Dear Eric, thank you for your review. We're so glad you enjoyed the convenient location of our hotel and found our staff helpful. We're truly sorry to hear that the mattress in your room was uncomfortable, the air conditioning wasn't working properly, and the outside noises disrupted your sleep. We understand how important a comfortable stay is, and we sincerely apologize that we fell short in these areas. Your concerns have been promptly addressed with both our housekeeping and engineering departments to ensure these issues are resolved. We're also happy to let you know that we're in the process of installing soundproof windows throughout the hotel to further reduce outside noise for our guests. Your feedback is invaluable to us as we continually strive to improve our guest experience. Thank you for choosing us for your recent stay. We hope to have the opportunity to welcome you back soon.

Dear Dinara, thank you so much for taking the time to leave us such a wonderful review. We are thrilled that you enjoyed your stay with us. Hearing that you found our hotel to be great truly motivates us. We strive to create a comfortable and enjoyable experience for all guests. We are incredibly grateful for you choosing us for your stay. It was a pleasure having you as our guest, and we look forward to welcome you back.

Dear Marjoriet, thank you for taking the time to share your feedback. We sincerely apologize that our hotel location wasn't ideal for your stay. We understand that location is a crucial factor in a positive hotel experience. We would love to hear more about what specifically made the location not the best fit for you. Was it a lack of nearby amenities, noise levels, or something else entirely?We're always striving to provide exceptional service, and any suggestions you have would be greatly appreciated. Thank you again for your feedback. We genuinely hope you find a hotel that perfectly suits your needs on your future travels.

Dear Javier, thank you so much for your fantastic review. We're delighted to hear you enjoyed your stay with us. It's truly rewarding to know our central location and comfortable beds contributed to a positive experience. Your feedback is incredibly valuable to us. It helps us identify areas where we're excelling and areas where we can continue to improve. We appreciate you taking the time to share your thoughts. Thank you once again for choosing our hotel. We look forward to welcoming you back and creating another memorable stay for you in the future.

Dear Steven, thank you so much for your fantastic review. We're thrilled you enjoyed your stay with us. We're delighted to hear that you appreciated our central location in Koreatown, the amenities we offer, and the excellent service from our team. Your feedback is greatly valued and will be used to continuously improve our guest experience. Thank you again for choosing us for your stay. We hope to welcome you back soon.

Dear Guadalupe, Thank you for your kind words! We're delighted to hear that you love our hotel and appreciate our cleanliness, great staff, pet-friendly policy, and nice rooms. Your positive feedback motivates us to keep up the high standards. We look forward to welcoming you and your furry friends back soon!

Dear Mandi, thank you so much for taking the time to leave a review. We truly appreciate your feedback. We sincerely apologize for the unforeseen circumstances, you were placed in a double bedroom instead of the king bedroom you booked. We understand this unexpected change could have been frustrating, and we take full responsibility for the inconvenience it caused. We want to assure you that if you choose to rebook with us in the future, we will ensure you receive the proper room type you reserve. Thank you again for your business, and we hope to welcome you back soon.

Dear Janette, thank you so much for taking the time to leave such a fantastic review. We're absolutely thrilled to hear that The Line is your hotel of choice when you're in Koreatown. It truly means the world to us to know that you enjoy your stays here and consider us your home away from home. Your loyalty is incredibly valuable to us, and we strive to make every stay exceptional. We're so glad we were able to live up to your expectations on this visit.Thank you again for staying with us. We look forward to welcoming you back again soon.

Dear JunHong,Thank you for your feedback. We're glad to hear you had a good stay overall, but we're sorry that noise was an issue. We are always looking for ways to improve, and your comments will help us address this concern. We hope to have the opportunity to provide you with a quieter and even more enjoyable stay in the future.

Dear John,Thank you for your wonderful review! We're pleased to hear that you enjoyed our hotel's location, pricing, and especially our breakfast. It's great to know we could provide you with a positive experience in LA. We hope to see you again soon!

Dear Yuejia,We sincerely apologize for the inconvenience you experienced due to the noise. Your comfort is our top priority, and we're sorry we fell short during your stay. We will address this issue. Please contact us if you choose to stay with us again so we can make special arrangements to provide you with a quieter room. Thank you for bringing this to our attention

Dear Mehr, thank you so much for taking the time to leave a review. We're thrilled you enjoyed the convenient location of our hotel and had positive interactions with our staff. We strive to provide excellent service, so their attentiveness is wonderful to hear. We understand your concerns about the restaurant prices. We appreciate your feedback and do try to offer a variety of affordable menu options alongside some specialty items. We're always looking for ways to improve, so your input is valuable. Thank you again for choosing us. We look forward to welcoming you back in the future.

