Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 57 kautta 157 arvostelua" "
10–Loistava
57
Arvosana 8 - Hyvä. 71 kautta 157 arvostelua" "
8–Hyvä
71
Arvosana 6 - OK. 16 kautta 157 arvostelua" "
6–OK
16
Arvosana 4 - Huono. 12 kautta 157 arvostelua" "
4–Huono
12
Arvosana 2 - Hirveä. 1 kautta 157 arvostelua" "
2–Hirveä
1
8,6/10
Siisteys
9,0/10
Henkilökunta ja palvelu
6,8/10
Palvelut/mukavuudet
7,8/10
Majoituspaikan kunto ja tilat
8,0/10
Ympäristöystävällisyys
Arvostelut
4/10 Huono
Tarkistettu asiakas
12.9.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Small room
Good location. A very small room. No view (a wall). No ac, but the fan was ok. Noice from the street on Saturday night. On Sunday morning at 8 and 10 worships in the church, you could hear it clearly into the room. No place other than expensive restaurants to buy snacks/food on a Sunday.
Tarkistettu asiakas
Yöpyi 1 yön syyskuussa 2023
Fouzia, reception vastasi 22.9.2023
Dear,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Natalia
Matkusti perheen kanssa
18.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Great location. Breakfast included which was just ok. The WiFi is free but the wifi can be a little slow. The walls are very thin and you can hear everything. The space is very small. No water given and the room was all little stuffy.
Natalia
Yöpyi 2 yötä toukokuussa 2024
Fouzia, reception vastasi 22.5.2024
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Kevin
Matkusti ryhmän kanssa, Liikematkailija
28.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay, great town.
Kevin
Yöpyi 2 yötä maaliskuussa 2024
Fouzia, reception vastasi 4.4.2024
Dear Kevin,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
6/10 OK
Anita
19.2.2024
Preis / Leistung stimmt, aber…
… ich hatte ein Zimmer zur Strasse. Dort war es in der Nacht von Samstag auf Sonntag sehr laut.
Auch war es im Hotel sehr ringhörig.
Wie bereits geschrieben für mich stimmte das Preis-/Leistungsverhältnis => mein Ziel war ein Platz zum Schlafen und das hat gepasst
Anita
Yöpyi 1 yön helmikuussa 2024
Fouzia, reception vastasi 20.2.2024
Dear Anita,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Andrea
Liikematkailija
5.2.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Lugano
Soggiorno breve e posizione molto comoda.
Andrea
Yöpyi 1 yön tammikuussa 2024
Fouzia, reception vastasi 6.2.2024
Dear Andrea,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
6/10 OK
Silvia
4.2.2024
Baumaterial vor Zimmertüre, über sichtbar Renovation nötig!!!
Silvia
Yöpyi 1 yön helmikuussa 2024
Fouzia, reception vastasi 5.2.2024
Dear SilviaThank you for choosing our Hotel for your stay and for taking the time to provide valuable feedback, it will help us to improve and provide a better experience for our guests. We are deeply sorry that your experience did not meet your expectations. Therefore, we are sorry for the inconvenience, your comment will help us to improve and provide a better experience for our future guests.We sincerely apologize for the issues you experienced, and we hope to make this right.Best regards,Team Hotel San Carlo
6/10 OK
Jana
29.1.2024
Huonoa: Majoituspaikan kunto ja tilat
Für den Preis habe ich nicht viel erwartet. Die Wände waren aber so dünn, dass mal alles von aussen höre. Wir hatten das Zimmer gleich nebem dem Frühstück, somit war es am Morgen sehr laut.
Jana
Yöpyi 1 yön tammikuussa 2024
Fouzia, reception vastasi 29.1.2024
Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review.We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve.Best regards,Team Hotel San Carlo
10/10 Loistava
Fernando
28.1.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Fernando
Yöpyi 1 yön tammikuussa 2024
Fouzia, reception vastasi 5.2.2024
Dear Fernando,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Cleyde REJANE
15.1.2024
Cleyde REJANE
Yöpyi 1 yön tammikuussa 2024
Fouzia, reception vastasi 23.1.2024
Dear Cleyde,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Claudio
Matkusti perheen kanssa
1.12.2023
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tutto bene
Claudio
Yöpyi 1 yön marraskuussa 2023
Fouzia, reception vastasi 8.1.2024
Dear Claudio,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
6/10 OK
Chen
21.11.2023
Hyvää: Siisteys ja huoneen mukavuus
Chen
Yöpyi 1 yön marraskuussa 2023
Fouzia, reception vastasi 30.11.2023
Dear Chen,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Riwana
19.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Riwana
Yöpyi 1 yön lokakuussa 2023
Fouzia, reception vastasi 21.10.2023
Dear Riwana,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Tarkistettu asiakas
11.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved this hotel!
