Dear Mrs. Arja-Saini, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade. Kind regards, António Almeida Santos Pestana Promenade

Hyvä Risto, Kiitos arvokkaasta palautteestanne. Olemme pahoillamme, ettemme onnistuneet palvelussamme. Olemme välittäneet viestinne vastaanoton ja ravintolan henkilökunnalle ja teemme parhaamme, että pystymme jatkossa palvelemaan Teitä paremmin. Olemme iloisia siitä, että koitte hotelliympäristömme viihtyisänä. Toivottavasti saamme toivottaa Teidät vielä uudelleen tervetulleeksi hotelliimme. Oikein mukavaa joulunaikaa! Ricardo Assis

Dear Guest, Thank you for your feedback, for taking out your valuable time posting this survey and for your preference for the Pestana Hotels & Resorts. With our Warmest Regards, Ricardo Assis Unit Supervisor / Pestana Promenade

Dear Guest, Thank you for your feedback, We have informed and congratulated all our staff for the good quality service provided. We look forward to welcoming you at the Pestana Promenade Hotel in the near future. Ricardo Assis Unit Supervisor PESTANA PROMENADE

Dear Guest, Thank you for your feedback. Pestana Group and Pestana Promenade always had and continues to have the solo purpose and aim to exceed the expectations of all those who, every day, choose to honor us with their choice. On behalf of the all Team, we thank you for your most appreciated contribution. With our Warmest Regards, Ricardo Assis Unit Supervisor / Pestana Promenade

Dear Guest, Thank you for your feedback, for taking out your valuable time posting this survey and for your preference for the Pestana Hotels & Resorts. Pestana Group and Pestana Promenade always had and continues to have the solo purpose and aim to exceed the expectations of all those who, every day, choose to honor us with their choice. We want your experience with us to be truly memorable; therefore, we do try very hard to deliver the best service and go beyond what is needed so that our guests can indeed have memorable moments in our company. We sincerely hope you may return to our beautiful Island and to our hotel, it would be our strong wish to have again the pleasure of your visit, so we can show once more our hospitality and good values of the Pestana Group. On behalf of the all Team, we thank you for your most appreciated contribution. With our Warmest Regards, Tania Felgueiras

Cher Mr. Alain,Nous vous remercions infiniment pour votre commentaire positif et sommes ravis que vous ayez apprécié l'emplacement privilégié de notre établissement. Il est vrai que la proximité avec le bord de l'eau offre une expérience unique et nous sommes heureux que cela ait contribué à rendre votre séjour parmi nous mémorable.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour que vous puissiez continuer à profiter de tout ce que notre emplacement a à offrir.Cordialement,Julio MarquesDirecteur d' Hotel

Dear Mr. Kim, We were delighted to hear that your recent stay at Pestana Promenade was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Promenade for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mrs. Susan, Thank you for taking the time to share your positive experience at our hotel. We are happy to hear that Mrs. Rodrigues was able to assist you with transportation and that our location contributed to the convenience of your stay. It's wonderful to know that you enjoyed our breakfast selection and found our staff to be friendly and accommodating.We're also glad that the pool area was to your liking and that it added to the enjoyment of your visit. Your willingness to return for another stay is the highest compliment we can receive, and we look forward to welcoming you back in the future.Best regards, Julio MarquesHotel ManagerPestana Promenade

Sehr geehrte Frau Beate, im Namen unseres gesamten Teams des Pestana Promenade danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Wir haben uns gefreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Promenade begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesHotel DirelktorPestana Promenade

Sehr geehrte Frau Bärbel, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesDirektorPestana Promenade

Cher Monsieur Michael, Au nom de toute notre équipe du Pestana Promenade, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Promenade.Cordialement, Julio MarquesDirecteurPestana Promenade

Dear Mr./Mrs. Finn, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Cara Sra Maria Inês Fernandes, Em nome de toda a equipa do Pestana Promenade, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-la como Hóspede e esperamos voltar a recebê-la em breve no Pestana Promenade.Cordialmente, Julio MarquesDirector de HotelPestana Promenade

Dear Mrs. Ivana, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Niels, On behalf of our entire team at Pestana Promenade, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Promenade. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Promenade and regain your trust during your next visit.Warm regards, Julio MarquesHotel ManagerPestana Promenade

Sehr geehrte Frau Sabine, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesHotel DirektorPestana Promenade

Sehr geehrter Herr Thomas, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesHotel DirektorPestana Promenade

Dear Mrs. Sonia, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Richard, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Cher Monsieur JACQUES, Merci pour votre retour concernant votre séjour à Pestana Promenade. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.Ce fut un grand plaisir pour nous de vous avoir comme hôte. Nous souhaitons vous remercier d’avoir séjourné à Pestana Promenade, et nous sommes impatients de vous accueillir de nouveau.Cordialement, Julio MarquesDirecteurPestana Promenade

Dear Mrs. Janet, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.On the other hand we are sorry that our dining options, the wi-fi and the bed did not meet your expectations. For that reason we can only apologies.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr./Mrs. Jad, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay. May we take this opportunity to inform you that most of our rooms are twin bedded room,however we are pleased to convert into a double bed room on request. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Promenade.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. William, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Audrey, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Bernhard, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesUnit ManagerPestana Promenade

Dear Mrs. Fozia, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.We are sorry that the twin bedded room did not meet your expectation. However we would like to inform you that if you have required in advance or upon arrival we would be most pleased to convert into a double bedded room.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesUnit ManagerPestana Promenade

Dear Sirs, On behalf of our entire team at Pestana Promenade, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Promenade.Best regards, Julio Marques Unit ManagerPestana Promenade