Aulan oleskelutila

Arvostelut: Hyland Inn Pasadena Civic Auditorium

2.5 out of 5
Hyland Inn Pasadena Civic Auditorium
2462 E Colorado Blvd, Pasadena, CA

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 420 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 367 kautta 1002 arvostelua" "
Arvosana 6 - OK. 124 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 43 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 48 kautta 1002 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Luis Eduardo, Tijuana

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy limpio y completo el lugar además de tranquilo
Yöpyi 1 yön toukokuussa 2024
John vastasi 23.5.2024
Thank you for your review! We appreciate your feedback.

10/10 Loistava

Hong

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Nice, good area, nice staff
Yöpyi 1 yön toukokuussa 2024
Sam vastasi 20.5.2024
Thank you, Hong, for your excellent review! We are thrilled to hear that you enjoyed our location and found our staff pleasant. Your feedback is greatly appreciated and will be shared with our team to continue motivating them. We look forward to welcoming you back soon!

10/10 Loistava

Christine, Tustin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean comfortable room, friendly front desk staff. One suggestion, better towels.
Yöpyi 1 yön toukokuussa 2024
Sam vastasi 16.5.2024
Hi Christine, we're so glad you found our room comfortable and our staff friendly! Thanks for your suggestion about the towels; we're looking into improving our amenities based on your feedback. Hope to see you again soon!

8/10 Hyvä

Griselda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice and clean.
Yöpyi 1 yön toukokuussa 2024
Sam vastasi 16.5.2024
Thank you, Griselda, for taking the time to review us. We're pleased to know you found everything clean and to your satisfaction. We hope your next stay is even better!

10/10 Loistava

Bryan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Sam vastasi 11.5.2024
Thank you for your review!

10/10 Loistava

Devin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was so amazing! Beautiful views of the mountain, very easy location to travel to and from, and the staff was so friendly! There is a Walgreens and a grocery store walkable distance from the hotel.
Yöpyi 2 yötä toukokuussa 2024
Sam vastasi 10.5.2024
Thank you, Devin, for the wonderful review and for choosing our hotel! We're thrilled to hear that you appreciated the beautiful views, convenient location, and our friendly staff. We look forward to welcoming you back soon!

8/10 Hyvä

Nathaniel

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys
Poor water pressure, large bathtub which could not be filled with water because there was no plug and no tub faucet, only a showerhead. Pool was cold. No hangers in the room. No spare rolls of toilet paper. Window difficult to open without a pocket knife. Good bed.
Yöpyi 2 yötä huhtikuussa 2024
Sam vastasi 4.5.2024
Thank you for taking the time to share your feedback, Nathaniel. We’re sorry to hear that certain aspects of your stay did not meet your expectations. Please note that our bathtubs are designed primarily for showers, and we apologize for any inconvenience this may have caused. Regarding the pool, while it is kept at standard temperature, our Jacuzzi is indeed heated for those preferring a warmer option. For future visits, please remember that additional amenities such as hangers and toilet paper are available 24/7 at the front desk. We hope to have the opportunity to welcome you again and provide a more satisfying experience.

10/10 Loistava

Ines

Yöpyi 1 yön toukokuussa 2024
John vastasi 23.5.2024
Thank you for your review! We appreciate your feedback.

8/10 Hyvä

Lourdes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice and clean
Yöpyi 2 yötä huhtikuussa 2024
Sam vastasi 30.4.2024
Thank you, Lourdes! We're glad you found our property nice and clean. We look forward to your next visit!

10/10 Loistava

Fadi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice people
Yöpyi 4 yötä helmikuussa 2024
John vastasi 24.4.2024
Thank you for your review! We appreciate your feedback.

10/10 Loistava

Alondra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Habitación limpia y confortable
Yöpyi 2 yötä huhtikuussa 2024
John vastasi 24.4.2024
Thank you for your review! We appreciate your feedback.

10/10 Loistava

Nathan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
John vastasi 24.4.2024
Thank you for your review! We appreciate your feedback.

