Dear Jessica,Thank you for taking the time to provide this feedback. It is regretful to hear that our pillows were not very comfortable during your stay with us. We will be sure to investigate the room you occupied and make the necessary changes immediately. We hope you have a lovely week and we sincerely hope to welcome you again in the future.

Dear Priska,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Pasadena Rose & Crown Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Pasadena Rose & Crown Hotel hotel soon!Thank you,Pasadena Rose & Crown Hotel Management

Dear Brenda,We're thrilled you had a welcoming and enjoyable experience during your stay with us! Providing helpful and friendly service is a priority, and we're delighted that our staff made you feel welcome. It's also great that you enjoyed the varied and tasty breakfast options. Your satisfaction is our goal, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Thank you,Pasadena Rose & Crown Hotel Management

Dear Susan,Thank you so much for this sweet review of your stay at our hotel! It is truly exciting to see how much you enjoyed our clean and comfortable hotel room, and we sincerely wish to become your choice of hotel here in Pasadena. Hope you have a lovely week and we long to welcome you again in the near future!

Dear Jeffrey,Thank you for the feedback. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting the Pasadena Rose & Crown Hotel.Sincerely,Pasadena Rose & Crown Hotel Management

Dear Tracee,Thank you so much for this perfect score review! It is delightful to hear that you enjoyed our hotel's safe environment, right in the heart of Pasadena just next to Old Pasadena! It would be an honor to welcome you again whenever you plan your trip to our lovely city again, and we hope you have a lovely weekend!

Dear Janet,Thank you for this flawless review of your stay with us! It is exciting to know that you enjoyed friendly service from our staff, and I will be sure to share this good news with them. Hope you have a marvelous weekend and we long to welcome you again in the near future!

Dear Jason,Thank you so much for this lovely, perfect score review of your stay at our hotel. We are excited to see that you really enjoyed our clean and quiet hotel located in the heart of Pasadena. We certainly hope to welcome you again, and that you enjoy this fantastic weekend!

Dear Theresa,Thank you for your glowing review! We're delighted you found our hotel a lovely little gem with plenty of free parking and a convenient location in a quiet neighborhood. It's fantastic that you enjoyed the spacious and comfortable room and our central location for easy access to various highlights like Dodgers Stadium, the Rose Bowl Stadium, and the Hollywood Walk of Fame. Your recommendation means a lot to us, and we're thrilled to hear that you would stay with us again.We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you,Pasadena Rose & Crown Hotel Management

Dear Nicholas,Thank you for your excellent review! We're thrilled to hear that you enjoyed your four-night stay with us. It's great to know that our location was convenient for exploring Pasadena's restaurants and bars and for mountain trips. We're also glad you found our facilities clean and that our breakfast, gym, and pool met your needs during your travels. Your recommendation means a lot to us, and we appreciate your kind words.We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank you,Pasadena Rose & Crown Hotel Management

Dear Joshua,Thank you for your feedback! We're glad you found our hotel nice, with updates that enhance your experience. We apologize for any discomfort caused by the bed's firmness. We're pleased that the affordability of our accommodations made up for it. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can do to make your next stay even more comfortable, please don't hesitate to let us know.We look forward to welcoming you back for another pleasant stay in the future!Thank you,Pasadena Rose & Crown Hotel Management

Dear Kimberly,It is really troublesome to hear that our hotel did not leave a good impression on you. Upon investigation of your account, I noticed that your reservation was actually canceled and you did not stay at our hotel at all. I would love to know what truly affected your decision so that we can correct our wrongs immediately. In case you have not seen the interior of our hotel and the room itself, I do want to stress to you that most of our guests are pleasantly surprised whenever they see our extensively renovated hotel interior, and it changes their negative opinion of us based solely on the exterior of our building. We hope you enjoy this lovely week and that you will give us another chance in the future!David ChoGeneral Manager

Dear Pearlyvene,Thank you kindly for taking the time to provide this review for us. Although we really appreciate your high score review, it is troubling to see that parking was an issue during your stay. Please note that we do have plenty of parking spaces for all of our guests, and a separate overflow parking just next to our building as well. Kindly remember to ask us next time you visit for this extra parking space, and we apologize for not making this clearer. We hope you have a lovely weekend and we long to welcome you again soon!

Dear Flaviu,Thank you very much for this sweet review! We are happy to see that you enjoyed our hotel's location in the heart of Pasadena. We hope you have a pleasant week and hopefully we will see you again!

