Luoteis-Omaha Hotellit

”The staff did not clean our room and second day at all (wednesday) So, we were disappointed that they forgot us on the 6th floor, We have stayed at this hotel before and this has never happened previously.”

”Great shower, bed was fine, property was clean”

”Inexpensive but tolerable.”

”Ice machine on our floor was out of order, then found 2 other similar ice machines on other floors there were also not working. Had to go to the lobby each time for ice. No available drinking water or fountain in the lobby and had to ask for the breakfast room to be opened so we could use the sink to get water there. No housekeeping services for our 2-night stay and had to ask for clean towels. Front office staff nice and genuinely cared though bringing us clean towels himself.”

”It was nice”

”I arrived after midnight for a late check in and when I got up to my room the AC wasn't working. The front desk staff said there was nothing they could do and could not issue a refund. He also stated there was no emergency maintenance and no replacement rooms he could give me and they were fully booked on a Tuesday. He took down my number and said he'd have a manager call me. I ended up having to go to another hotel but I have not been contacted or refunded for a place I did not stay.”

”Would have liked hot water for my shower! It did get up to lukewarm. I am sure that helps conserve water. The pool was delightful. The air conditioning in the room was good, not so much in the lobby. This was obviously once a very nice hotel. It is currently maintained to adequate standards and was priced accordingly. So it worked well enough for us.”

”Trash was all over the floor in the hallway, walked into the room to see bugs all over the place and the room looked like it was never cleaned from the guest before. Walked back to the front desk and checked out. The employee was not at all surprised when I mentioned the bugs. Spent about 5 minutes there.”

”Perfect”

”We had a king bed with a pull out sofa. The pull out sofa was broken and once we were able to get it out the mattress was stained with what looked like blood. Super super nasty. They don't do room service unless you are there for longer than 2 nights so we did not have clean towels the second morning. We had to go find towels and they only gave us 3 to start with. Towel quality was pretty sad as well. Thin very used towels.”

”Convenient, economical given CWS coming to town. Clean, courteous. Friendly staff. Variety for breakfast.”

”Clean, very comfortable. No ice machines on the floor, but the staff had bags of ice for guests in the lobby fridge. We were there participating in the Ironman race and the staff was very helpful with food to go for a very early race start.”

”It was in a great location! Breakfast and coffee every morning very convenient. Swimming pool was nice. Free laundry facilities was extra bonus since our stay was 7 days. Definitely recommend🤗”

”Place was clean but had a strange odor.”

”A”

”The property was clean and rooms were clean. The manager seemed nice. The pool was closed the first night which was a very big disappointment since that was the main reason we picked this hotel (and the waffle maker). The next 2 nights the chlorine level was so high we couldn't stand to be in the water more than about 15-20 minutes because it burned our eyes so bad. The breakfast was okay, all processed food. The eggs, sausage, and ham were frozen patties that had been warmed. The first...

”I loved staying here!! It is RIGHT NEXT to the police station of Council Bluffs and walking distance to 3 convenient stores, a Hy-Vee and 2 exits away from Henry Doorly Zoo and Lauritzen Gardens. Clean, quiet and nice staff”

”The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure”

”Front desk lady was awesome. Wished we could have used hot tub longer”