Marriott Hotels & Resorts – Luoteispuoli, Chicago

”Patrick was excellent at check in despite how busy it was. I felt the staff handled the crush of people efficiently and pleasantly. I was pleasantly surprised I received $15 per day towards the bar or snack room. The snack room selections included hot and cold items. My room was a bit hot for my taste and they took care of it immediately.”

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”Breakfast was extremely expensive. Couldn’t access internet. Tried to report disruptive, noisy guests on our floor but couldn’t reach the front desk.”

”I would recommend for a weekend stay. The green surroundings are beautiful, I greatly enjoyed the time outdoors. Friendly customer service. Room noise cancellation could be a bit better. At least during a weekend, there are a lot of families so be prepared to share the swimming pool with children running around ;)”

”The hotel seems laid back, wasn’t super busy. They have an indoor pool and jacuzzi which is nice. The jets in the jacuzzi were so powerful though that you could not necessarily sit back. You had to sit towards the edge of the seat because they were shooting the water everywhere to the point where it was even soaking the floor surrounding it. The hotel has a bar/restaurant/coffee bar that offers a limited selection of food. The bartending that was working was new so she was still getting the hang...