Dear Jesse, thank you for taking the time to leave a review. We're thrilled that you had a great overall stay and especially appreciate you highlighting our amazing staff. They truly go the extra mile to ensure our guests have a wonderful experience. We truly value your feedback about the poolside service. Currently, we offer poolside food and drink service on weekends only. We understand this may not have been ideal during your stay, and we're happy to share that we have plans to expand the poolside service to include weekdays in the near future. We sincerely apologize that the outlets and appliances in your room did not meet your standards. Your comments will be taken into consideration as we plan for future improvements to ensure our rooms meet the needs of our guests. Thank you again for your loyalty to our hotel. We truly appreciate you choosing us, and hope to welcome you back soon.

Dear Cheng, thank you so much for your review. We're thrilled to hear you found our hotel impeccably clean. We take great pride in maintaining a clean and comfortable environment for all guests. We understand your concerns about the outside noise. We apologize for any disruption this may have caused. We're currently in the process of installing soundproof windows in all rooms to significantly reduce outside noise and create a more peaceful atmosphere. Thank you again for choosing us for your stay. We truly appreciate your feedback and hope to welcome you back soon.

Gabriela,We're happy to hear that you had great stay,see you on your future stay.

Hello Faye, We're glad to hear that you and a good time with us,see you nexttime.

Dear Nardos,I am truly sorry to read about your experience and disappointed to learn that our customer service did not meet your expectations. We strive to provide a welcoming and caring environment for all our guests, and it is evident we fell short. Please be assured that we are taking your feedback seriously and will address this with our team. I hope we can have another chance to demonstrate the high level of service we aim to deliver.Safe Travels,J.R. Billings - Director of Rooms

Dear Graziella,Thank you for sharing your thoughts. We appreciate your feedback and take it seriously. We understand that the current state may not meet expectations, and we're committed to making improvements. Your insights regarding the noise, dust and locations are duly noted, and we'll explore ways to address these issues. We're always striving to create a better experience for our customers, and your feedback helps guide us in that endeavor.Best,

Thank you for you stay Douglas.We'll keep the anti slip noted.See you in your future stay with us.

Thank you for your Stay, Ryan.until nexttime.

Dear Darren, thank for taking the time to leave a review. We sincerely apologize for the shortcomings of your recent stay with us. We understand your frustration with the mattress and appreciate you bringing it to our attention. Our housekeeping staff has been alerted and will be replacing the mattress to ensure a comfortable sleep experience for future guests. To address your concerns about noise, we're in the process of upgrading all rooms with soundproof windows to minimize any outside interference. Additionally, we have several rooms situated on the northside of the building that tend to be more quiet. Regarding safety, while our hotel resides in a vibrant neighborhood, we prioritize guest well-being. We encourage all guests to practice general safety precautions and situational awareness. Your feedback is instrumental in helping us improve. We apologize again for any inconvenience and would love to have another opportunity to welcome you back.

Hi Ra,We’re sorry to see your one-star rating and would appreciate the chance to understand what went wrong during your visit. Please contact us with more details so we can address your concerns directly. Your feedback is crucial for improving our services and ensuring a better experience for all our guests. Thank you for taking the time to provide us with your rating, and we hope to hear from you soon.Safe Travels,J.R. Billings - Director of Rooms

Dear Eiji,Thank you for your 4-star rating! We're glad to see that you had a positive experience. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

Dear Lorraine,Thank you for your 4-star rating! We're glad to see that you had a positive experience. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

Dear Leo,I sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is clear we did not meet the high standards of service and maintenance we aim to provide.I am sorry to hear about the issues with the sink and the delay in resolving this problem. We strive to address all maintenance concerns promptly, and unfortunately, we fell short in this instance. Additionally, I regret that your room was not made up as expected. We understand how important a well-maintained and clean environment is to our guests’ comfort and satisfaction. Please know that we are taking your feedback seriously and will address this with the team. Thank you for bringing these matters to our attention. We value your feedback as it helps us improve. I hope we will have the opportunity to welcome you back and provide a better experience.Safe Travels,J.R. Billings - Director of Rooms

Thank you Stephanie,We appreciate you taking time to share your experience. It means the world that you allowed The LINE LA to be join in on the fun. Being centrally located and around a host of restaurants, bar, and other attractions are of the many perks we pride ourself on. Please feel free to reach out to management directly should you return in the future. Thank you again for your time spent with us here at The Line LA.