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place was nice and clean. Staff was very accommodating friendly. The property ok a regular neighborhood so anything are accessible restaurants convenience stores etc. I enjoy my stay. I read one review that said “the bed was on wheels and every time he rolled over the bed move and squeaked” I laughed because I tend to lean on things in the bed did try to roll away from me L O L, but I slept comfortable. There was no squeaking or moving or anything like that only when I leaned on it. no complaints. I would gladly stay again!
Yöpyi 1 yön maaliskuussa 2024
Sam vastasi 21.4.2024
Thank you for sharing your experience, James! We're delighted to hear that you had a comfortable stay and enjoyed the convenient location of our property. We look forward to welcoming you back in the future!

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean rooms and property. Safe area of town. Very friendly staff. Highly recommend staying here.
Yöpyi 8 yötä huhtikuussa 2024
Sam vastasi 19.4.2024
Thank you, Melissa! We're thrilled to hear you enjoyed your stay and felt safe and welcomed. We appreciate your recommendation and look forward to welcoming you back soon!

8/10 Hyvä

Robert

Yöpyi 1 yön huhtikuussa 2024
John vastasi 30.4.2024
Thank you for your review!

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean, well maintained and I had a very good 4 night stay. The staff was friendly and prompt with requests. Absolutely no complaints.
Yöpyi 3 yötä huhtikuussa 2024
Sam vastasi 14.4.2024
Thank you so much for your kind words, John! We're thrilled to hear you enjoyed your stay and found our team helpful. Looking forward to welcoming you back to Hyland Inn soon!

10/10 Loistava

Katharine Day

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Free parking in site and very clean rooms! The bed was also super comfortable.
Yöpyi 3 yötä maaliskuussa 2024
John vastasi 4.4.2024
Thank you for your review! We appreciate your feedback.

8/10 Hyvä

Mark

Yöpyi 2 yötä maaliskuussa 2024
Sam vastasi 19.4.2024
Thank you for your review!

10/10 Loistava

Christopher, Modesto

Yöpyi 3 yötä maaliskuussa 2024
John vastasi 29.3.2024
Thank you for your review

8/10 Hyvä

Koko

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
John vastasi 27.3.2024
Thank you for your review! Your feedback is valuable, and we hope to welcome you back in the future.

6/10 OK

nianfeng, san lorenzo

Matkusti perheen kanssa
Hyvää: Siisteys
住宿条件和设施不齐全。
Yöpyi 2 yötä maaliskuussa 2024
Sam vastasi 23.3.2024
Thank you for your review! We appreciate your feedback. We'll take your comments into consideration to enhance our guests' experience. Your input is valuable, and we hope to welcome you back in the future.

10/10 Loistava

Aiping

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean, neat!
Yöpyi 1 yön maaliskuussa 2024
Sam vastasi 23.3.2024
Thank you for your review!

2/10 Hirveä

Susan, Clovis

Yöpyi 1 yön maaliskuussa 2024
Sam vastasi 8.4.2024
We're sorry to hear your stay didn't meet expectations. We're committed to improvement and would value the chance to hear more about your experience to better serve you in the future

10/10 Loistava

Susan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I felt safe at this location. I only wished they offered at least a continental breakfast with coffee other than the coffee that’s in the room. I just went to my room and eat at the taco truck across the street good tacos 🌮
Yöpyi 1 yön maaliskuussa 2024
Sam vastasi 19.3.2024
Thank you for your review, Susan! We're glad to hear that you felt safe during your stay. We appreciate your feedback regarding the breakfast options, and we'll certainly take it into consideration for future improvements.We hope to welcome you back soon for another pleasant stay.

6/10 OK

ZIFAN

Huonoa: Siisteys
Yöpyi 2 yötä maaliskuussa 2024
Sam vastasi 23.3.2024
Thank you for your review!

4/10 Huono

Robert

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 2 yötä maaliskuussa 2024
Sam vastasi 12.3.2024
Thank you for your review! We appreciate your feedback. We'll take your comments into consideration to enhance our guests' experience. Your input is valuable, and we hope to welcome you back in the future.

8/10 Hyvä

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Good basic motel/hotel. Had to get hand towels and extra coffee at the front desk. Good location, clean rooms
Yöpyi 4 yötä helmikuussa 2024
Sam vastasi 27.2.2024
Thank you, Richard, for your review. We're glad you found our location convenient and our rooms clean. We apologize for any inconvenience regarding the hand towels and coffee. We appreciate your feedback and look forward to welcoming you back to Hyland Inn for another comfortable stay.

