again and hopefully on a different circumstance :)
6/10 OK
Many
21.4.2024
Huonoa: Siisteys
El baño tenia hongos
Many
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 22.4.2024
Thank you for your comment, Many. We will look into it ASAP. We hope to serve you better next time.
6/10 OK
Gilian D.
19.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gilian D.
Yöpyi 3 yötä huhtikuussa 2024
Bw Team vastasi 22.4.2024
Thank you, Gilian for submitting your score. We hope to see you again so that we can serve you better next time.
10/10 Loistava
Tuan
17.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tuan
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 19.4.2024
Thank you for the perfect score. We hope to see you again soon.
2/10 Hirveä
James
13.4.2024
James
Yöpyi 2 yötä huhtikuussa 2024
Bw Team vastasi 3.5.2024
Thank you, James for staying with us but you could've been specific on where we fell short on you expectation. You see, the room where you stayed was on the top floor facing away from the street and a lot of regular guests always ask for that room. At any rate, we hope the you'll be back so that we can serve you better next time.
10/10 Loistava
Leslie
13.4.2024
Leslie
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 14.4.2024
Thank you so much, Leslie for giving us a perfect score. We love to see you again soon.
10/10 Loistava
Alicia
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
12.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was great!
Alicia
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 13.4.2024
Thanks, Alicia for the perfect score and complimenting the staff. We will surely inform everyone about this. We love to see you back soon.
10/10 Loistava
Ivan
Matkusti perheen kanssa
11.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The manager was really nice and helpful!
Ivan
Yöpyi 1 yön huhtikuussa 2024
Fred - Assistant Manager vastasi 12.4.2024
Thank you so much, Ivan for the perfect score. It is my pleasure to serve you and I am looking forward to serve you again soon.
10/10 Loistava
Curtis, Colorado Springs
Liikematkailija
11.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s a very nice and very convenient to Santa Monica Pier which is 12 mins away. Train is right next door to take as well. Great value and breakfast too
Curtis
Yöpyi 1 yön huhtikuussa 2024
Bw team vastasi 11.4.2024
Thank you, Curtis for staying with us and submitting your review. Truly the location of our hotel is one of the reasons why guests especially tourists stay with us because we are centrally located to most tourist spots in LA and the metro is just a stone throw away. We hope to see you again soon.
10/10 Loistava
Cynthia
Matkusti perheen kanssa, Liikematkailija
9.4.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely needs updated. Worst thing was sitting on the toilet and repeatedly smashing my elbow on the toilet paper holder and my knee on the other side kept hitting the vanity. I paid $11 to be able to park my car in basically an alley way where I had to worry about my car being hit by another car parking because the spots are to small and at very odd angles. Oh and the 80s carpet everywhere was a very nice touch. I assure i will never be staying here again.
Cynthia
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 9.4.2024
Thank you for staying with us. We also apologize that your expectations were not met. We hope that you'll have a change of heart and give us another chance to serve you better next time.
6/10 OK
gabriel
Matkusti perheen kanssa
8.4.2024
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
you must pay for parking !!!
the parking is too small
the cleaning service of the room si not all days,!!! is one day yes,one day dont
gabriel
Yöpyi 5 yötä huhtikuussa 2024
Bw Team vastasi 8.4.2024
Hotel has been charging for parking for 10 years now and it's posted in our website and also in all third party booking engines like Expedia. We are sorry that you missed it. Regarding cleaning the room, most hotels give maid service upon request only wherein ours is better since we do it every other day. Thank you for staying with us.
8/10 Hyvä
Seyum
Matkusti perheen kanssa
7.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The employee at hotel, they were very helpful for everything
Seyum
Yöpyi 4 yötä huhtikuussa 2024
Bw Team vastasi 7.4.2024
Thank you very much for staying with us and submitting your comments. This will make our day and continue to do what we do. We hope to see you again soon.