Thank you kindly ChristianaWe are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We also are always thrilled to recommend Openaire located on the second level of the hotel. We hope to see you again soon,The LINE LA Team

Thank you for your stay Kamallah.

Thank you kindly ChristianaWe are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We also are always thrilled to recommend Openaire located on the second level of the hotel. We hope to see you again soon,The LINE LA Team

Hi Ray,We’re sorry to see your one-star rating and would appreciate the chance to understand what went wrong during your visit. Please contact us with more details so we can address your concerns directly. Your feedback is crucial for improving our services and ensuring a better experience for all our guests. Thank you for taking the time to provide us with your rating, and we hope to hear from you soon.Safe Travels,J.R. Billings - Director of Rooms

Dear Ko,Thank you for your 4-star rating! We're glad to see that you had a positive experience. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

Dear Eric, thank you so much for taking the time to leave us such a fantastic review. We're delighted to hear that you found our staff to be friendly and accommodating. We strive to provide exceptional service for all guests. We're especially happy that we were able to assist you with a late checkout to finish your work. Thank you again for choosing our hotel. We look forward to welcoming you back soon.

Dear Noori,We truly appreciate your 3-star review! It's great to hear that you had a positive experience.Hope to have you back soon

Dear Kyung, thank you for taking the time to leave us a review. We're thrilled you enjoyed your stay with us, especially the stunning Hollywood Hills view from your room. We understand your concerns about the room size. Our rooms are designed to create a comfortable and intimate atmosphere. As you mentioned, another advantage of our location is being right in the heart of Koreatown. The abundance of delicious restaurants within walking distance is definitely a highlight for many guests. Thank you again for choosing our hotel. We appreciate your feedback and hope to welcome you back for another stay in the future.

Dear Alba, thank you so much for taking the time to leave a review, and especially for recognizing our service. We strive to create a welcoming and comfortable environment for all guests, and hearing that we achieved that for you makes us incredibly proud. We appreciate you choosing our hotel, and we look forward to welcoming you back again soon.

Thank you for your stay Olena.

Dear Natalie, thank you so much for taking the time to leave us a fantastic rating. We're thrilled you had a great stay at our hotel. We would love to hear more about your experience. What specifically made your stay enjoyable? Additionally, was there anything we could have done better? Your feedback is incredibly valuable, and it helps us continuously improve. Thank you again for choosing us. We truly appreciate your business and hope to welcome you back again soon.

Dear Becki, thank you so much for taking the time to leave such a fantastic review. We're thrilled to hear you had a great time at our hotel. We would love to learn more about what specifically made your stay so enjoyable. Was it the comfortable accommodations, the delicious food, or perhaps the exceptional service from our team? Your feedback is invaluable to us, and it helps us continue to provide the best possible experience for all guests. Thank you again for choosing our hotel. We truly appreciate your business and would love to welcome you back soon.

Thank you Alexandra

Thank you for your stay Carol.

Thank you, Dohyung

Dear Shannon, Thank you for much for your kind words. We're thrilled to heat that you enjoyed our convenient location in K-Town and found everything within walking distance. It's wonderful to know that you appreciated our friendly staff and clean rooms.We look forward to welcoming you back again soon.

Dear Jesse, I'm glad you're enjoying K-Town and our property. It's always great to hear positive feedback. Hope to have you back soon.

Thank you Matthew for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time here. Our team works hard to provide top notch service and comfortable accommodations, so it's gratifying to know that we succeeded in making your stay memorable. We cannot wait to welcome you again in the future.

Thank you so much Serafin,We are happy that you were able to enjoy your stay. We always aim to do our absolute best to assure each guest and enjoyable experience. We hope that you can consider us again in your future travel plans to LA.

Thank you for your Stay, Melissa Joy.Until next time.

Dear Anthony, Thank you so much for taking the time to leave us a 5-star review, much appreciated.Hope to see you again soon..

Thank you Piyaporn for your kind words. We are thrilled to see that you loved your stay with us. It was our pleasure to ensure your experience was enjoyable. We hope to welcome you back again soon.