Majoituspaikan julkisivu

Arvostelut: Anjum Hotel Makkah

Anjum Hotel Makkah
Umm Al Qura Street, P.O. Box 2067, Makkah

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 64 kautta 163 arvostelua" "
Arvosana 8 - Hyvä. 55 kautta 163 arvostelua" "
Arvosana 6 - OK. 27 kautta 163 arvostelua" "
Arvosana 4 - Huono. 5 kautta 163 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 163 arvostelua" "

8,4/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Maria

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed for the first time at Anjum, but it was one of the best experiences. They have it all inside the hotels, food, shopping, courtyard (the best), etc. Rooms were spacious. It was very busy in Ramadan but the location beats it all, very convenient walk to haram, taxi didn’t have issue dropping off. Just got partial Haram view due to availability, although upgraded to Haram view. Appreciate everyone there from all the employees and workers to help us make it smooth.
Yöpyi 1 yön huhtikuussa 2024
Anjum Hotel Makkah vastasi 17.4.2024
Dear Maria, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Loistava

Syed

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location with Haram Good value for money
Yöpyi 1 yön huhtikuussa 2024
Anjum Hotel Makkah vastasi 12.4.2024
Dear Syed,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

2/10 Hirveä

yasser

Matkusti pienten lasten kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I was double charged on my staying ,my credit card my card charged twice for the same staying period , called several time not getting no where with them ,,they refuse to work with me or give me my money back awful experience with them. I will never use or recommend them again stole my money. that's a shame I have to pay twice without consideration& hurtful .unprofessional.
Yöpyi 1 yön huhtikuussa 2024
Anjum Hotel Makkah vastasi 12.4.2024
Dear Yasser,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Makkah

6/10 OK

IMRAN

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I recently stayed at this hotel and had a mixed experience. On the positive side, the cleanliness of the hotel was commendable. It provided a comfortable environment to return to after a long day. Its proximity to Haram is its standout feature, offering incredible convenience for those looking to be close to this sacred site. This was a major plus for me and likely for many other travelers with similar intentions.However, there were a few aspects that could use improvement. The hotel's decor and facilities felt outdated, giving the impression that a renovation might be due to bring it up to modern standards. While this didn't significantly impact the comfort of my stay, a refresh could certainly enhance the overall guest experience.One notable challenge was transportation, particularly during Ramadan. Getting a taxi in and out of the area proved to be quite difficult, which might be something future guests would want to prepare for. The holy month brings about unique challenges and an increase in visitors, so planning ahead for transportation is advisable.Lastly, the hotel's customer service, especially through their WhatsApp channel, was less efficient than expected. I encountered a significant issue when road blocks prevented access to the hotel, and despite reaching out for assistance, I didn't receive a timely response. This lack of communication can be quite distressing in such situations and is an area where I hope to see improvement.In conclusion, while the hotel offer
Yöpyi 2 yötä maaliskuussa 2024
Anjum Hotel Makkah vastasi 19.3.2024
Dear Imran,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Loistava

Ziad

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location
Yöpyi 5 yötä maaliskuussa 2024
Anjum Hotel Makkah vastasi 17.3.2024
Dear Ziad,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Loistava

Adel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love this hotel 🛏️
Yöpyi 4 yötä maaliskuussa 2024
Anjum Hotel Makkah vastasi 18.3.2024
Dear Adel,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

2/10 Hirveä

Basir Ahmen

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Scame
Yöpyi 2 yötä tammikuussa 2024
Anjum Hotel Makkah vastasi 17.3.2024
Dear Basir,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Makkah

10/10 Loistava

Mohamad

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice, breakfast excellent
Yöpyi 2 yötä helmikuussa 2024
Anjum Hotel Makkah vastasi 8.2.2024
Dear Mohamad, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Makkah

10/10 Loistava

Nabil, San Diego

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Anjum Hotel Management vastasi 19.1.2024
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Hirveä

Adil

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very Uncomfortable bedding and pillows
Yöpyi 4 yötä tammikuussa 2024
Anjum Hotel Management vastasi 19.1.2024
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

10/10 Loistava

Mohamed Shaaban

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice accommodation
Amazing especially housekeeping and quality of Arabic Food
Yöpyi 2 yötä tammikuussa 2024
Anjum Hotel Management vastasi 19.1.2024
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

8/10 Hyvä

Sara

Yöpyi 3 yötä joulukuussa 2023
Anjum Hotel Management vastasi 19.1.2024
Dear Guest,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