Dear Sameer,We're delighted you had an excellent experience staying with us in Pasadena! Our convenient location near Caltech makes us glad you found our rooms clean and in good condition. It's great to know that you enjoyed our breakfast offerings as well. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Thank you,Pasadena Rose & Crown Hotel Management

Dear Brian,We're thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that everything meets your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another beautiful experience in the future!Thank you,Pasadena Rose & Crown Hotel Management

Dear Tao,Thank you so much for this short but sweet, and flawless review! We hope you have a fabulous week and we long to welcome you again in the near future.

Dear Isabel,Thank you kindly for this perfect score review! It is such a delight to see that you enjoyed our renovated room, as well as our friendly service. We maintain a quality hotel environment all year round, so rest assured whenever you book with us. Hope you have a lovely weekend and we long to welcome you again!

Dear Rajesh,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Pasadena Rose & Crown Hotel many more times.Thank you,Pasadena Rose & Crown Hotel Management

Dear Lihong,Thank you so much for this flawless review! We sincerely hope you enjoy this beautiful weekend and we long to welcome you again.

Dear Olivia,Thank you so much for this perfect score review of your stay with us. It is a delight to see you enjoyed your stay with us, and we sincerely hope to become your choice of hotel here in Pasadena. Hope you have a lovely week and we long to welcome you again!

Dear Cheung,Thank you so much for this perfect score review of your stay with us! We are delighted to see that you you really enjoyed your stay with us, and we want you to know that we work hard to maintain the hotel you remember from us all year round! Hope you have a lovely weekend and we long to welcome you again soon.

Dear Andrew,Thank you so much for providing this sweet review of your stay with us. It is delightful to see how much you enjoyed the comfort and cleanliness of our hotel, as well as our complimentary parking spaces for all of our guests, which is a rarity in Los Angeles! We sincerely hope to become your choice of hotel here in Pasadena, and we long to welcome you again in the near future!

Dear Daniela,Thank you for leaving us a rating of your stay at Pasadena Rose & Crown Hotel. We work tirelessly to ensure our guests experience the best hospitality. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and that you choose us again on your next visit.Thank you,Pasadena Rose & Crown Hotel Management

Dear Deborah,We're sorry to hear that you felt our property amenities and conditions were misrepresented during your stay.  Your feedback is important to us, and we take it seriously.  We strive to provide accurate information about our amenities and maintain the highest standards of cleanliness and upkeep throughout our property.  We apologize if we fell short of your expectations in any way.  Please know that we will review your concerns internally to ensure that future guests have a more accurate understanding of what to expect.  We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.Sincerely ,Pasadena Rose & Crown Hotel Management

Dear John,Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise from the nearby ice machine and hallway. Your feedback is valuable to us, and we'll certainly look into ways to mitigate the sound in that area to ensure a more peaceful stay for our guests. We appreciate your suggestion, and we'll work to address this issue promptly. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Thank you,Pasadena Rose & Crown Hotel Management

Dear Fiel,Thank you so much for this perfect score review of your stay with us! It is delightful to see you enjoyed our hotel's value, and we sincerely hope that we can welcome you again in the future. Have a great week and stay safe out there always!

Dear Chaitali,Thank you so much for this flawless and detailed review of your stay with us! It is so great to see that you enjoyed nearly every aspect of our hotel including our hotel's cleanliness and our recent renovation, as we do pour our heart into our presentation. We hope you have a lovely week and we long to welcome you again in the near future!

Dear Janice,Thank you for a Perfect Score Rating on your Pasadena Rose & Crown Hotel stay.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank you,Pasadena Rose & Crown Hotel Management

Dear Sarah,Thank you so much for this flawless review of your stay with us. It is delightful to see how much you enjoyed your stay at our hotel, and our only wish is to become your choice of hotel here in Pasadena. Hope you have a very pleasant rest of the week and we long to welcome you again soon!

Dear Chunyan,We're deeply sorry to hear about your experience.  Our top priority is providing a clean and comfortable environment, and we apologize for falling short of your expectations.  Your feedback is taken seriously, and we will address the cleanliness issues with our housekeeping team immediately.  Additionally, we'll take steps to address any pest concerns promptly.  We appreciate your understanding and hope you'll give us another chance to provide you with a much-improved stay in the future.  Thank you for bringing this to our attention.Thank you,Pasadena Rose & Crown Hotel Management

Dear Luis,We are saddened to see this review today as it is definitely out of our character to have caused so much distress during your stay. Upon investigation, I noticed that your original reservation was cancelled due to invalid payment information and lack of response from you before the check-in time. It is true that reservations do get auto-cancelled if the payment is not secured by the arrival date on a busy day, so we sincerely apologize for this. We do hope you give us another chance in the future, and have a great weekend!