10/10 Loistava
Jozell
Matkusti perheen kanssa
5.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was very kind and helpful. We enjoyed our stay
Jozell
Yöpyi 1 yön huhtikuussa 2024
Bw Team vastasi 6.4.2024
Your score and review make our day. Thanks a million for staying with us. We look forward to seeing you again in the near future.
6/10 OK
James
5.4.2024
James
Yöpyi 3 yötä huhtikuussa 2024
Bw Team vastasi 6.4.2024
Thank you, James for staying with us. We hope to serve you again when you come back to LA.
10/10 Loistava
Miguel
4.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Closed distance from Santa Monica pier
Miguel
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 9.5.2024
Thank you, Miguel for the perfect score. Truly the hotel is accessible to most tourist spots in LA especially the Santa Monica pier. We hope to see you again soon.
8/10 Hyvä
Pedro Alfonso Menendez
1.4.2024
Hyvää: Palvelut/mukavuudet
Buena
Pedro Alfonso Menendez
Yöpyi 5 yötä maaliskuussa 2024
Bw Team vastasi 2.4.2024
Muchos gracias, Pedro.
8/10 Hyvä
Arora
31.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Arora
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 2.4.2024
Thanks, Arora for staying with us and submitting your score. We hope to see you again.
10/10 Loistava
Gabriela, Arroyo Grande
Matkusti perheen kanssa
30.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Extremely low water pressure in the shower (which we understand given California drought regardless of good rain this year).
Water temperature was hard to adjust with extremes of hot/cold. I think this is an easy fix. We had to do it in our own home. Room 311.
Gabriela
Yöpyi 2 yötä maaliskuussa 2024
Bw Team vastasi 30.3.2024
Thank you so much for staying with us and submitting your comment particularly the shower temperature. We are starting to change the old mixing valve and said room will be change next. Thanks again for letting us know.
4/10 Huono
Carly
30.3.2024
Carly
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 20.4.2024
Thank you, Carly for staying with us. We hope to see you again so that we can serve you better next time.
8/10 Hyvä
Shambhavi
27.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not very spacious parking area.
Shambhavi
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 27.3.2024
Thank you, Shambhavi for staying with us and submitting your comment. We hope to see you again on your next journey to LA.
10/10 Loistava
Pankaj, San Ramon
27.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pankaj
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 28.3.2024
Thank you, Pankaj for staying with us and submitting your perfect score. We love to see you back soon.
8/10 Hyvä
Lorena
26.3.2024
Lorena
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 16.4.2024
Thanks, Lorena for staying with us. We hope to see you again in the near future.
8/10 Hyvä
zaira
Matkusti perheen kanssa
26.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bathroom was super small and tight for five people
zaira
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 26.3.2024
Thank you for staying with us and submitting your review. We have few rooms here with larger bathrooms. Hopefully you can stay in one of that rooms next time you visit LA.
10/10 Loistava
Edwin
Matkusti perheen kanssa
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was great with a separate room with a TV and terrace. Fred, the manager, is very accommodating. We stayed there before and will stay there again. It is convenient to UCLA, Santa Monica, shopping and restaurants.
Edwin
Yöpyi 5 yötä joulukuussa 2023
Bw Team vastasi 26.3.2024
Thank you very much for staying with us and complimenting Fred. We are glad that you enjoyed your stay and we are definitely looking forward to serve you again in the near future.
10/10 Loistava
Melvin
Matkusti kumppanin kanssa
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was quiet and relaxing. Great customer service
Melvin
Yöpyi 1 yön maaliskuussa 2024
Bw Team vastasi 25.3.2024
What a relaxing review :) Thank you so much Melvin for staying with us and giving us a perfect score. We love to see you again when you visit Los Angles.
8/10 Hyvä
Thomas
18.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Right off the metro. I liked it
Thomas
Yöpyi 2 yötä maaliskuussa 2024
Bw Team vastasi 19.3.2024
Truly the hotel is just a stone throw away from the metro stop and the train will lead passengers either to Santa Monica pier heading west and to the heart of down LA heading east. We hope to see you again soon.