8/10 Hyvä

AHMED

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
مكة
إقامة رائعة
Yöpyi 1 yön joulukuussa 2023
Anjum Hotel Management vastasi 3.1.2024
ضيفنا العزيز أحمد ..تحية طيبة من فندق أنجم مكة،نشكركم على تقييمكم للفندق، نحن نقدر كثیرا تعلیقاتكم الإيجابیة حول اقامتكم في فندق أنجم مكة.لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على معرفة بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم.إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا، شكرا لكم. نحن نقدر إھتمامكم ويسعدنا ان نراكم مجددا في أنجم مكة. مع خالص الشكر و التقدير،ادارة فندق أنجم

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location. First two days was great price since we loved the hotel we wanted to extend the stay and they changed the fee to almost double the price (if I had booked with hotels from the beginning it would’ve not been double). Breakfast was great. Extremely close to masjid al haram. Overall if the price is reasonable I’d recommend it.
Yöpyi 2 yötä joulukuussa 2023
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

4/10 Huono

Samia

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Hello, I booked double/Twin bedroom for my father and his friend. However, when they arrived, they were given a room with one bedroom. The other person ended up having to sleep on the account. It was uncomfortable.
Yöpyi 1 yön marraskuussa 2023
Anjum Hotel Management vastasi 16.12.2023
Dear Samia,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

6/10 OK

Mehboob

Yöpyi 2 yötä joulukuussa 2023
Anjum Hotel Management vastasi 16.12.2023
Dear Mehboob,Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Hirveä

Azzeddine

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2022
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Hirveä

Alsatir

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very Dirty I got sick because the room is not clean or sanitized before. It was a very bad experience.
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

10/10 Loistava

Aleem

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was awesome. Parking was expensive. Room service was good.
Yöpyi 4 yötä marraskuussa 2022
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

2/10 Hirveä

Md arafat

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bathrooms are dirty. Stuffs are rude in the reception.
Yöpyi 3 yötä marraskuussa 2022
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

8/10 Hyvä

Dalia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in was easy and fast. The cleaning crew came everyday to check if the room needs cleaning. Staff are very helpful.
Yöpyi 4 yötä marraskuussa 2022
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotel – Makkah.We very much appreciate your comments regarding your stay at Anjum Hotel Makkah. It is always a pleasure to receive positive evaluations. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Anjum Hotel Management

10/10 Loistava

Oussama

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking is expensive
Hassanin vastasi 6.11.2022
Thank you so much for taking the time to review our hotel. We are very excited to hear that you enjoyed.Thanks for staying with us. We appreciate your feedback!

8/10 Hyvä

Jassim

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä elokuussa 2022
Hassanin vastasi 10.8.2022
Thanks for staying with us. We appreciate your feedback.

2/10 Hirveä

Hussain

Yöpyi 1 yön joulukuussa 2021
Anjum Hotel Management vastasi 21.12.2023
Dear Guest, Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Management

6/10 OK

Maher

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
حجزت غرفة لثلاث اشخاص لكن عطوني غرفة لشخصين
Yöpyi 1 yön joulukuussa 2019
Anjum Hotel Management vastasi 21.12.2023
Dear Guest,Warm greetings from Anjum Hotels – Makkah.Thank you for taking the time to tell us about your experience at Anjum Hotels Makkah. We apologize that your experience did not meet your expectations.At Anjum, we strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely,Anjum Hotel Mangement

10/10 Loistava

hanan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
انصح بالقامة في هذا الفندق
الفندق خدماتة ممتازة وسريعه نظيف جداً الاكل لذيذ
Yöpyi 3 yötä joulukuussa 2019
إدارة فندق أنجم vastasi 10.2.2020
اطيب التحيات من فندق أنجم مكة. نود ان نشكرك على هذه الملاحظة اللطيفة ويسرنا انكم قد استمتعت بالإقامة معنا. نتمنى الترحيب بكم مجددا في فندق أنجم مكة. مع خالص التحية، إدارة فندق أنجم

10/10 Loistava

SHAHNAZ

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good
Yöpyi 3 yötä joulukuussa 2019
MohammedAbelSamad vastasi 27.12.2019
A warm thank you on behalf of Anjum Hotel, Makkah for your glowing review. It will be our great pleasure to welcome you to Anjum Hotel, Makkah. Yours Sincerely, Mohammed Abel Samad General Manager

