I have stayed at this property at least 15 times in the past four months, and my experience every single time has been excellent. The staff always placed me on the floor that I requested, the rooms are clean, the housekeeping staff is great, the front desk employees are welcoming, respectful, kind, and accommodating and my experience has always been wonderful. In fact, I come to Pasadena every week or every other week for work, and I have always stayed at The Hyland Inn.