Hotellit uima-altaalla - Madresfield, Malvern

”Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. ”

”Excelente”

”Ants in the bedroom and on the bed”

”Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. ”

”The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In...

”Great room cleaned everyday. Swimming pool warm and clean the kids loved it. Mr Chin on reception very helpful and gave advice about where to visit. Would come again. Restaurant could have more food choices but what was there was delicious”

”Only stayed 1 night but great staff, great comfy room”