10/10 Loistava

María

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sin duda alguna es una propiedad bastante tranquila para ospedarse .
Yöpyi 3 yötä helmikuussa 2024
Sam vastasi 27.2.2024
¡Gracias, María! Nos complace saber que disfrutaste de la tranquilidad de nuestra propiedad. Esperamos tenerte de nuevo con nosotros en el futuro.

2/10 Hirveä

Maria

Yöpyi 1 yön helmikuussa 2024
Sam vastasi 23.3.2024
Hello Maria, we're sorry to hear that your experience with us fell short of your expectations. We apologize for any inconvenience you may have encountered. If you're willing to share more details about your stay, we would appreciate the opportunity to address your concerns and improve in the areas where we may have fallen short. Your feedback is important to us.

8/10 Hyvä

Marvin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property felt safe. I didn’t like there was no public restroom after check out.
Yöpyi 2 yötä helmikuussa 2024
Sam vastasi 23.2.2024
We appreciate your feedback and understand your concern about the lack of public restrooms after checkout. We continuously strive to improve our facilities and services. Thank you for highlighting this matter.

10/10 Loistava

Nancy

Liikematkailija
I have stayed at this property at least 15 times in the past four months, and my experience every single time has been excellent. The staff always placed me on the floor that I requested, the rooms are clean, the housekeeping staff is great, the front desk employees are welcoming, respectful, kind, and accommodating and my experience has always been wonderful. In fact, I come to Pasadena every week or every other week for work, and I have always stayed at The Hyland Inn.
Yöpyi 2 yötä helmikuussa 2024
Sam vastasi 21.2.2024
Thank you for your continued loyalty and sharing your positive experiences. We're thrilled to hear about your satisfaction with our staff, cleanliness, and overall service. Your feedback is invaluable, and we look forward to welcoming you back to The Hyland Inn on your next visit to Pasadena.

4/10 Huono

Deanna

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
My main complaint was a lack of basic amenities. There were bath towels but no hand towels. There was one tiny bottle of shampoo. Our room came with a current roll of toilet paper, no extra roll, and no box of tissues. Other than that it was fine, but just surprising to pay over $200/night for that.
Yöpyi 2 yötä helmikuussa 2024
Sam vastasi 21.2.2024
Dear Deanna,Thank you for your feedback. We apologize for the oversight regarding amenities in your room. We are addressing this with our new housekeeping staff to ensure all rooms are fully stocked for our guests. We appreciate your understanding and hope to provide a better experience in the future.Best regards,Hyland Inn Management

10/10 Loistava

Edwin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Sam vastasi 19.2.2024
Thank you for your review! We're delighted you enjoyed your stay and look forward to your next visit.

10/10 Loistava

Deidra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a delightful stay and had everything we needed
Yöpyi 1 yön helmikuussa 2024
Sam vastasi 18.2.2024
We're glad to hear your stay met all your needs, Deidra! Thank you for choosing us, and we look forward to welcoming you back again soon.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I had a thoroughly enjoyable experience at this hotel. The front staff receptionist was polite and professional. The room was clean, aesthetic and well cared-for. The other guests at the hotel were quiet and respectful. All in all a first-rate experience.
Yöpyi 1 yön helmikuussa 2024
Sam vastasi 14.2.2024
Dear Michael, thank you for your kind words! We're delighted to hear that you had a thoroughly enjoyable experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon!

2/10 Hirveä

Alice

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The picture posted on Expedia site was not the one that was booked for me. Hyland apparently has several properties and I was not booked by Expedia for the one advertised on the website.
Yöpyi 2 yötä helmikuussa 2024
Sam vastasi 13.2.2024
Dear Alice,Thank you for your feedback regarding our Expedia listing. We apologize for any confusion caused by the outdated photos. We're currently in the final stages of a major renovation, with about 95% completion. You're experiencing our newly renovated property in its entirety. We understand the importance of updating the pictures promptly, and we're working diligently to do so once the renovation is fully completed. We appreciate your understanding and hope you enjoy the fresh amenities and modern upgrades our renovated property offers.Warm regards,Hyland Inn

10/10 Loistava

Sasha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good service and bed was comfortable.
Yöpyi 1 yön helmikuussa 2024
Sam vastasi 12.2.2024
Thank you, Sasha, for your kind feedback! We're thrilled to hear you enjoyed our service and found the bed comfortable. We look forward to welcoming you back for another great stay!

