2/10
NOT RECOMMENDED I would not recommend staying at the Los Banos best Western hotel.
Although the clerk was extremely nice, I paid for two rooms, one for my mom. Upon entering our rooms, we noticed a moldy smell within minutes. I contacted the front desk, and the clerk said when she called the manager, they suggested spraying the air conditioner with Lysol due to possible mold buildup from lack of use. I declined, and she offered to come up and do it herself. Upon inspecting our room, she acknowledged the strong mold/mildew smell and sprayed the air conditioner. However, the smell persisted upon our return. Given my mom's age, over 80, I prioritized her health and decided to leave. Unfortunately, the hotel refused a refund. It is alarming that a hotel would compromise their customers' health.
Annette
Yöpyi 1 yön toukokuussa 2025