10/10 Loistava

حسين

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
ممتاز
كل شي جميل وممتاز وقريب من الحرم 3 دقائق مشياً بالاقدام وكنت حاجز غرفة عادية و عطوني غرفة مطلة على الحرم مجاناً فقط المواقف غير متوفرة وعليها رسوم 120 ريال يومياً
Yöpyi 1 yön lokakuussa 2019
salman vastasi 15.10.2019
thank you

10/10 Loistava

Mohamed

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
فندق ممتاز
الفندق اكثر من رائع وهذه التجربة الثانية لى معهم
Yöpyi 2 yötä syyskuussa 2019
salman vastasi 15.10.2019
thank you

10/10 Loistava

kadiatou

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Avis favorable
Salut séjour impeccable rien a dire sauf ils sont en travaux de mise a jour après l grand pèlerinage c'est tout a fait normal. Personnel très disponible et courtois, lieux propres et tout est dispos pour rendre le séjour agréable repas correct et soigneux.
Yöpyi 2 yötä syyskuussa 2019
salman vastasi 1.10.2019
thank you and wish to serve you another time

8/10 Hyvä

Hilal

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2019

8/10 Hyvä

Othman

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä kesäkuussa 2019
salman vastasi 26.6.2019
thank you

8/10 Hyvä

MOHAMMED

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
فندق قريب من الحرم
الفندق واسع... والطريق للحرم سلس... والعاملين متعاونين حدا... ولكن الغرف ضيقة... والاستجابة تكون متأخرة احيانا.. والاكل منوع ولكن دون المطلوب...
Yöpyi 2 yötä kesäkuussa 2019
salman vastasi 23.6.2019
thank you

10/10 Loistava

Tasneem

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
excellent surrounding with access for transpot
very comfortable with easy access to Masjid-e-Haram
Yöpyi 1 yön toukokuussa 2019
salman nawafleh vastasi 19.6.2019
thank you

10/10 Loistava

kadiatou

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Formidable et très intéressant séjour personnel cordialement disponible et très intéressant
Yöpyi 11 yötä toukokuussa 2019
salman nawafleh vastasi 19.6.2019
thank you

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

6/10 OK

Amna

Not recommended
Overrated Not the 5 stars experience I was looking for Location is far from other hotels and shops
Yöpyi 4 yötä toukokuussa 2019
salman nawafleh vastasi 19.6.2019
thank you

2/10 Hirveä

Mohammed

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Service is too bad
Yöpyi 1 yön toukokuussa 2019
salman nawafleh vastasi 19.6.2019
sorry for any inconvenient might happened during your stay and wish to have another opportunity to serve you well

8/10 Hyvä

Lotfi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

8/10 Hyvä

Shehu

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

4/10 Huono

Ali

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Bad experience
Staff are really helpful.. Other than that, the hotel is a big NO. rooms are too small, water in the shower is very weak and either hot or cold. Food at the restaurant was cold. Really disappointed with the hotel.
Yöpyi 2 yötä toukokuussa 2019
salman vastasi 19.6.2019
we truly regret for any disturbance happened to you during your stay at the hotel

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 9 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

6/10 OK

Abdulaziz

Yöpyi 2 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

8/10 Hyvä

Ahmed

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

8/10 Hyvä

nasser

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
قريب من الحرم
جيدة
Yöpyi 2 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

8/10 Hyvä

abdulaziz

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
استثنائي
اقامة ممتازة
Yöpyi 3 yötä toukokuussa 2019
salman vastasi 19.6.2019
thank you

8/10 Hyvä

Mian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2019
salman vastasi 21.5.2019
thank you

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
When i came to check in. The receptionist refused to check me in because of some issue between the hotel and Expedia regarding the payment. I had to wait with my family at the reception for about two hours to resolve this issue. Even though, the payment was already paid through Expedia. The management paid zero attention and asked me to call Expedia to resolve this issue. + my reservation included a free breakfast buffet where the receptionist stated that it is only include one person while the room is for two persons. The staff there are the rudest i have ever dealt with (at least the one that i have met) and i do not recommend this hotel at all. Thanks,
Yöpyi 1 yön toukokuussa 2019
salman vastasi 19.6.2019
we truly regret the disturbance , we have raised your compliant to the top management and be sure that we will take corrective action , hope to serve you another time with butter way

8/10 Hyvä

Abdullah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2019
salman vastasi 20.5.2019
thank you

4/10 Huono

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Majoituspaikan kunto ja tilat
WiFi very very slowly If you want fast WiFi you have to pay extra money The room and bed too small No speakers to listen the athan in the hotel
Yöpyi 2 yötä toukokuussa 2019
salman vastasi 20.5.2019
thank you