Great staff. Perfect central location.
Tarkistettu asiakas
Yöpyi 2 yötä lokakuussa 2023
fouzia, reception vastasi 12.10.2023
Dear guest,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
6/10 OK
keith
11.10.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
keith
Yöpyi 1 yön syyskuussa 2023
Fouzia, reception vastasi 29.10.2023
Dear Keith,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Marc
Matkusti perheen kanssa
10.9.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent séjour à Lugano. Hôtel magnifiquement bien situé et sympathique.
Dans le centre, près du Lac, au milieu des restos. Loin du quartier Paradiso qui est le dortoir de la ville. Mais les suisses pratiquent des prix « indécents « . San Carlo échappe un peu à cette critique mais j’éviterai la Suisse chaque fois que possible.
Marc
Yöpyi 2 yötä syyskuussa 2023
Fouzia, reception vastasi 22.9.2023
Dear Marc,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Chris
31.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great front desk team and hotel.
Chris
Yöpyi 1 yön elokuussa 2023
Fouzia, reception vastasi 3.9.2023
Dear Chris,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Melissa
Matkusti perheen kanssa
26.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The employees at San Carlo were friendly and welcoming. They were very helpful and went above and beyond to help us navigate a town when we didn't speak the language.
Melissa
Yöpyi 1 yön elokuussa 2023
Fouzia, reception vastasi 27.8.2023
Dear Melissa,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
8/10 Hyvä
Joceline
Matkusti perheen kanssa
25.8.2023
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfeito em todos os sentidos!
Joceline
Yöpyi 3 yötä elokuussa 2023
Fouzia, reception vastasi 27.8.2023
Dear Joceline,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
4/10 Huono
Tulsi
Matkusti perheen kanssa
22.8.2023
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the furniture and overall condition of the facility is below average. There is no Air conditioner in the rooms. Lugano is generally quite warm during summer months, the two nights we stayed at the facility were miserable. Breakfast is below average and no available at the time that was told to us. They were setting up breakfast 30 minutes after the time we were told breakfast will be ready. Overall avoid this place if you can.
Tulsi
Yöpyi 2 yötä elokuussa 2023
Fouzia, reception vastasi 27.8.2023
Dear Tulsi,Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review.We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve.Best regards,Team Hotel San Carlo
6/10 OK
Pierce
20.8.2023
Be wary of the shared bathroom being hidden within the description
Pierce
Yöpyi 1 yön elokuussa 2023
Fouzia, reception vastasi 27.8.2023
Dear Pierce,Thank you for choosing our hotel for your stay in Lugano and for taking the time to leave your review.We are very happy to hear that you had a good experience with us.Therefore, we apologize for the issues you experienced, and we hope to make this right.Best regards,Team Hotel San Carlo
10/10 Loistava
bin
13.8.2023
bin
Yöpyi 1 yön elokuussa 2023
Fouzia, reception vastasi 15.8.2023
Dear Bin,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Jan
12.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel in de winkelstraat van Lugano! Hotel ligt op een minuut lopen van boulevard van meer van Lugano. Kamer klein maar schoon,ok.Ontbijt viel mij wat tegen,te eenvoudig,koffie was wel heerlijk.
Jan
Yöpyi 2 yötä elokuussa 2023
Team Hotel San Carlo vastasi 12.8.2023
Liebe Jan,vielen Dank, dass Sie sich für Ihren Aufenthalt bei uns entschieden und sich die Zeit genommen haben, eine Bewertung zu hinterlassen. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir freuen uns darauf, Sie in naher Zukunft wieder im Hotel San Carlo begrüßen zu dürfen.Mit freundlichen Grüßen,Team Hotel San Carlo
8/10 Hyvä
Susanne Nybo
28.7.2023
Susanne Nybo
Yöpyi 2 yötä heinäkuussa 2023
Fouzia, reception vastasi 8.8.2023
Dear Susanne,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
10/10 Loistava
Jane
28.7.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is right in the center of the historic part of town. Easy walking to city buses. A block from the lake. A special surprise was a horn quartets performance next door at an old church that echoed throughout the neighborhood.