Dear Kamp,We're thrilled you had a surprisingly pleasant experience during your stay with us!  Our top priorities are providing exceptional service and cleanliness, and we're glad our staff made you feel welcome upon check-in and that you found your room clean and comfortable.  Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Thank you,Pasadena Rose & Crown Hotel Management

Dear Joseph,Thank you very much for your kind words, and it is thrilling to see that our renovation efforts are really paying off! We are so happy you like our new furniture, and how clean we keep our rooms. And of course, our staff will be delighted to know you enjoyed their friendly service. Hope you have a lovely week and we hope to welcome you again in the near future!

Dear Siobhan,Thank you very much for this sweet review! We are delighted to know that you had a pleasant stay in our quiet and spacious hotel room, and we would love to welcome you again whenever you plan to visit Pasadena. Hope you have fabulous week and we look forward to welcoming you again!

Dear Caroline,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Pasadena Rose & Crown Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Pasadena Rose & Crown Hotel hotel soon!Thank you,Pasadena Rose & Crown Hotel Management

Dear Ann,Thank you so much for this lovely review of your stay with us. We are thrilled to see how much you enjoyed our clean and renovated hotel room, and we also want you to know we keep our hotel spotlessly clean all year round! We hope you have a pleasant weekend and we certainly long to welcome you again in the near future.

Dear Zhang,Thank you for a Perfect Score Rating on your stay at Pasadena Rose & Crown Hotel.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank you,Pasadena Rose & Crown Hotel Management

Dear Dave,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank you,Pasadena Rose & Crown Hotel Management

Dear Guoqing,Thank you for taking the time to provide this review for us. It is very regretful however, that we failed to provide decaf coffee to you during your stay. Please note that we do have decaf coffee available for all of our guests upon request, and we sincerely hope that we get another chance in the future to accommodate you properly. Hope you have a lovely rest of the week and we long to welcome you again!

Dear Xu,Thank you kindly for this perfect score review of your stay. We are delighted to see your kind words today, and we cannot wait to welcome you again in the near future. Hope you have a lovely week and stay safe out there!

Dear Julie,Thank you very much for this sweet review. We are happy to see that you enjoyed our hotel, and we long to welcome you again in the future!

Dear Bridget,Thank you so much for this flawless review of your stay with us. We are happy to see you loved your stay at our hotel and we sincerely hope to become your favorite hotel here in Pasadena. Have a great weekend and we long to welcome you again!

Dear Kimberly,Thank you so much for this perfect score review of your stay with us. It is a delight to see that you really enjoyed our hotel's cleanliness and friendly service. I also want to thank you for the feedback on the deficiencies, as I will be sure to have a team meeting and correct these issues. Hope you have a lovely weekend and we look forward to welcoming you again!

Dear Paul,Thank you kindly for this lovely review of your stay with us. It is exciting to see that you really enjoyed your stay at our hotel, and we want you to know that we work hard to maintain our hotel in top condition all year round. We hope you have a lovely weekend, and look forward to welcoming you again in the near future.

Dear Qi,Thank you so much for this perfect score review! We are thrilled to see that you enjoyed our friendly service, as well as our hot breakfast buffet! We hope that we can welcome you again in the future, and have a wonderful weekend!

Dear Julian,Thank you very much for this lovely review of your stay at our hotel. It is thrilling to see how much you enjoyed your stay with us and our only wish is to become your favorite hotel here in Pasadena. We sincerely hope you have a fabulous weekend, and we look forward to welcoming you again in the near future!

Dear A G,Thank you very much for this positive review of your stay. We are glad to see that you enjoyed our hotel's location in the heart of Pasadena with a beautiful mountain views! It is regretful that you found our hot breakfast buffet options limiting, and I will be sure to share your sentiment with our management team for potential changes. We hope you have a lovely week, and we long to welcome you again!

Dear Gennadiy,Thank you so much for this perfect score review! We hope you have a lovely week and we look forward to welcome you again soon.