10/10 Loistava

Maija

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A bit noisy at night but overall a good stay.
Yöpyi 1 yön helmikuussa 2024
Sam vastasi 11.2.2024
Thank you for your feedback, Maija! We're glad to hear that you had a good overall stay with us. We apologize for any noise disturbance at night and appreciate your understanding. We hope to welcome you back soon for another pleasant experience.

10/10 Loistava

Thomas

Matkusti lemmikkien kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Nice clean place
Yöpyi 2 yötä helmikuussa 2024
Sam vastasi 6.2.2024
Thank you, Thomas, for your positive feedback! We're thrilled to hear you enjoyed your stay and found our place clean and welcoming. Looking forward to welcoming you back soon!

6/10 OK

William Oliver

No wash cloths
Yöpyi 2 yötä joulukuussa 2023
Sam vastasi 5.2.2024
We apologize for the oversight with the washcloths; it seems our new housekeeper may have missed this detail. We're addressing this to ensure it doesn't happen again. Thank you for bringing it to our attention.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’ve stayed here several times and always come back because it’s everything you need for a few nights stay.
Yöpyi 1 yön tammikuussa 2024
Sam vastasi 5.2.2024
Thank you, Joseph, for your continued patronage. We're delighted to hear you enjoy your stays with us and find our amenities suitable for your needs. Looking forward to welcoming you back soon!

6/10 OK

Macie

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Sam vastasi 3.2.2024
Thank you for your review!

10/10 Loistava

John R

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Updated, clean and safe lodgings in a convenient location with great services nearby.
Yöpyi 4 yötä tammikuussa 2024
Sam vastasi 2.2.2024
Thank you, John, for your review! We're delighted you enjoyed your stay.

6/10 OK

Luis, Las Vegas

Matkusti perheen kanssa
Sabanas sucias
Yöpyi 2 yötä tammikuussa 2024
Sam vastasi 2.2.2024
Thank you for your review! We appreciate your feedback. We'll take your comments into consideration to enhance our guests' experience. Your input is valuable, and we hope to welcome you back in the future.

10/10 Loistava

Johnny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was greeted by friendly staff. The room was as shown as on the picture. All Furnitures are relatively new. The bed and pillows are very comfortable. Not everything are updated. The bathroom is clean and had new panel wall. But, the faucet was not updated. The hair dryer was stuck on the ON position. You can only turn it off by pulling the plug. Overall, I will definitely return to this hotel.
Yöpyi 1 yön tammikuussa 2024
Sam vastasi 28.1.2024
Thank you for your kind words and feedback. We're thrilled to hear about your positive experience with our staff and comfort of our rooms. We appreciate your insights on the updates needed and will address these to enhance our guest experience. Looking forward to welcoming you back to Hyland Inn!

10/10 Loistava

hilda v.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I highly recommend it. Safe, quiet, clean and convenient.
Yöpyi 1 yön tammikuussa 2024
Sam vastasi 26.1.2024
Thank you for your review!

6/10 OK

Rick

Yöpyi 1 yön tammikuussa 2024
Sam vastasi 26.1.2024
Thank you for your review!

10/10 Loistava

Jesse

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Sam vastasi 17.1.2024
Thank you for your review!

2/10 Hirveä

Lawrance, Granada Hills

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very low quality room , old towels, furniture is old
Yöpyi 1 yön tammikuussa 2024
Sam vastasi 16.1.2024
Thank you for your feedback. We're committed to continuous improvement and are currently updating our furnishings and amenities to enhance guest experience. Your input is greatly appreciated and helps us in our efforts to provide the best service possible.

10/10 Loistava

marko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Safe and nice
It was a great experience. We loved the area around, safe and with a lot of food options. The hotel was clean and the staff were very nice!
Yöpyi 2 yötä tammikuussa 2024
Sam vastasi 16.1.2024
Thank you for your review!