Jane
Yöpyi 1 yön heinäkuussa 2023
Fouzia, reception vastasi 8.8.2023
Dear Jane,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
4/10 Huono
Chi-Kwan, Albany
Matkusti kumppanin kanssa
17.7.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
Very central and easy to go anywhere. The staff is nice. However, the room is so very hot. The two fans were not sufficient to keep the room cool. The room temperature remained over 80 degree throughout the night. The room amenities were very minimal, only one hot water kettle and nothing else. In this super hot day and night, we could not even keep some cold drinks around,
Chi-Kwan
Yöpyi 1 yön heinäkuussa 2023
Fouzia, reception vastasi 8.8.2023
Dear Chi,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
6/10 OK
Lorenz
15.7.2023
Lorenz
Yöpyi 1 yön heinäkuussa 2023
Fouzia, reception vastasi 8.8.2023
Dear Lorenz,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
8/10 Hyvä
Lyn
8.7.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Traveller
It needs to be made clear when booking a single economy room that it has a share bathroom. You have to open the description of the hotel to find this. Please make it more clear and also on the reservation confirmation.
Lyn
Yöpyi 1 yön heinäkuussa 2023
Fouzia, reception vastasi 8.7.2023
Dear Lyn,Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review.We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve.Best regards,Team Hotel San Carlo
10/10 Loistava
Povl H.
Matkusti perheen kanssa
8.7.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perect location
Nice big family room right on the shopping street. Everything looked newly maintained. No A/C - only portable one. So we slept with open windows. No problem with noise. Recommended.
Povl H.
Yöpyi 1 yön heinäkuussa 2023
Fouzia, reception vastasi 8.7.2023
Dear Povl,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Thomas
Matkusti ryhmän kanssa
2.7.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
très bien situö
Idéalement situé pour le Summer Jamboree on the Lake. Juste à côté du centre et du lac. Le personnel est très sympathique. L'hôtel est propre, correct et surtout d'un bon rapport-qualité-prix.
C'est dans le centre donc ça peut être bruyant le matin et surtout le dimanche avec les cloches de l'église juste à côté. J'ai réservé une chambre sans WC mais avec douche. On n'a pas pu changer malheureusement parce que l'hôtel était plein, mais ça n'a pas été un grand problème au final.
On n'y va pas pour le petit-déjeuner. C'est très basique.
Thomas
Yöpyi 3 yötä kesäkuussa 2023
Fouzia, reception vastasi 8.7.2023
Dear Thomas,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
6/10 OK
Maria
Matkusti perheen kanssa
28.6.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
nel complesso potrebbe andare bene per l'inverno ma d'estate senza aria condizionata non è il massimo, comunque discreta per qualità/prezzo
Maria
Yöpyi 2 yötä kesäkuussa 2023
fouzia, reception vastasi 30.6.2023
Dear Maria,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Yvonne
13.6.2023
Yvonne
Yöpyi 2 yötä kesäkuussa 2023
Fouzia, Reception vastasi 16.6.2023
Dear Yvonne,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
4/10 Huono
Amanda
Matkusti kumppanin kanssa
8.6.2023
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Our room: Having to share a toilet room was not bad but this was NOT a hotel room - it was like a hostel room. For the price I was shocked. Tiny room - Bed crammed in one corner, sink and shower on one wall, a table and chair and tv Plus cabinet. No amenities like a blow dryer - I was glad they had soap. No AC (they did have an overhead fan) which was okay but the noise from the city could be heard at night. Would not recommend for this price.
Amanda
Yöpyi 1 yön kesäkuussa 2023
Reception vastasi 9.6.2023
Dear Amanda,good evening from Lugano and from the staff of the Hotel San Carlo.Thank you for booking at our hotel.We are sorry to read that your stay was not appreciated if we treasure some criticisms to try and guarantee an ever more efficient service to our future guests (such as the services inside the room), others cannot be accept lightly.Speaking of room typology, it is clearly described on all our booking channels that the Economy typologies (two throughout the hotel) have a private shower and sink but an external toilet. To have full private services, it would have been enough to book a Standard Double.The same goes for the Air Conditioning, in fact nowhere is it mentioned as one of the services made available by the Hotel.Having made these due clarifications, we apologize again for the inconvenience encountered and, at the same time, we take the opportunity to wish you a wonderful evening.Best regards,Team Hotel San Carlo
10/10 Loistava
Ma Tricia
1.6.2023
Ma Tricia
Yöpyi 2 yötä toukokuussa 2023
Fouzia, reception vastasi 30.6.2023
Dear Ma Tricia,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Jeremias
Matkusti perheen kanssa
30.5.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
Zimmer sind sehr einfach. Frühstück überraschend gut !
Jeremias
Yöpyi 1 yön toukokuussa 2023
Fouzia vastasi 6.6.2023
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Peihsun
25.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Peihsun
Yöpyi 1 yön toukokuussa 2023
Fouzia vastasi 6.6.2023
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Rita
23.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rita
Yöpyi 2 yötä toukokuussa 2023
Fouzia vastasi 6.6.2023
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Meg
19.5.2023
Meg
Yöpyi 2 yötä toukokuussa 2023
Fouzia, Reception vastasi 12.6.2023
Dear Meg ,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
6/10 OK
Ralf
Liikematkailija
28.4.2023
Hyvää: Siisteys
Ralf
Yöpyi 1 yön huhtikuussa 2023
AM vastasi 28.4.2023
Dear Ralf,Thank you for choosing our Hotel for your stay and for taking the time to provide valuable feedback, it will help us to improve and provide a better experience for our guests.We are happy to hear that you had a good experience with us.We hope to see you again soon. Best regards,Team Hotel San Carlo
8/10 Hyvä
Tarkistettu asiakas
Matkusti perheen kanssa
22.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
friendly and warm welcome.
Tarkistettu asiakas
Yöpyi 2 yötä huhtikuussa 2023
Alessandro Menara, Reception vastasi 25.4.2023
Dear Mr/Mrs,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are very glad to hear that you had a great experience and that you appreciated the commitment of our staff. We hope to see you soon again.Best regards,Team Hotel San Carlo
8/10 Hyvä
Margrit
6.4.2023
Margrit
Yöpyi 3 yötä huhtikuussa 2023
AM vastasi 27.4.2023
Dear Margrit,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.We hope to see you soon again.Best regards,Team Hotel San Carlo
10/10 Loistava
Satkurunathan
28.1.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hart of city
Satkurunathan
Yöpyi 1 yön tammikuussa 2023
10/10 Loistava
stephane
Matkusti perheen kanssa
4.1.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hôtel très bien situé dans le coeur de Lugano.
Tout était Ok.
Accueil sympathique.
Parking à proximité avec un tarif intéressant proposé par l'hôtel + carte gratuite pour transport en commun et visites de sites. Je recommande cet hôtel sans problème.
stephane
Yöpyi 2 yötä joulukuussa 2022
10/10 Loistava
Marianne
20.12.2022
Marianne
Yöpyi 2 yötä joulukuussa 2022
10/10 Loistava
Barbara
19.12.2022
Barbara
Yöpyi 1 yön joulukuussa 2022
8/10 Hyvä
ADRIANA
16.12.2022
ADRIANA
Yöpyi 1 yön joulukuussa 2022
8/10 Hyvä
Marcella
Matkusti ryhmän kanssa
11.12.2022
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location. Would definitely stay again
Marcella
Yöpyi 2 yötä joulukuussa 2022
10/10 Loistava
Silvia
Matkusti perheen kanssa
11.11.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Posizione centrale
Silvia
Yöpyi 1 yön marraskuussa 2022
6/10 OK
Manuela
16.10.2022
Manuela
Yöpyi 1 yön lokakuussa 2022
Reception Hotel San Carlo vastasi 22.10.2022
Dear Manuela,Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us your rating.Your feedback is an important stimulus for us to continue to do our best and improve for our valued guests.We thank you once again and send you our best regards.
6/10 OK
Sonja
Matkusti perheen kanssa
12.10.2022
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gute Lage. Die Zimmer im 2. Stock haben keine Sonne
Sonja
Yöpyi 1 yön lokakuussa 2022
Rezeption Hotel San Carlo vastasi 22.10.2022
Liebe Sonja,Vielen Dank, dass Sie unser Hotel für Ihren Aufenthalt in Lugano gewählt haben, und danke, dass Sie sich die Zeit genommen haben, uns Ihre Bewertung zu hinterlassen.Wir freuen uns, dass Ihnen unser Standort gefallen hat.Wir möchten uns auch für jeden einzelnen Ihrer Kommentare bedanken, die uns konstruktive Anregungen geben, um zu verstehen, wo und wie wir uns verbessern können.Es liegt uns wirklich am Herzen, unseren geschätzten Gästen das Beste zu bieten und sicherzustellen, dass sie einen wunderbaren Aufenthalt haben.Wir danken Ihnen noch einmal und senden Ihnen unsere besten Grüße.
4/10 Huono
Kee Seng
8.10.2022
Kee Seng
Yöpyi 1 yön lokakuussa 2022
Reception Hotel San Carlo vastasi 12.10.2022
Dear Kee Sengthank you for letting us have your rating, although it would be much more helpful for us to know what you liked about your stay and what, in your opinion, we should improve.We thank you again and send cordial greetings,